RYE Limousine, Inc

If you’d like a lesson in outstanding customer service take a ride with these guys.
I’ve used rye a few times for trips to and from SFO, always super helpful drivers, they are respectfully quiet if you don’t want to chat, always help with bags and always 10 min early or at worst on the scheduled pickup time.
Once I arrived from Europe and didn’t call until we landed at 10pm– still had a driver at the airport by the time we got to the curb which was really nice since it was my fault for not planning our transportation in advance. Only problem was the driver forget the child seat we requested. We were too tired to care after 22 hours of travel, maybe I’m a bad parent but we got home safely in the open midnight roads. I noticed the driver kept it safe at 65 which I appreciated– though maybe he also didn’t want to attract chp attention on us…
In summary, truly outstanding, fair price above über considering the service, and cheaper than a fully metered taxi ride, and can provide car seats if you give enough warning and the driver remembers.

As a former Über customer with a couple of not so great experiences I decided to try this company through a recommendation from a colleague of mine. I’m happy that I booked a reservation with this company for my trip to SFO. The first thing I noticed was the clean car and superior customer service.
I liked the service enough to book my return trip and to my amazement the correspondence with the dispatcher who directed me to the curb with the timely pickup was seamless. Once again I had the same driver (Andy), who drove me back with another great experience
… It’s hard to come by good service that is consistent.
Thanks again.

We hired Rye limousine based on Unilocal reviews as we knew nothing about limo companies. Our son and his fiancée were getting married at City Hall in San Francisco and we decided getting the 8 of us there on time in wedding attire from Concord required a limo. The driver was on time and the limo was very, very clean. In fact, the leather seats were so clean the two children were sliding back and forth with great glee and staying clean. Our driver got us to SF with time to spare and helped everyone disembark. He showed up within minutes of calling him for our ride to lunch downtown and again for our ride to their hotel at end of day. SF traffic that day (just before Christmas) was horrible but he got us where we needed to go. When we finally arrived back in Concord he carried all our gear, including the bridal gown, into the house for us. He even took a picture of us in front of City Hall.
It was a good day for us and we feel that the great care provided by Rye was definitely a big part of it. If a limo occasion ever arises again I would definitely book with Rye.

RYE Limousine, THANK YOU!!!
Very rarely do I have such an experience that it prompts me to write a review on Unilocal,but Donna, Yasar, and the boys at RYE Limousine deserve this and much more. THANK YOU for making my New Years weekend one for the record books! What started out as a last second adventure to Napa from SFO for New Years Eve turned into a weekend of adventures, and it wouldn’t be possible without the recommendations, flexibility, and ultimately white glove service provided by RYE Limousine,
My group of 7 and I initially booked a 6 hour package through Donna after reading the reviews on Unilocal.Our driver, Yasar, arrived on time and got us over to Napa promptly. Between a packed schedule of tastings and dinner, there was little room for error and Yasar got us to every stop in time for our reservations. However, once we got to dinner, we decided that we didn’t want to go back to SF, and would rather spend New Years in Napa.
We expected that we’d have to find our own way home the next day (and were fine with that), but I decided to throw a hail mary to Donna and see if there’s anything he can do for us. Much to my surprise, he said Yasar would stick around with us for an extra so that we wouldn’t have to rush our meal. He said they’d make sure we have transportation the next morning, and even helped us find last minute availability at the Solage in Calistoga, where we were able to celebrate NYE at the hotel. The next morning (ok, more like afternoon) when our hangovers wore off, Donna kept good on his word and dispatched a driver to get us back to SF from Napa for a nominal fee.
RYE Limousine, THANK YOU again. You have my highest recommendation, and I look forward to using your service for future adventures!

