Armand’s Auto Upholstery Inc.

I was looking to replace the carpet on my Bass Boat and was referred to Armand’s Auto Upholstery. Several times I have asked Armand if he is experienced in this work, as I am a perfectionist and need this job done right. He assured me that he is experienced and it will be done correctly. The job was done and it was a time to pick it up. At first everything looks excellent, however when I had a moment to check their work at home I was more then disappointed.
1. The carpet was installed in a wrong direction. This is a mistake that ONLY a beginner can make. Any forum you look at about carpet replacement will tell you that most important is to make sure carpet grain direction if followed, and grain goes from front to back of the boat. In my case front deck carpet grain goes forward, middle deck does backwards, and then back deck goes forward again.
2. Many locations require additional trimming, as carpet is starting to ball up where it’s too long.
3. Trim on the compartments is falling off, as a result of caper not being trimmed properly and pushing on the trim.
4. Many screws and bolts are stripped — I have no idea how this happened, probably from using power tools when on the boat you normally are not supposed to.
5. Lids are loose, ad a result of not getting bolts tight enough.
6. Inside the compartments that were carpeted where carpet meets each other, it overlaps and does not look right, any experienced carpet person will make this look so clean that you would not even know it’s there.
7. Corners of the lids were not folded properly, this is probably one of the most important items in the process.
8. Nothing was cleaned up.
PLEASE SAVE YOURSELF TROUBLE AND GO ELSEWHERE IF YOU WANT YOUR BOAT TO LOOK RIGHT!

I have used Armand’s before to put a new cover on a motorcycle seat, and today for minor repairs on a bicycle seat. Small jobs but the customer service is first-​rate and they will always get my business! Great people, you will not be disappointed!
Paul

My husband found this place when he was just passing by and saw their sign. I am so pleased that he happened upon Armand’s! They fixed my torn seat and the cost was very good. They also seem to be very nice people! Thank you, Armand’s. I am certainly keeping their card to recommend any one else to their shop.

I have been to Armand’s several times and I am always impressed with the quality and value of the work. They fixed the seat in my wife’s car that some idiot (me) had burned with a cigar, and also refinished the visors in her car. Much better prices than the dealer and better workmanship.

We have a suburban and our driver seat started to lean and the sewing was coming undone. He put extra cushion and stronger ties so the seat was so much more comfortable and strong. He repaired the sewing and the seat works and looks great.

These guys are great, and by that I mean all the Armands (there are 3). The power seat in my car gave up the ghost, and the dealer’s quote was $ 1,700 for the motor plus labor. Armand II actually knew what the problem was (broken gear) and fixed it for $ 359, including the cost of shipping the part. He even called to give me different options and prices for shipping. Everyone in the establishment is a pleasure to deal with. Highly recommended!

high quality but they tripled the estimate on pick up. nice work but surely not worth the price. do urself a favor and shop around you’ll be pleasantly surprised with competitors pricing and sticking to it.

My 1969 MGB-​GT has a large Webasto sliding vinyl sunroof which was torn and just plain worn out. It’s an old British part and replacement required custom making a new one and installing it on the old hardware/​frame. Armand made it look like new at a reasonable price. It’s now been on the car for about 5 years and has held up well with only a little normal expected wear in the areas where it creases when folded. I liked the personalized service and looking at the other reviews, it’s obvious my good experience is the norm at this family run business. Quality work, fair prices, and nice people– Give them your business.

Just got my convertible back with it’s beautiful new tan cloth top, and no more leaks.
My car is 10 yrs old and its a convertible. Apparently, I never bothered to ask how long a top should last. Armand informed me that they really only last 5 years and that’s if its cared for properly. Uh-​oh. My bad. Or, am I lucky to have got 10 years out of it?!
I called them when I noticed that my rear window was detached from the top. Not a good sign. Thought I could just replace the window, but after he inspected the top in person, he said, nope you gotta replace the whole thing, and he explained why (I won’t get into that, but I thought it was excellent that he showed me the problems and that explained the leaks, etc.)
So, it’s not cheap to replace the top, which I expected. Armand’s did a great job with giving me the run down of the costs on the estimate and told me what they needed to get started. The deposit to order the part, and then book the date. They run about a week out on appointments, which was fine by me since I had to gather the moola to pay in full once the car was ready.
On pick up day, they called me to tell me it was ready. They gave me a «tips sheet» on how to care for my new convertible top (yeah, I figured that was coming) and explained a few things to note over the next 2 – 3 days like don’t open the top yet — which I hadn’t planned to, it’s chilly out lately.
I also asked him about replacing the driver’s seat (leather interior, it’s looking old, but no serious rips). He said he’d replace both for $ 2,000. Gulp! But then he said that my seats were in pretty good condition considering their age. He suggested that I NOT replace the seats because even if I sell it in the next 1 – 2 yrs, I won’t get my $$ back. How’s that for honesty and not trying to sell me something that won’t improve the overall value of my car???
Enough said. Go see Armand for your auto upholstery needs. It’s an honest, family run local business!

