Engineered Soil Repairs Inc.

I changed them from a 1 star to a 3 star because they eventually got the job done and it looks decent. See below for my original review.
ESR is in charge of garage/​driveway repairs to multiple homes in my community. To my knowledge they have had to do multiple units at least twice and so far they have done my unit 3 times and counting! The first time it wasn’t satisfactory to my HOA, the second time it cracked and started breaking apart within weeks, and the third time it is full of hard bubbles. The person who called me actually said they didn’t look at the finished product inside the garage when it was done so they have to schedule another time to look at it! Really? At some point they will be doing it a fourth time but they don’t seem to care. I’ll be happy to change my review if they ever get it right and stop doing poor work!

Started as a 4 Star, horrifically dropped to a –1 Star, then finished strong at 5 Stars.
I used ESR to repair a 4′ tall x 100′ long retaining wall at my residence. They were instrumental in a litigation process against the property’s former owners. The bid was detailed and priced fair. They worked with me to create a design that would be strong and long lasting yet not break my bank account. (I obtained bids from 5 different companies)
Started at four stars because communication in the beginning was not the best. Once work began, that factor greatly improved.
Horrifically dropped to a NEGATIVE 1 star mid stream. The first Foreman sent to us was completely incompetent. Made an absolute mess of the job. The wall was built nearly a foot over the property line into my neighbor’s lot; which decreased their property by 100sq ft. The wall was leaning out by 2−3″ at every post. The pressure treated lagging was not re-​treated after being cut which exposed untreated wood to the elements. The list goes on and on which totaled an absolute failure!
Finished strong at 5 Stars! I have NO problems when people make mistakes. Only if they take responsibility for the mistake and make it right. ESR admitted their crew messed up and did the right things to correct it all. ESR sent out a new Foreman. John was wonderful. He ripped out the entire wall and started completely over. No patching and trying to salvage the poorly built structure. I wish John was here from the start. His crew was the epitome of professional. Cleaned thoroughly after each day of work. They even washed the windows clean of dust/​dirt each day! I tried hard to get him to talk s#!7 about the previous foreman to see where he had screwed up. John stayed professional and would only reply that he was working hard to make everything right. True professional. I’m confident ESR took a huge loss on this job as a result of the first foreman’s «work». Even though ESR lost money, they honored their promise to give me a quality product.
The final product is outstanding. Exactly what I expected for a $ 50,000 job! I am very happy with the work, and will happily recommend them.

ESR was involved with a drainage issue at our house.
They impress me as extremely knowledgeable and professional.
They were not the cheapest bid but I certainly feel they were the better option.
Excellent work ESR.

Way more expensive than other quote. Watch our for over engineering and price gouging

Well, it isn’t exactly fair to review a firm that you haven’t had do any work for you. ESR did do the foundation for my house — and quite an involved job it was given the need to completely replace the sucker. They did an outstanding job in difficult conditions, were considerate and hard working, and because they are engineers were able to come up with a design that worked well. I picked them over other firms because they do large retaining wall projects so have great equipment and crews but more importantly, they were willing to re-​level our house. This is a difficult and painstaking process that has high potential for damage if done wrong. They were very methodical and did it right without a single broken window. Good job guys.