Glen’s Auto Service

Glen is the best! He honestly cares and tries his best to convenience you. I’m from the big island and my dad is a former mechanic. Glen’s very trust worthy and also offered to have my dad call him so he could explain what was wrong with my car. Excellent service!

Glen is an awesome guy who knows his stuff! I needed to replace my shocks and struts (you know how the roads are on Oahu!) and had a question. I had been looking around the KYB website, and Glen’s Auto Service is listed first as a KYB Certified Ride Control Center.
I called up the shop and Glen answered. He took time and asked questions to determine my needs and recommended I do go with the KYB brand.
He already helped me a lot just up to this point, and I wasn’t even a customer… yet! That really shows his integrity and helpfulness.
I scheduled an appointment and while my car was on the rack, he could see that I had a cracked CV Boot. He called and asked what I wanted to do, mentioning that since he already had that portion of the car torn apart, he wouldn’t need to charge me labor on that portion of the job! Got her done! Thanks Glen! He also had taken pics on his iPad to show me the damaged part, before it had been removed.
He gave me PLENNY advice on some other car questions that came up, and I really appreciated his time.
If you’re reading this, and still not sure where to take your car… Go ahead, try call Glen at 808−842−4442. You’ll know this is a person you can trust!

My experience with glen was great. Although I only had an inspection done, he was able to identify and point out exactly what work needed to be done. He took the time to explain in detail what the work entailed and why and when it should be done. I left his shop a little feeling a lot more educated and confident about servicing my car with him. Most shops in my exp only briefly explain anything.

Glen is by far the best mechanic I ever had. Not even the dealership technician or agent beats him at customer service. I brought in my car for a «deadly sound» cited on some online site on car issues. I noticed my car made a low humming noise which I’ve never heard before. I read somewhere on the interwebs that it was a «deadly sound» and it could be the wheel bearings so I immediately needed to bring my car to a mechanic instead of the dealership. I chose Glen’s Auto Service as it had 5 stars on Unilocal and his reviews were great and helpful. He specializes in Honda and Toyota and has had his business for 15 years. I didnt want to go to a dealership anymore because I knew cost wise I will spend more. Glen is located in Waipio which was convenient for my drive down from Mililani. Glen was super accommodating and took my car in with no scheduling issues. Over the phone he was more than helpful. He knew there was a overturned dump truck on the H2 southbound at that time and he mentioned that I would be stuck in traffic. I already knew about the accident prior. I thought that he was very informative in the sense of caring for others. So my arrival to the shop I expected that he would be meticulous and thorough as he sounded like he was very detailed oriented. I get to his shop in no time as I rerouted through Kam Hwy instead of H2. Believe me if I didn’t know about the accident I would’ve been stuck for hours. I met with Glen and he was very professional. He needed to look at the car and drive it to know what was wrong and would call me with an estimate and when it would be done by. He had a few cars to work on before my car but he called me after a couple of hours with the diagnosis. Glen actually diagnosed another problem that needed to be fixed right away. He explained very well with the issues and I knew he was very experienced as he described these issues to how I can understand. He also included his past experiences with past clients on certain parts and what should be used and what brand should be used. That reassured me knowing that he knows his stuff. He also knew his schedule and approximated that he would be done either by the end of the day or by next morning. His estimate was actually not that bad for what I was expecting. This was refreshing because I’ve had my share of repairs and I always experience angst because of high cost. I actually felt relieved that Glen is caring for my car and not treating it as a production and influx of money as what dealerships do. Glen even reassured me that if my car needed to stay overnight, my car will be in the garage, has security system and that a security guard checks every hour at night. That assured me that my car would be safe from thieves. Glen was done with my car at the end of his closing time and I was not near the area to pick my car up. However he mentioned that he would be coming back to the shop after 9 pm and would be more than willing to meet. He normally doesn’t stay late after closing but what luck I had with him. Since my fiancé wasn’t with me earlier, Glen was more than willing to explain what he fixed on my car to my fiancé. I was thrilled that he did. Half the time I don’t know what is what with cars. My fiancé thought that he was really personable and a nice guy. Plus he was amazed how well he knows his stuff. He was even thinking of bringing his car in for his next car issue. His garage is super clean and he told us he mops everyday! I thought wow, I don’t even mop my kitchen everyday. I finally met my mechanic for life. I say go for Glen, he is the best!!!

My first review on Unilocal and it has to go to Glen’s Auto Shop. My van had a slow leak and it look like power steering or break fluid leaking so I was panicking. Didn’t want to have mechanical failure of not being able to steer or stop on the freeway. I called number of auto shops around my area and got answer machine or no pick-​up but not Glen’s Auto. Glen answered and squeezed me in his tight schedule. Got my van fixed the same day and it is now running great.
Glen is a genuine professional and all about taking care of his customer and not taking advantage of situation. I could have gone with the dealership but took the chance with Glen (thanks to fellow Unilocalers) and I’m glad I did.
If you need repair or services, give honest Glen a try; you won’t regret the decision to have him work on your car. He knows auto repairs and does everything except transmission work.
Thanks Glen for the great service.

Glen and his crew are patient, kind and they listened to all my descriptions and noise impersonations. That got them the four stars.
I have not ever felt intimidated or overcharged for any service.
Two challenges being a grown up: finding a good dentist and finding a trustworthy mechanic. Glen’s Auto Service is very good.

Glen is a car owners dream mechanic! He’s affordable, honest and straight forward, fast and very accurate and he treats you like an actual customer, not revenue.
I see Glen, My mom sees Glen, my sister sees Glen and i’m sure when my kids drive they will see Glen.

Glen is honest, knowledgeable, meticulous and clean. He will not BS you. He’s moved to Waipo industrial area near costco. Worth the drive out there. If you are looking for a mechanic you can trust, this is the guy you need to call.

This guy is awesome when it comes to fixing cars.
He’s VERY thorough and VERY miticulous, almost like… wait…just like it was his car… he’s honest about his work and points everything out to you the work he has done and doesn’t bullshit you.
In addition to that he would call us when he would find things that would need repair or not and wouldn’t push us to fix it. We just asked him, was it necessary in his opinion and a lot of the time he said no, you can wait but just expect it to be needing to be fixed possibly later. He specializes in toyota’s and honda’s but he works on all types of cars. The shop is small, almost garage size, and it’s located in a tiny corner of a auto body shop.
One word of warning, he charges normal labor rates, he’ll go at honest ASE man hours (the automotive mechanic standard) and he’ll work, trust me. he wont charge you for hours he isn’t doing. He also will strongly recommend genuine parts on very important parts in the car, but you can request for non-​genuine parts. You wont regret going to him, he’s thorough and meticulous and someone you can trust. We wont go to anyone else!

This guy is so knowledgeable and thorough. Thumbs up!