Public Storage

A little pricey, but the unit is clean, air conditioned and carpeted. No unpleasant odors, insects or evidence of other pests. Security system is good, but the best part was the staff. Michelle and Makerita were both fun and professional. I’d definitely recommend this facility for anyone on the Leeward side between Pearl City and Schofield Barracks.

Thankful that they are working with me in this most difficult time of my life. I’m trying to do all I can to not make them have to clean after me. Final review will be given when finished.

Great help for all my storage needs. Air conditioned, closed off and secured! Reasonable prices. Thank u Angie and Michelle for ur capital customer service skills!

Angie and Michelle are the best! We’ve been renting storage from this ps since 2012. Always a positive experience

Reserved online and came in on our check-​in date to two very helpful staff, Michelle and Angie. Michelle handled all of our paperwork, offered military discounts, showed us our options and unit, and offered advice on storing a couple of our items we didn’t already have boxes for. They were very personable and helpful. Getting in and out of the facility to our unit seems easy enough and is behind coded access, which is great.
She even mentioned if we needed a few extra days at the beginning of the month when we do move our stuff out, they can prorate up to the 6^th so we have more time! Thanks, ladies, for your friendly help today!

:) this place is awesome! People are nice and friendly and they always try to help you. I think I’ve moved my unit 2 – 3 times, they had no problem with it. It’s nice to see they want to help you, rather just then a whatever thing. Great customer service!

Laura is my go to girl for all my storage needs! Very knowledgeable and always has a great attitude when I come in!

Horrible, never again! I went to get my things and there was a unit partially open. There was an electrical cord running from outlet to unit, a bike parked outside, and I could see the disarray of clothing, etc. I told the office and the gal just ignored me.
There is no professionalism here
From the first day I moved in, it has been horrible. The security system is bad. Cameras don’t cover the entire place and what it does cover cannot be seen in the poor camera quality. The place is dirty and it was real warm. I wondered where the temperature control they offer was? This is where someone got their unit broken into. It will happen again as long as people are living on there.

Two super ladies at the Public Storage facility located on Ka Uka Blvd are Laura and Angie.
They went out of their way to provide me with outstanding service with my storage needs.
A pleasant personality and a great smile greeted me upon my arrival. They patiently
answered all my questions and got me the storage space I needed.

Excellent place very funny friendly and entertaining :) I always have great service and my items in the storage are safe

Annie at public storage really helped me out and greeted me with kindness, she showed me around and we looked at different size lockers that would best fit my needs. We need more people like her who has that aloha spirit
thanks, Annie.

had an awesome experience today at public storage #25 770. Ryan helped me out, great customer service. she was very informative and patient with my dragging decision of what space size I was looking for. overall, my experience was awesome! thanks

Makerita was great at check and check out and gave me jokes each time! Lol thanks public storage

this storage and their staff are very rude, I have nothing but a bad experience with them. no matter how bubbly and happy I am, these people sucked the life out of me…
I explained I didn’t have a ride, I was between houses and I was trying to get a ride to get my stuff out,.
They Said Pay Daily And Everything Would Be Fine. Then I go there to get all my stuff and they tell me it’s 568.00. I rented it on Oct 31, 2014 and tried to remove everything on December 3^rd, 2014. and that was my price. .
Terrible management and crappie staff…
I do not recommend this for anyone. .
I’m happy to be in a house now but we has start all over again…

These guys are the best. Friendly staff!
I have a storage unit I’ve rented out from them 2 years now and I can rest assure that my items are safe. The location is a plus for me because it’s right on Kauka and not hidden in a residential area like most.

Normally I wouldn’t write a review about a storage facility but this place is ridiculous.
The staff was very unfriendly and did not even acknowledge that we were there.
The storage area was dirty and not very well kept.
Unless you are desperate and just want a month for $ 1 don’t go there.

Staff are nice, place is clean, good climate control, facilities in good condition. They will debit your credit card monthly if you like.
However, not as good as the company that preceded it at that location. Why?
1. They lock up the flat-​bed dollies, so they are only accessible until 6 p.m., and they make you leave an ID to use one. Gate hours until 9 p.m. doesn’t really do much for you at a storage unit if there are no dollies. The hours between after work for most people and 6 p.m. are very crowded, and not much chance of getting a cart. The office opens quite late in the morning as well.
2. No «key fob» for access. You have to punch in an eight-​digit access code, to get in the doors, then again for the elevator.
3. Bathrooms are locked now, also. Again, no bathroom access after 6 p.m.
4. They make you buy a special lock for the unit which they will not buy back from you when you move out.
5. Prices seem very expensive.
6. As said in another review, floor times are coming up in the elevator foyer, which is kind of dangerous if you are dragging heavy items.
I know there are probably good reasons for all these things, but still, it is a pain in the neck accessing your stuff, and I’m glad to be out of there. None of these things are the fault of the staff, I don’t imagine, but I hope the owners read and fix some of these problems.

Clean, well-​lit, convenient location, parking, clean restrooms.
The lobby and elevator (door open button) could use a little more maintenance and improved transitions at the entry and elevators. Won’t notice it as much with small items, heavier items tend to need a bit of muscle especially on the soft tiles that started to peel. Pack light, stack nice. Storage halls and units are carpeted which could be good or bad depending on individual needs.
Be sure to check out the unit with an employee and make sure it is what you expect before signing the contract, especially if you reserved online. The door location/​size may be crucial to your needs and some units are not specified on the reservation site but still may be obtained in-​person.
Rent naturally changes with demand of the unit size and the notice is postal mailed. Be sure to check your mail at the address on file as sometimes those notices might arrive a little less than 30 days ahead.

Great staff! Convenient location! Clean and well maintained!