Wonderful Service!!!
I planned a wine tasting trip in Napa with 10 of my friends last weekend. Two days before the event we decided to get a limo. After calling 7 other limo companies, I spoke to the dispatcher of RYE Limousine Services, Donna. She was incredibly friendly and accommodating at such short notice! She had the best prices by far and gave me a variety of cars to choose from. The day of the event we were picked up right on time, by Yassir. After a few wineries people tend to get a little rowdy, but Yassir had no problem with it. He let us turn up the music and really enjoy the ride! At the end of the day we decided to use the car for an hour longer and both Donna and Yassir were totally fine with it, and only charged us for the extra hour, no crazy additional fees. I will definitely be using RYA Limousine service for all my future events. Thanks for the wonderful experience! :-)

RYE Limousine, clean cars, on-​time (actually 15 minutes early), driver ready to outside waiting for me SFO Airport Pick-​up, and reservation process was a home run.
Best of all the price was better then UBER and any other company in the Walnut Creek East Bay Aria. I called 5 Limo Companies and RYE Limousine had the most competitive prices of all of them. The next time I’m back in the Walnut Creek area I will use them again. Thank you so much…

There’s nothing like a stretch limo to make a party special! And RYE made booking our event and enjoying the ride 100% painless.
We’re in Alameda, in the East Bay. My daughter had the bright idea of a limo tour over the Bay Bridge into SF for dinner, followed by a city tour and loop over the Golden Gate and Richmond bridges.
Yasar arrived on time in an immaculate black stretch limo, fully stocked, and with all the bells and whistles. He was so prepared and briefed by the dispatcher that I didn’t need to say anything about where to go, timing, etc. He simply opened the door, our guests piled in excitedly, and the car pulled away in style.
RYE’s all-​inclusive billing, gratuity included, added to the ease of the whole experience. When the car arrived back, everyone still glowing, Yasar and I smiled, shook hands, and poof, it was as if the whole experience had been a magical dream.
These folks are PROS and their price very reasonable for the excellence they deliver. I look forward to hiring them again and having more «once-​in-​a-​lifetime» special events.

If you need a dream ride!!!
Okay, just got back from the most amazing night! Just had to update ASAP on the full experience.
These guys are professional with AMAZING service! Started off with a call from our wonderful driver STIVE when he was departing to let us know he’d be on time, and he was actually 15 early!
He rolled up in BEAUTIFUL white stretch Hummer… seriously this car is in perfect condition every glass was glistening and relflecting the gorgous led lights. they had even packed it with champagne and beverages for us, it was a total surprise!
The birthday girl was over the moon and the whole group felt so special. Stive was so professional and so considerate. He walked us through the setup of the music and got the cord set up for playing from our phones! He drove smoothly and despite a big accident on the 280 he got us in on time!
He was prompt when I texted for pick up and made sure we safely got home.
We were all floored by the immaculate car, the sweeetest driver, and the cherry on top drinks and personal touches of amazing customer service! If you need a dream ride with the nicest, most helpful, and experienced folks, call and ask to speak to Donna and Heidi and make sure they book you for a ride with Stive!
Thanks so much Donna, Heidi, and Stive for a truly once in a lifetime experience!

Ok so it was Boss’s day last Friday! The entire staff planned a nice evening out with our Boss & wife! They are two of the most amazing people ever & totally spoil us with all kinds of trips, dinners, shows… you name it… they have probably done it, or its in the plans!!! We wanted to spoil them for an evening doing something they like. which is to just hang out pretty much! So we had RYE do the most important part & that was to pick them up at home, bring them to the venue… allow them time to hang out & drink a few if they wanted & take them home. With this… we arranged to meet up with the driver prior to them getting picked up… the driving was super sweet, on time… well waiting on us & got all the gifts, asked all the right questions! He picked Boss & boss lady up at the exact time we asked… to the minute! Too perfect! The night would not have been as smooth/​perfect if it wasn’t for RYE’s services! They did so well… Boss lady wants their info!
Thanks everyone!

