I get that it’s only Mc Donald’s but seriously pick somewhere else to eat. Rude service, messed up orders, and dirty…
Ron D.
Rating des Ortes: 2 Dededo, Guam
Fries were hard and the parking has a really weird layout. Be careful when driving there, cause its like a maze!
Jan T.
Rating des Ortes: 4 Kapolei, HI
Prices here are great and food taste exactly like McDonalds is supposed to taste. Ever check out prices at some of the other McDonalds across the state, it’s higher than Waipio Gentry… Thanks again!
Jewels U.
Rating des Ortes: 1 Waipahu, HI
I am very upset with my recent visit to this McDonalds drive-thru. I went to McDonalds to get milk for my 2 year old daughter. I didn’t think to check the expiration date and she drank some of the milk that I had bought. About a half an hour later when we got home, she began to throw up. Come to find out that the milk that I had recently purchased was spoiled and had an expiration date of the afternoon before. My daughter threw up a total of 5 times between he hours of 3:45 — 6:00pm and my husband and I ended up taking her to the emergency room. Which is pretty traumatic for a 2 year old. I did go back to the McDonalds to complain and just to let them know that they were selling expired milk. The manager offered me another bottle of milk, however I didn’t want another milk since the damage had already been done. Again I would like to express my disappointment with the service that I received yesterday at McDonalds. Although i know as a parent I should check expiration dates before giving food to my child, I did not expect that I would receive expired food from one of the largest fast food chain restaurants in the world.
Jeff T.
Rating des Ortes: 2 Honolulu, HI
I came for coffee. There were about 4 people ahead of me in line in the restaurant. It took forever because they neglected the customers inside the restaurant for the drive through. Unacceptable. On the whole, the staff here was generally retarded. Bad McDonald’s but it gets 2 stars for getting my large iced mocha right.
Sherri W.
Rating des Ortes: 3 Mililani, HI
Now through February 14 be randomly selected at McDonalds to perform a random act of kindness then you may get a surprise.
Ashley D.
Rating des Ortes: 1 Waipahu, HI
Incompetent people working here. Came here @8:00 pm on January 7, 2015, spent more than 30 dollars, they forgot our large fries, and when we brought it up to then, they proceeded to argue with us, I don’t care if you didn’t charge us, just charge us and get us what we ordered. Even though we had to correct her that it was a large and not a small fries when ordering it. Will definitely be letting their upper management know, by that I mean their regionals and not their store managers. If your customer is wrong, don’t argue with them, just fix it and move on. Apology would have been great too.
Kiana K.
Rating des Ortes: 1 Honolulu, HI
So today my boyfriend and I went to this place for a late snack. I was craving the new macadamia nut iced coffee because it’s so onoz! When it was our turn to order, when my bf said that I wanted the new flavor, he was saying the other flavors! Making like they didn’t have macadamia nut flavor at all! Like seriously? Are you that new?!? I was so disappointed! So later on I pasted by the mcdonalds by my neighborhood and they had a big signed that was advertising the new macadamia nut flavored iced coffee! Like seriously? Ruined my night! And sad to say the mcdonalds that was close to my house was closed. And on top of that at Waipahu mcdonalds, the employees there are so unprofessional! They were horse playing around in the lobby, other employees was working on things making the tables all messy and the ground all fluttered with rubbish! Also, my boyfriend and I got our food and beverages after like 5 minutes when they had so much workers working and we just ordered something that would take less then five minutes to make or even less then 3! So disappointed!
Jereme S.
Rating des Ortes: 5 Mililani, HI
Great people good service notice they acknowledge every person and greeted every person.
Suzette M.
Rating des Ortes: 5 Waipahu, HI
I love this McDonalds. I work at waikele and prefer it here more because they have never failed me. Always giving out fresh fries. And the best thing I love about them… is they know how to cook rice for their breakfast platters!
Mai T.
Rating des Ortes: 3 Honolulu, HI
The first time I went to this McDonald, they had THEBEST french fries here! Every time we would order french fries from different McDonald, I would always compare it to this Waipahu one and non of them ever came close to how hot, crispy and delicious it was. So when we were in the area again, it was a must that we stopped by this McDonald and get their Fries to see if it was the same… or on that day they just happened to have the perfect fries. I must say it was not as good as the first time around, It was still hot and good… they just didnt have that crispiness. just out of the frier. im gonna burn my tongue. yummy to it. maybe third time is the charm! Gotta go try it again
Melissa L.
