Cypress Creek Apartments

I’ve lived here for 3 years and it has been wonderful. The management and the maintenance team are really good people and they take care of your concerns very promptly. The complex is conveniently located close to downtown, really well maintained.
Thank you guys for doing a great job!

I lived here for 2 years. One year in a studio apartment, and one year in a two bedroom with a roommate. The office was always so nice and accommodating to pretty much anything we asked, needed, or requested.
The complex was bought out by a company who is clearly money hungry, and raised rent over $ 700 when it was time to renew the lease. This would have been more understandable if they had done any sort of upgrading to the apartments. While the photos look nice, you can see water pockets in the paint on the walls. You can also see that they just cake on a coat of paint everytime someone new moves in, so thick to the point that there are gobs of dried paint all over. The kitchen cabinets are in good condition, and look like that is the only place where new material was brought in. everything else was just covered up in order to make it look more expensive.
Other than the obnoxiously large price increase, and the lack of effort put into maintaining the apartments the correct way, everything else was great.
The grounds are kept clean, LOVE THAT THEY ARE ANIMAL FRIENDLY. There is a generous amount of guest parking, a nice storage unit by the parking spot, and I never had any sort of safety issues there even though it is on a main street.

I lived at Cypress for almost 2 years. After a year & a half in one unit, I moved to a vacant unit to avoid the rent increase (the rent increases are ridiculously high). Both of the units I lived in were bottom floor studio units. The only pro to living on the bottom floor is that you have a front & a back door.
The complex is old & the pool/​gym are small. The gym consists of 2 treadmills that barely work, a bike & a stair stepper. There is an air conditioning wall unit in the gym, but the controller is kept in the office so if the office is closed, good luck.
The complex is dog friendly & cat friendly. The lease says cats are supposed to be indoor, but all of the cats hang out outside. The lease also says you are supposed to keep your dog on a leash at all times, but no one follows that rule either. My dog is aggressive toward other dogs & cats so this was extremely frustrating for me.
If you expect to have visitors often, don’t expect them to be able to find any guest parking. The tenants who have more than 1 car use guest parking for their 2^nd cars.
The studio units are huge compared to other studios in the area & also way cheaper; however you get what you pay for. The units above the bottom floor studios are not studios. So while the upstairs tenant (s) may have multiple rooms to move around in, you only have one. Thus, if your upstairs neighbor likes to eat or hang out in the kitchen all night like mine did, you will be awake ALL night. The kitchens of the upstairs units are directly above the bed area of the studios. I can’t even explain in words how crappy the floors were done in both upstairs units I lived below. The building is old & the floors are extremely creaky. There were some nights where I wouldn’t sleep at all. I complained to the office, but unfortunately nothing changed so I was forced to put in my 30 day notice early. In order to do so, you have to pay an extra entire month’s rent as a penalty. I put my 30 day notice in & accidentally overpaid the office by 1 day. I mentioned this to the office prior to moving out & she assured me it would be included on my deposit check. I received my deposit check almost exactly 21 days after I moved out & of course it was not included. I’ve called the office & corporate & to no surprise, I have not received a phone call back.
Living at this complex was the worst choice I’ve ever made. I’m so much happier at my new place. I never knew living on the bottom floor could be so peaceful until I finally left Cypress.

I have lived in my apartment for almost two years now. Anytime I’ve had a question or concern, Cristina Sandu has gone above and beyond to make sure my questions are answered and I am happy.
The apartment complex is always kept very clean, and the neighbors are very friendly. The apartment complex is also within walking distance of the Iron Horse Trail and downtown.
I recommend living at Cypress Creek!

DO NOT MOVE HERE!!! I’ve lived here for about a year and a half now and have not had too many issues other then kids on the roof, kids running in the hallway like its a playground and the paper thin walls are ridiculous! A new neighbor move in downstairs and it sounds like their tv and radio are in my apartment and don’t get me stated on their dog howling whenever they gone! I’ve let the office know 3 times now and nothings changed infact they tv and radio have been turned up. I cant wait to get out of this place. Oh and don’t bother calling the office cuz they rarely answer the phone! on top of all that the lady in my building has a daycare or watches all her grandkid and she uses the washer to wash things when your doing laundry, how do I know… there have been little kids clothes in with mine that weren’t there when I put my clothes in and my gym socks which are small and can be mistaken for kids size socks always come back with one or two missing. I have to go across the parking lot to do my laundry so things don’t get messed with. It will be a happy day when my lease is up!

The phone number for the «maintenance» guy is a phone that is not even turned on. When I asked why they said «we don’t have a onsite maintenance man at this time» and completely disregarded my comment about continuing to have a non working phone number on their voicemail. Also, their answering machine doesn’t even allow one to leave a message… Rent at your own risk!
I had my sink overflowing (from sewage, we found out later) and the maintenance guy that showed up at 1:30 am said he’d call roto rooter when they opened. It took him 30 minutes to arrive. Sewage poured out all night into the next day around noon when they finally fixed it. I do not understand why it wasn’t urgently take care of. Now I get to clean up the sewage from my counter tops in an apartment that doesn’t have a working air conditioner.

I lived at Cypress Creek for two years and loved it. Aside from the yearly rent increases which I ultimately could not afford, it was a wonderful experience – great staff on site and nice neighbors. The property is well maintained, and the pool is a bonus. I always felt safe there and never had any problems. There’s a wonderful park, Civic Park, a short walk away, which is ideal for playing sports, walking your dog, or just relaxing. Also within walking distance is Main Street and all it has to offer. I hated having to leave my apartment, but moved into another unit operated by the same company on the other side of town. I will miss Cypress Creek.

I moved here because I thought it would be safe, quite and easily accessible to the major freeways. I got the accessibility, and that’s it. A few weeks ago I got my hubcaps stolen and over the weekend I got my entire license plate (both front and back) stolen from my car! This place is NOT SAFE. I am moving out the second my lease is up. The worst part is that the management had no compassion or any regret that this happened to a very good tenant. They did nothing to help except give me a different parking spot, in which I had to ask for. I was fooled to renting here, when they said another property I was looking at was not a safe place (and that I should google them).
In addition to my car damage, I get charged for 2 people every month on utilities, in which I again have to go ask for them to adjust every single month. Also, to mirror what the other reviewer said, you can hear everything including dog noises, neighbor noises (I hear a newborn downstairs from me crying) and kids playing outside. I had high hopes, it’s been a huge disappointment.

DONT LIVE HERE! Seriously, keep looking. The «renovations» meant laminate kitchen counter tops and paint. If you live on the bottom level you can hear everything the top neighbor does, it’s a nightmare. They claimed the pool was heated year-​round which was a lie. Its not worth the high prices they charge, the building foundations were built in the 60’s and there weren’t renovated at all. I can’t wait to get out of my lease here!

+Great property, nice apartments.
+great laundry facilities utilizing cards instead of coins
+very pet friendly
+heated pool and nice pool area
+nice garages
+nice carpet and updated cupboards
+spacious patios
–very expensive and the heating, water, and gas bill was at a minimum of 90 – 100 $ a month for my studio. Keep in mind I was paying electric through pge too. They pool all of the charges together. This is not fair and seems extremely high. Studio rent was 1100 + the gas fee and I lived there in the spring! Not a good value for your money, but if you can afford it, it’s a nice place to live.
high tenant turnover
maintenance wasn’t able to fix my dishwasher after 3 calls and did not offer to replace it
single pane windows
lack of visitor parking