Quality Tune-Up Shops

I’m not sure what’s happening I’m here on Saturday at 10:50am, it’s a closed up. Unilocal page says open today from 8−5pm.
I’ve been here before on Saturday, this place is good, is the shop closed or moved?

I was recommended to use this shop by one of the people that work for me. The service was decent but when I looked for a small bottle of quarters I keep in the center console it was gone. Such a shame. They do good work but don’t leave anything of value in your vehicle.

Quick and easy smog check. They let you show the coupon from their website
for an extra discount. Very nice people.

An FX35 was brought here a little over a year ago and it was recommended that a wheel bearing be replaced. They replaced the wheel bearing and all seemed ok. Within a short period of time the steering wheel began to shake when applying the brakes. I took the car in to get the brakes checked out to another shop and during replacement of the brake pads and rotors they discovered the new wheel hub/​bearing assembly had too much play and was not running true causing the rotors to wear unevenly. I called this Quality location asking for a warranty exchange on the cheap overseas hub assembly they installed on my car and they denied replacement. Avoid this place, they install poor quality parts and don’t verify their work once it is completed to at least confirm the part is correctly installed. According to my mechanic, they also stretched all of the wheel hub bolts on my car.

Pretty good place to get your oil changed. Inexpensive, though an oil change should not be expensive anyway. Quick, nice enough staff. I would return.

Took twenty minutes and cost less than $ 40 with the certificate. Super nice guys working there, too. There are a few chairs to sit and wait and free wifi. Fast, easy, done. Will definitely go back.

This place was amazing. I came in around 30 minutes after they opened to from Alamo to get my smog checked before I had to rush off to work. When I got there I was concerned to see there was at least 3 people in front of me but I was out of there in 30 minutes easily. They offered a waiting room while they check your car and looked like they got everyone out swiftly and happily. Definitely would recommend this over any other smog check in the area, as I have had some bad experiences with a couple of them…

I’ve been a customer of Quality Tune-​up for years. Hey, I looked for a Quality in SF when it was time to smog the vehicle and we were already going to be at Ocean Beach anyway (and yes, I Unilocaled that one too). I went to the Concord location regularly, and now it’s closed (sniff). The one in Walnut Creek is not much out of my way, though. I’ve been here several times, and typically get good service. The prices are good, and it’s easy to find coupons to pay a lower price. I usually do the oil & lube, and I’ve also done smog checks and tune-​ups, and they do a good job.
Kinda bare-​bones operation, and they don’t have a waiting room anymore. Parking is a little weird. But the important thing is the, um, Quality of their work. Not only is it there, but they also include their recommendations for what the car needs next. They aren’t like some mechanics who will start these recommendations and not let you take the car until you pay for the extra work that your car needs or you can’t drive it! I did get a little nervous with how quickly they did today’s oil/​lube job, though, and it’s best not to rush jobs on high-​mileage vehicles. But the old van runs far better now that it has in months.
For a good all-​around car fix-​it shop at reasonable prices, Quality Tune-​up is worth a visit.

Had to stop in here to get my oil/​water replaced as the light went on this morning when I started the car; been going here for over ten years and they do a great job! The people working there are always friendly and willing to help and advise what is needed… and they also show you what needs to be repaired. Only took about ten minutes and it was done. I’ll be back in a few days to get my car smogged. The prices are very reasonable. Like all the other reviews state they are FAST AND EFFICIENT… and local.

FAST EFFICIENT AND COURTEOUS. Right next/​tucked behind to big shopping mall on corner of CA and Mt. Diablo I came here now for the 2^nd year. Within the 45 min time frame given me my smog check was done! And for a reasonable price. I am giving them 4 stars instead of five because they did have a coupon outstanding that would have saved me $ 6 they didn’t tell me about. (But since another place around the corner was going to charge me $ 53 I was happy with $ 38).

This place is worth the four stars. It is FAST, EFFICIENT, LOCAL and AFFORDABLE.
Brought my car in during a busy Tueaday morning and it was done within the hour. You can walk around downtown Walnut Creek while your car is getting smoged or you can go around the corner for a sandwich at Genova’s.
If your car needs a smog check and you live in the Walnut Creek area, look no further.