Great Limousine, service! We arranged Yassir to deliver and pick us up on our recent trip to London last week. Not only was Yassir 15 mins early for our trip to the airport, he provided us with the nicest ride. His limo is in perfect beautiful condition and roomey. But the best part regarding our trip was how courteous and professional Yassir was with us. His smile is a plus too… it makes you stay calm when you are stressing out trying to think it you have everything for your trip.
Our connections were perfect, both ways! Donna even texted us when our plane touched down at SFO, letting us know where he was to pick us up. i wish United Airlines would take a lesson from Donna on ‘customer service’… The service we received from RYE Limousne, Inc (Yassir) went way beyond our expectations!

RYE LIMOUSINE INC From Walnut Creek
Good Staff
Midnight Services
Goodnight Services
Safe Driver
Limousine inside Nice smelling.
Free Water
Unlimited Mileage

We had the BEST day in Saint Helena wine tasting with Yasar as our driver! We never had to ask for anything twice. The limo was clean every time we got in it after each winery. He was polite, courteous and hustled around to make sure our every need was met.
Shout out to Donna who I booked with… She was polite and very responsive to all my questions!
Needless to say we will be using RYE for any future transportation needs! :)

I really want to thank you to RYE again. Excellent professional and friendly service!
These guys know what they are doing. As soon as the driver open the door for you, that beautiful smell pulls you in. Very clean cars.
They are always on time. Oh no sorry! They are always there at least 10 mins before your schedule.
Thanks guys!

Two words — efficient and professional. Booked a wine tasting tour to Napa for my visiting family. We had an 8 passenger limo which was clean and impressive. The limo had little TVs, good stereo (we hooked my phone up too, a bottle of Champs/​water and sodas. I made the winery reservations 2 weeks prior and provided Rye with the timeline. We made each place perfectly on time. And even added an extra food stop. We did Frogs Leap, food stop at a little deli and picnic/​tasting at Tres Sobres winery. It was the perfect family outing. Thank you Rye I recommend you guys to all my friends. I actually can’t wait til I get to plan another limo adventure!

Highly, highly recommend this service. They were perfect!!! Would use them them again without hesitation!
Thanks Yasar!

Exceptional service!!! Really makes you feel 5 star. By far the most easy hassle free experience and one word to describe is unparalleled to others in the business!!! Don’t look anywhere else this your one stop

I’m upping my review of RYE LIMOUSINE, Inc. I received a nice handwritten note from the company shortly after our trip, and I also got a nice note from Yasar in their owner
Not many businesses put this much effort into making their customers happy, but I certainly appreciate it!

Through the years I have gone through a number of car companies to take me to and from the airport. I have endured drivers who get lost, drive recklessly, and answer cell phones while driving. The guys from RYE limousine never do that and they have never disappointed me.
All the drivers take my safety as their highest priority and they are impressively always on time no matter what. I just text them and I get a confirmation email immediately. Then they show up 5 – 10 minutes before the schedule pick up time and let me know by text message that they are already at my door. They have my credit card number on file, so I just get in and out of the car and don’t have to worry about payment.
I recommend RYE limousine to anyone looking for a professional company.

This was a fantastic experience. It was my 21^st birthday and I celebrated in the city. Yasar showed up right on time and gave me the pleasure of being escorted around with my 6 other friends. To my surprise I was given VIP to every club that we went to just because he had a personal relationship with the guys at the front. Turning 21 and walking past long lines was something I hadn’t dreamed of but was made a reality. Yasar frequently checked in with me to make sure I was alright and enjoying myself via text message and drove my two idiot «minor» friends around without a complaint. All in all a great experience and one that I will be sure to enjoy again.

What a conundrum I was in! I had to get to Lafayette BART station by 10 AM, but had no ride to take me there. Luckily, RYE Limousine Service was able to schedule someone to pick me up from my home and take me there.
At promptly 9:50 AM, I had a limo outside of my home with a kind gentleman named Toghrul waiting to greet me. I am not used to this VIP treatment, but I could get used to it!
Everything from the car to Toghrul’s warm personality to the ride was professional and comfortable. We had great conversations and the trip went by so quickly, I almost didn’t realize it when we arrived at BART. I will definitely be riding with RYE again in the future and I would recommend anyone else to do the same.