The UPS Store

I felt compelled to write review for this store after my visit today. I’ve been here probably 4 – 5 times and each time has been a pleasant experience. The staff are phenomenal and make shipping items a fast, painless process. They actually all seem happy to work here which is a rarity in this day and age! I’m not usually a UPS fan as I much prefer their competitor, but this location is enough to make me change my mind. 5 stars and keep up the good work!

My review is based solely on this store location. I have quite a few gripes with UPS as a company, and these guys are just following the company’s policy’s so I won’t hold it against them.
Anyways, the store has what you need in terms of mailing, copying, printing, notarizing, and a little bit of everything in between. They even have greeting cards. The staff is pleasant and efficient — they move you in, and out — all the while they seem to genuinely want to help you.
My only gripe, is they don’t take back boxes. I went in today with a package sent to me from the cable company, a DVR receiver. My instructions were to go to a UPS store, with the box and my account number and they would handle it from there. As soon as I walked in an employee said «AT&T»? I said yes, and he went in back to get another box. Anyways we went through some processing steps and he handed me the box back, I told him I didn’t need it and asked if he could recycle it. He told me they get too many boxes to take customer boxes to recycle. Why bother using a new box, and not the one I provided?
I know it’s silly, but it was just annoying. Just take the box. UPS is a business OF boxes. Why wouldn’t you accept a box with your trademark on it?
Anyways — efficient business, multipurpose, highly recommended.

I agree the place is well run.

I’ve been using this UPS store for years, both in the old and new locations. I feel silly reviewing a UPS store, but I just have to say, it’s the best business of its kind around. I’ve seen the same faces there forever, they know their stuff, they are always friendly and polite and work as quickly as possible to handle each customer’s needs. As a note, they also accept «packing peanuts» for recycling; I collect the ones I get in deliveries and bring them back to the store rather than put them in the garbage. This is a business that is run the way I wish all businesses were run.

This place had a HUGE line the day I went in to send a package. The owner (I think) or manager helped get folks things while they were in line, kept everyone entertained, and greeted people by name when they came in the door. This place could have been awful without this guy, but he kept everything moving and knew his stock really, REALLY well. Very impressed and is a store I will send from again.