Rating des Ortes: 1 Honolulu, HI
At the Drive thru last week. worker: «welcome to Mcdonalds. can I take your order?» me: «can I have 1 mcChicken, 1small fries, and a med Hazelnut iced coffee.». w:“ok so.1mcChicken, 1apple pie, 1 vanilla iced coffee?“ me: O_O wha?(repeats correct order) w: «your Iced Coffee. would you like it iced or hot?» me: O_O omfg where am I??? «I would like my hazelnut iced coffee ICED» .drives through. picks up food(everything looks right) drives off I drink my iced coffee and its Vanilla. Hate this location!
Donna A.
Rating des Ortes: 5 Mililani, HI
Fast, friendly, nicest environment store in area, clean
Don D.
Rating des Ortes: 4 Oahu, HI
For a McDonalds, it looks nicer. This one looks like a café than it does a fast food restaurant. Theyve got«modern» style furniture and seats. It could pass as a low end hotel lobby. Ive read reviews for this place and a lot of it is not good. However, my visit here wasnt bad. The fries were hot and crispy and the burgers were carefully made… not slopped on like some other places. I guess the business makes a difference because I went during prime time lunch but inside was dead! The employees were motivated by their manager. Only thing is the air conditioner was either broken or not on because it did seem a little hot in there. Normally, I wouldnt give a fast food place 4 stars, but it didnt seem like a «fast food experience» to me.
Greg C.
Rating des Ortes: 4 Honolulu, HI
They deserve the extra star from me… they’ve cleaned up nicely, they’ve renovated’ they’ve even put in new landscaping! More times than not, they give me extra ice when I ask for it. The renovation has made this McDonalds pretty chic(for a McDonalds)!
Jessica-Nicole U.
Rating des Ortes: 5 Honolulu, HI
This has got to be one of the BEST Mcdonald’s I’ve been to. Okay actually let me say this first. Before my whole LOVE for the farmer’s market and«going green» I used to like Mcdonalds, however just didn’t like their service. Seriously I don’t think they train a lot of these guys right. But THIS mcdonalds was just absolutely fast, simple, seamless and rarely do I EVER have complaints with their food. They are also renovating so it’s looking like it’s going pretty good! And I LOVE the people. they’re so sweet and friendly, which is why I REFUSE to go anywhere but the WAIPIO mcdonalds for those reasons. OH and the $ 1 drinks… you really can’t beat that. But in GENERAL i now give ALL mcdonalds about 1 – 2 stars. They need to step it up as far as the quality of food and the training of the people. And now I’m talking about INGENERAL. Also it seems like every Mcdonalds I go to(besides Waipio, unless I just get lucky visits) they almost seem to always have crappy old fries… I like um FRESH… seriously
Dean H.
Rating des Ortes: 4 Honolulu, HI
Gets the orders right, better than the one in Waikele shopping center… come on now… straight good stuff. Always getting my 1 dollar drinks here. You can beat that with a chicken sandwich… ya hear? Go for a run, get a xl powerade for a dollar, smile… 095⁄365
Arynn I.
Rating des Ortes: 5 Mililani, HI
Whoo hoo! Monopoly is back! And although I haven’t(or I’ve tried not to) eat too much McDonald’s the Monopoly game and my favorite fries is totally my weakness. The location here is quite convenient since it is really close by my house. I can even walk if I wanted to. But in any case. I drove by the other day and noticed a whole lot of construction going on there. Imagine the relief when I saw the large sign that said: Still open during construction. Yay! So I went through the drive through to get my favorite meal– chicken nuggets with bbq and hot mustard sauce. And I got 4 game pieces! No instant win but maybe next time. The staff at this location is always so friendly and services every customer with a smile and a hello. My food is always super hot and fresh and I don’t think I’ve ever waited very long here. Fast and efficient! Hopefully this location has my winning piece and if they do, it will be fries all around! #Yelp 365 Challenge-073/365
Ryan O.
Rating des Ortes: 2 Waipahu, HI
This is a review of the McRib… This sandwich is at most a giant oblong sausage from the breakfast menu bathed in glorious barbecue sauce… the sauce makes the sandwich of course, and it in reality looks nothing like how they portray it on tv. The sauce is a dark brown reminiscent of the KC masterpiece, as opposed to the firetruck red depicted in the commercials. It is tasty, but if it goes away again, it won’t be missed since I’ve figured out the secret… buy a sausage McMuffin and dip it in KC masterpiece bbq sauce. The fries on the other hand are always super tasty!(hence the 3 star rating…)
Terrance Y.
Rating des Ortes: 3 Honolulu, HI
What can I say it’s McD’s and I can’t pass this place w/o the little ones screaming to go there. and What better place to get your drink for a $ 1. Of the Fast food chains who else has such great fries?