This places rocks! Great guys, honest feedback, and they will help you get the best deal. I find it hard to trust mechanics and what they say «needs» to be done. Not this place. Quick, great price, and honest service. Will definitely tell others to come here! :)

I have been very pleased with Quailty. They are very affordable, and the staff always friendly. I have only lived in Walnut Creek for 2 years… I came here the first time, and have been back for every oil change since! Highly recommended!

When I lived in Walnut Creek I loved how easy it was to get an appointment here and how friendly the staff was. I was always really happy coming and going!
Until I got a bill for «hose repair» that needed to be done asap and was given a quote of upwards of $ 2,000. I couldn’t pay this at the time so I nervously drove my car for months while saving up — thinking that I was going to probably lose my power steering on the freeway or something really awful like that.
This week I took my car to a repair shop in Lafayette and was told that the leaks in my hoses are very small and could be patched. I was also told that I desperately needed an oil change (as in I needed one three years ago and this should have been caught by my several overall checkups at Quality tune up.) I was also told that two of my tires were balding and that it was likely this wasn’t checked for because Quality tune up doesn’t sell tires. I still would have liked to know. I also was told that there were several other small but important things that needed to be replaced. Such as air filters that had never been touched? I’m surprised that wasn’t checked in any of my trips to Quality tune up…
Of course knowing little about cars doesn’t help my case — but I am frustrated to find out that I was overcharged multiple times for small fixes and that I wasn’t informed about big problems (like oil with the viscosity of tar and tires that have steel wires hanging out of them.)
I’m certainly a less satisfied customer in retrospect. Get a second quote before getting big work done.

Great service! New to the area… not always knowing who to trust; however was very impressed. Only had a simple oil change, but will definitely be back — THANK YOU QUALITY!

I had been going to Quality Tune-​Up Shops in Walnut Creek for years to have my oil changed until a couple months ago when I brought my car in for service and I was told I have a transmission leak and dirty transmission fluid. They wanted to keep the car overnight to check for leaks. I took the car to a transmission shop where I know the owner and he checked out the car for leaks, dirty transmission fluid, and any other transmission problem. He indicated that the fluid was clean, there were no leaks, and no slippage. So forget about Quality Tune-​Up in Walnut Creek.

I am sitting here waiting to get my oil changed for an hour and a half and they don’t have oil. The manager has to go buy oil. This place is a joke!!! I would put a Zero if I can. Please avoid!

Since I have crazy work schedule, I wasn’t able to make an appointment till I took my car there yesterday.
I just walked in the shop in the morning, and drop my car on my way to work.
Sal (owner?) was really nice and friendly, promised me that he will finish working on my car so I can pick it up when I get off work.
Yes, it happened.
Good Quality!
Fast!
Friendly!
and Cheap!
What do you expect more?

Why did/​do I keep giving this place so many second chances??? First time was a fan that needed replacement that they overcharged me by a 100 on, as the estimate over the phone was way lower, and that was with me begging for the 65 dollar diagnostic being waived.
The latest let down was the sign that said «oil change, ten minutes!» no wait”. When I waited 5 minutes in line, the guy said «we are pretty much done with oil changes today»
What kind of bullshit is this, dude? If so, why not put up a sign that says «we are pretty much done with oil changes» in order to not waste my precious time on a Saturday!

I found this place in Unilocal.I liked their prices with coupons available online.
I had no appt. but they took me in right away. Since they just finished one car, there were 3 – 4 people free so they all worked together. They told me 15min, but really it’s only been 10min… while I’m writing this review! I didn’t even have enough time to really criticize them or the place, so I guess they got lucky with 5 stars.
I also liked the fact that their system had an option for iphone coupon. They didn’t insist for me to have the coupon printed (which annoys me at other stores) since I prefer to be GREEN.
Great price ($ 24.88) for an oil change. Highly recommend it. Very happy customer.
***P.S. Do not go next door to Quality Smog Test Only, even if you need it. Better to go somewhere else. «Nater» who works there is a JERK! Please read my review for that company.