Banquets at Pyramid Alehouse

As a member of non profit, which solely funds a school in Guatemala, supporting over 600 children, I got very excited at Pyramids seemingly generous offer «50% off food» for fundraising. Come to find out (after our invitations were mailed) that there is a 500.00 minimum (!!) and the discount was only for anything spent above 500(!!)
In addition to no minimum being stated on the flyer, we were sent a «sample» contract, and nowhere did it mention a minimum, nor was it was not mentioned to me or another member of our organization on our initial calls with the banquet coordinator
Being as at this point, our invitations had already been mailed, we had no choice but to hold the event with no reservation («sorry, we cant do that unless you go through our banquet program») and no planned menu. The stress the lack of planning created was horrible but worse yet, our «fundraiser» at Pyramid Ale resulted in our non profit organization becoming several hundred dollars in the NEGATIVE !
The children of Guatemala thank you, Pyramid Alehouse.
Also, I found the banquet «coordinator» Casey to be uninterested in my event, and difficult to reach in person or by phone. She acted irritated with my questions and surprised me with several «I dont know, I dont handle that» answers (such as who was the musician playing the night of our event)
And when I stopped in personally to speak with Casey, the hostess who initially and cheerily said Casey was in, came back acting very uncomfortable stating Casey «had just walked out the door» (at 4pm, when her hours are 8 – 5).
Disappointed, I spoke with Erin the manager, merely to give management a «heads-​up»
Erin, recommended I speak with Steve, the GM, and again, I expressed my concerns about the not being told right away about the minimum, and objected to the fact that nothing is stated on their fundraiser flyer about a minimum. I also told Steve that I felt their banquet coordinator was hard to reach, rushed and unenthusiastic about our event.
Sadly, Steve indicated he was pleased with the way things were handled and defended the «service» I had been provided. Again, he said reservations would not be accepted and the only option for our group of 25 ish people (coming to support our Not for profit organization) was «first come, first serve».
My experience with Pyramid is that they advertise falsely, and do what they want, how they want, without regards to the patron, let alone regards to people that are trying to make this world a little better place by helping others.
COLD.

We had our wedding here in September and we were so happy with the outcome and so were our guests! At first I was worried the location might be a bit too casual, but it truly transformed into a beautiful and fun setting. Katie, the Banquet Manager, worked side by side with us and helped us with picking out the perfect menu — apps, dinner and dessert. Our guests were very happy with the wine and beer open bar selection and it was just a great setting for people to walk around and mingle and not feel the pressure to stay seated. Pyramid offered great prices, handled all set up and clean up and even assisted with making sure we stayed on schedule. We got married on the back patio, moved everyone inside for dinner and speeches while they rearranged the patio, and then we had a live 4 person band dance party back out on the patio. We had 205 guests and fit comfortably. A few people had to stand during the ceremony but it worked nicely — lots of places to stand with a great view. I would highly recommend this affordable venue for a wedding. It was so much fun and the male guests were pretty happy about it being at a brewery :-)
There’s lots of nearby parking options and cabs are easy to order. Our guests stayed a couple of miles away at the Renaissance Club Sport and I think the Walnut Creek Marriott is pretty close too.

The beer is excellent the food is ICK. Burger was charcoal (asked for medium). Had a stomach ache after eatting the chicken. Not coming back for food. Just the beer. Loud

On January 6^th 2012, my company had its annual post holiday dinner party. We had a party of twenty people with beer and wine starting at 6:00 PM and dinner served at 7:00 PM. We started with three platters of very tasty appetizers and a few samplers of their beers to see what the large consensus was. I decided my favorite was the Oatmeal Blueberry Stout … mmmm tasty. As the appetizers were finishing up Annie our outstanding server took our orders for the main courses. Serving a party of twenty adults and a few children isn’t simple, Annie got everything perfect to include an off the menu hand made chocolate milkshake for one of the children. Some of the food came delivered to us cold, Annie immediately had things fixed. We are very pleased with the service, atmosphere, pricing, and food. I will visit Pyramid Alehouse again, and we will definitely have our post holiday party with them come 2013.