AMC St. Charles Town Center 9

I love the upgrades they’ve done with this place and I also like the plush seating and being able to pick and choose where I want to sit, relax and enjoy my movie.

Hubby and I go here a lot. He loves, loves, loves going to the movies and I have grown to love going to the movies (still not as much as he does, lol). One time we came here 3 times in one weekend.
The place stays fairly clean. The red recliners are so comfortable. The popcorn is always hot and fresh. Soda machines are fun to choose your flavor. Hot dogs are ok (I prefer half smokes, so I’m baised).
Love that the first show tickets for the day are under $ 6.

Nice place, always good for a relaxed, quick movie experience. You don’t have to get there early, and your seat is waiting for you. The only thing I don’t like here is that the screens and sound are not as nice as Brandywine, although the the chairs recline all the way back which is nice for a long movie. Kinda sucky lobby area.

If you know the seating is limited and book ahead I see this being a great setup and value. Not being from here we took seats we didn’t really want because time was limited, but it was nice!

St. Charles theater has done a great job with updating their seating and also their concession stand. They have seats that allow you to recline all the way back along with having a foot rest that extends out. The seats are made of red leather and they’re a very nice size as well. The only reason for giving this place 3 stars is because of the size of the theater, it’s pretty small. And today I am here to watch the new James Bond movie (Spectre). I hope that it’s good! Also, the theater is clean majority of the time, so can’t complain there. Good staff too!

Even though I don’t get a chance to go to the movies a lot, I enjoy going here. There is no guessing if the movie you want to see is sold out before you get there. You go online and pick what time you want to go and buy your ticket. When you do they also give you a choice of where you want to sit. No more looking for a seat for you and your friends, and stepping over people. The aisles are wide and the reclining seats are quite comfy. The only thing you need not to do is fall asleep. The food is a bit pricy, but again it’s a movie theatre. Also they have healthy snacks for health conscious people.

We came to see the visit one day last week and our seats were taken by a huge group of young kids who refused to move and then make comments the whole movie, screaming etc. also, Why do all the theaters here smell like a gym now? The past couple months I’ve gone it stinks. & A couple times when we go to late shows their popcorn machine is «down» which they’re probably just start cleaning it early and use that reason. I don’t like seeing movies without popcorn :(

Been to This theater multiply times I enjoy every min of it good service clean always on point and like how other ppl said you can pick where you want to sit you have many options

Really nice and clean. Bonus you can pick your seats online!!!
I wish they had more theatres. great selection of food and drinks
reclining jumbo seats are fab

So normally I love this place but it is straight up becoming more and more hood everytime I go. Half the employees just shuffle around and act like they are just killing time until their shift ends. The prices to see movies and eat there are beyond outrageous so going in three evening is a very expensive thing if you don’t belong to the Stubs program to at least get $ 10 for every $ 100 you spend.
Went to see the 6 PM showing of Mission Impossible with my husband and adult son. Glad I had reserved seats online because theater was full when we got there. Went to use the ladies room prior to the movie starting and it was very clean.
Movie finished around 8:30 PM and I had to use the facilities again. This time, the whole restroom was virtually unusable. Every stall was out of toilet paper and most stalls had toilet paper all over the floor and toilets close to overflowing because they had been filled with crap literally and figuratively. I took a pic of one of the better stalls and showed it to the customer service desk. The floors were wet and nasty too. The gentleman I showed the pics to was like oh heck no it should not look like that and was very apologetic (I think his name was Malek — he deserves kudos for his customer service skills as well as the manager Christina who helped me out earlier but was not around for this issue).
From now on I am sticking to my Sunday morning $ 5 movies before all the hood rats wake up again. The place is spotless then and the employees are at least more friendly and helpful.

I really did enjoy the ease of getting your own assigned seats so buy early to get what you want. Soda machines are very modern with more choices of drinks I have seen anywhere. Electrical recliners were what I loved the most about the place. Only recommendation is for them to clean/​replace the hand drying machine in the men’s room. It was full of mold and if you are eating pop corn this can become a health hazard

It’s an old theatre that has been updated but it’s pretty nice overall. The seats are the reclining type and are in good condition. Everything could use a good disinfecting though, from the carpets to the seats. Bathrooms are always clean though.