The guy was nice in his dealing, although he could have been more informed. He did not know what portion is leather, what is vinyl on honda pilot. I had to repeatedly ask then he got answers after calling his manufacturers. One would think they are doing this every day, so they should know the basic info. He was professional in his demeanor though. In the end, the price he quoted was very very high. $ 2700 plus tax was too high. I got quotes from $ 1650 to $ 2000 including tax. So I went to someone else and the job done there was excellent.

I was referred to Armand’s Auto Upholstery by Michael Stead Porsche to get the rear plastic window replaced on my Boxster. Armand answered the phone to guide me to the correct parking lot (I was one lot down) and he was even willing to come get me at the Kelly Moore Paint lot. That gesture struck gold in my book! I knew that if someone was willing to come find me then that is a person who cares for their customer. I was greeted by Armand himself and his wife Linda. They were very welcoming and quite friendly but mostly understanding of my being late to our scheduled appointment. I left my car there with a yellowish, cracked back plastic window to return the next day to find a BEAUTIFUL clear rear window! The car looked brand spankin’ new! Their attention to detail shows in their work and it’s obvious Armand is «The Upholstery King!» Armand and Linda are the real deal. It was a wonderful experience that I had there. They are the small business of America that we need to keep supporting! Thank you so much and I will see you soon with my Miata!

I recently purchased a new Volvo and my drivers seat was hitting me at all of the wrong places. Unfortunately there was nothing that the dealership could offer me to fix the problem.
However Armand’s came to the rescue. I have used other auto upholstery shows in the East Bay but what I liked was that he took a consultative approach from the start. The expectations of the work were made very clear and his follow-​through at completion of the job explaining what had been done was also well communicated.
The seat is already 100% better than it was. It was a real disappointment to buy a new car that was not comfortable. Thank you Armand for making my new car fun to drive again. I will make sure to recommend you to family and friends.

My ’06 BMW 330 had developed a fault in the passenger side seat sensor causing it to think the person in the seat hadn’t buckled their seat belt. From what I’ve read online, this is a defect that BMW will only address for a limited number of cars, and the dealer wanted a ridiculous amount of money to fix.
On a recommendation from Walnut Creek Import Service and Wolfgang’s, I brought my car to Armand’s to have them take the seat apart, replace the sensor pad, and put the seat back together.
Not only did they do a great job, for a fair price, and fast, but they went the extra mile to see it all the way through. When they were done, they noticed that the fault had not cleared (warning light still on and bell dinging), so they took my car to Wolfgang’s to have them look at it and clear the fault.
I love service like this, and will now take any auto upholstery work to these guys. I enthusiatically recommend that you do the same.

I am very impressed by the quality and value of Armand’s. Years ago they repaired the passenger seat (naugahyde) in my ’67 fastback Mustang. I had the car for years afteward, and the repair never faltered, always looked great.
I have another challenge for them and will report on that if I decide to move ahead with it (budget issue).
Armand’s was very professional, honest, and delivered more than I expected.

Another great upholstery job by Armand’s in Walnut Creek! I have an old Honda Accord V6 that I love and won’t part with, but the driver’s seat developed a split in the leather. In just a few hours, Armand’s had it repaired and looking like new. This is not the first time Armand’s has done fantastic upholstery work for us. They have re-​upholstered our son’s antique childhood rocking chair back to match the original vinyl leather-​look upholstery and brass studs so that you’d never know it had sat broken down and rotting in our shed for 25 years! Now we can pass it on to our son for our grandchild (if we ever have one:). Armand’s also re-​upholstered our entire dining room set of 8 chairs so that we could keep the gorgeous real oak furniture we love instead of having to go out and buy a newer cheaply made set when the chairs had finally reached decrepitude after 30 years of use! Everything Armand’s has restored looks brand new, and has been given new and beautiful life!