Broadway Sew and Vac

Dropped off my Dyson vacuum here yesterday. All the lady did was try to sell me services I do not need, then let me know they will call with an estimate. Twenty Four hours later and no call, I call them & she tells me it takes a day or two for a vacuum repair estimate. This is not a home project, it’s a vacuum. How many vacuums could they possibly be servicing at the moment? Come on. I pick it up & the rude salty old lady has the nerve to tell me to clean the canister. She needs to take a shower herself.

Great Service best place to buy a Miele vacuum very knowledgeable about vacuum and sewing machines did not pressure me into over buying left the store with exactly what my needs were felt very comfortable in my purchase and the service is outstanding they really cater to your needs I guess some places still put customer first

Don’t let the small size shop fool you. The owners care and provide excellent, honest service. They have sold me Mieles and helped me fix two very old Singer sewing machines.

Exceptional service and knowledge. My Dyson on/​off switch died and I had never had the vac serviced to it there and a mere $ 83 (including tax) later I have a brand new vac. Friendly and accommodating.

Wonderful shop. It’s a miracle that a small service-​oriented place like this survives into the 21^st century. The owner was kind, patient and friendly. She took care to make sure that I bought the right vacuum cleaner bags for the model I own. And she opened up a similar vacuum cleaner in the shop and showed my how to change the bag and the filter. I didn’t even know my vacuum cleaner had a filter! Parking is easy and the store has good hours.

I was ready to start making a quilt and was under quite a short time frame to finish it when I discovered the sewing machine was not working. I called Broadway Sew and Vac and explained my situation and I was told if I could bring it right in, they would repair it and get it back to me the same day.
They were both very knowledgeable and professional. He kept his word and the machine was working perfectly when I picked it up. I would recommend this shop to everyone. When I am ready to purchase a new machine, I will definitely go back to BSV.

The owner of BSV is a veritable expert in all things with a suction hose and 12 watt motor. His friendliness is welcoming and manner was non-​pushy and sincere. He takes the time to ask questions about your home environment, filtration needs, floors, and pets. He even let me try various new vacuums out in the store which was fun (who else lets you test drive vacs!?) I settled on one that was $ 100 cheaper than I was prepared to spend and it has worked out perfect. Buying at Target is fast– but at this place you’ll get the old fashioned joy of speaking with a real live human who truly knows his products and sincerely wants to help you find what you need. Support your local independent business– customer service of this kind is a pleasant experience and a breath of fresh air.

My Bosch vacuum powerhead stopped working, and so I brought it in to get fixed. The owner said it would be $ 39 to clean and fix it, so I gave him the OK, but when I brought it home it still would not work. He then suggested it was the vacuum hose that went out, and needed to check on the price. Finally, he said it was the circuit in the canister that needed to be fixed for an extra $ 50. Needless to say, I took my vacuum back.

If you need a vacuum cleaner, this is the place to get it. A little hole in the wall of a place, but the owner is very friendly, honest, straightforward. I was shopping for vacuum cleaners 2 years ago (the last thing I want to spend money on), and poped in there to check out their selection. The Miele «Naturello» model was what the owner recommended, asking questions about my home and trying to understand my needs. It was a little more than I wanted to spend, so I did the round… Sears, etc… to come right back to this place. I spent the money on the vacuum he recommended, and am so glad I did. I never thought I could say «I love my vacuum cleaner», ever, but I do! I hated to vacuum before, and now it is almost pleasurable, at least very efficient and easy… and I still get great service when I go and get the replacement bags. I hope they do well and stick around for a long time.