Truly enjoyed my visit to this theater. Had reserved seating so we didn’t have to worry about getting there super early to get decent seats for a new movie and oh the seats… spacious, power reclining seats! I never want to sit in a regular chair again! Great experience!

My wife and I watched the Avengers last night. The theater was clean for the most part and the service at the concession stands was good. The lobby needs more tables for waiting guests but everything else was good. Theater was renovated last year and had recliners installed and specific assigned seats. The chairs are nice, but the Xtream theater in Brandywine provide a few more inches of elbow room. All in all, a good visit.

I enjoy going to this theater since the renovation. Ordering tickets online with reserved, reclining seating was a huge improvement over the previous setup. The only drawback is with blockbuster releases, it is recommended to buy early for good seats or wait a couple of weeks to pick great seats. Concession is typical but expensive. Bathrooms always seem in need of cleaning with the amount of traffic but the theater seats are clean. Staff is congenial on some days and not on others; definitely a gamble. This theater is worth the visit versus driving 30 minutes away to Hoffman.

We’ve only watched at this location one time, but it was a nice visit. We learned that they had a renovation done and we were surprised to see that they offered the recliner seats. This was our first time ever going to a theater with this type of seating so it was very enjoyable while watching the movie. The seats are comfortable and the middle arm rest lifts up if you care to snuggle up next to your seat mate.
I also like the snack section with the coke dispenser. so many different types of coke beverages to try at your fingertips! They also have assigned seating which really helps so you do not have to rush to find a seat or worry if there are any good seats left.

IMHO this is now one of the best theaters in the DMV area. I love the reserved seating. Its no longer a rush to get to the movies and sit in an empty theater for 20 minutes just to get your ideal seat.
The seats themselves are amazing. They are very roomy recliners. I dont think I would be able to make it thru a late movie because they are so comfortable (zZzZ.)

Horrible, rude, inconsiderate guest service. The computers kept freezing and we kept being shuffled around the snack lines. Each time we went from next in line to last. We were rightfully next in line when Erin notified us another line opened up. The guy looked right at us and motioned us up. We were walking up to the register and were stopped and were told by Erin that we had to wait until other guests were served. We had already been waiting too long, our movie had started 10 mins ago, and we were a bit angry by now. We asked Erin what the heck that was all about. She looked my wife right in the eyes and said she wasnt going to do a thing about it and thats just the way it is. Of course those comments inflamed an already aggrivating situation. At this point we asked for a small discount or something for having to endure the inconvenience and for missing some of the movie, Erin said, «That’s just not going to happen, there’s nothing I can do.» Then she went and locked herself in the ticket booth even though the snack lines were huge and they were clearly understaffed. I couldn’t believe the tone in her voice; it was shocking.
We are long-​time patrons; spend quite a bit of money at AMC. We have never been treated so rudely at any of the theatres. I regret having renewed the AMC card today. I would expect Erin and the theatre manager to apologize to my wife for how disrespectful Erin acted toward my wife. I understand how chaotic tgings can be but there is absolutely no cause for what happened.

Great seats! The theater was very clean both concessions and the actual theater. Love the idea of assigned seating. Great picture and sound in the theater. Bathrooms need a little attention on all occasions that I have visited.

Ah Waldorf! My hometown. Christmas 2012 I tried to go to this theater to see the makeover but our show was sold out. Christmas 2013, I finally made it! Some things have changed; others haven’t.
We stood in the box office line for what felt like forever. Why? Because they only had one window open and BOTH of their walk up ticketing machines were out of order. They should totally have more than 2 of those to begin with.
There is assigned seating now — I get why; but how do you do groups so you can all sit together. One person has buy for everyone to make sure you’re all together and then the others give you cash? Who does that? We all buy online when it’s convenient.
We got our tickets — front row — because there are like a ¹⁄₃ of the seats they used to have. I did love the new seats though. Despite being so close, once you reclined it wasn’t too bad.
I was FREEZING the whole move. I left my coat and gloves on and then turned my scarf into a blanket.
I didn’t any concessions but that area seemed nice. The bathrooms still felt kind of crappy.
Overall nice try with the remodel. I think you’ve got a bit to improve on still.