Burke Gutters & Roofing

If there was ever a time when negative stars should be awarded, this is it. Stay away from this guy. Not only is he rude and a jerk, but his service is so far below the normal that it’s a shame he’s allowed to do business.
Quote was between 60 and 185 for gutter cleaning, which included removal of debris from gutter into a proper trash receptacle. On day of job, two men came by, sat on neighbors front lawn eating lunch for 20 minutes, then proceeded to the top roof of my house, at which point they hand removed debris from the gutter and tossed it below them, causing leaves and dirt to be strewn on two lower roofs, various shrubbery, a deck, walkway and the majority of trim on the first floor windows. This was witnessed by two of my neighbors, who were shocked by the lack of service.
Upon viewing the mess they made, called and spoke to Tom Burke, owner. He assured me he would be out personally the next day to look at the mess and also assured me that said dumping of junk is not proper practice of his employees.
Received a call next day, again from the owner, stating he had gone by and picked up «a small amount of debris,» but that it looked like it wasn”t much of an issue. He had picked up a small clump of leaves/​dirt from a wall, but left the majority of the junk all over the lower roof, deck, backyard, walkway, etc.
Upon receipt of invoice for full amount of 185, called and complained that the job was not completed to satisfaction and at most, I was willing to pay the minimum of 60, although even that was a stretch as the job was performed very poorly.
Again speaking with Thomas Burke, owner, I was told that my «yard was in need of a good cleaning anyway» and that he was willing to drop the price to 165. When I explained that was not a fair resolution, he told me to «pay or I will see you in small claims court.»
The fact that he has an A+ rating with the BBB just proves that the BBB caters to those businesses that buy into it.
Mr. Burke will laugh this off as someone looking for free service, but on the contrary, if he was polite and his two workers had done the job as promised, the invoice would have been paid within 2 days of the service.
Again, this is a case of buyer beware. Maybe he’s better with roofing, but don’t get your gutters cleaned unless you want more of a mess than you started with.