Smile Walnut Creek

Dr. Roemer has been my dentist for almost 30 years! I believe she is what transformed the office since she started practicing here with Dr. Pink a few years ago. She goes to conferences and takes classes to stay up to date. Scheduling is easy and reminder emails and texts really help. She hires only the gentlest, nicest and professional hygienists. Don’t read the old reviews … she is the best and you will be impressed!

Wow, big changes at Olympic Plaza Dental.
New name.
New professionalism.
Finally in the 21^st Century, technologically speaking.
Now Smile Walnut Creek, new name… eh, who cares.
All the workers have a smile on their face now — how did that happen? They even asked me how I am doing!!! I now can make appointments in the future and no longer have to call the first business day of the month for an appointment the following month!!! Eureka!!!
I get texts now reminding me of an upcoming appointment!!!
They gave me a free toothbrush, toothpaste and floss!!!
The redecorated the entire joint!!! New paint, new cabinets… the whole smear!!!
They are almost paperless now!!!
What the hell happened here???
Extreme makeover, Dental office.
Ya feel me?

The professionalism and expertise is what’s important and the appointments are details.
My work has been beyond excellent, and, to have a caring dentist come out on a weekend night because I’m in pain is gold standard!
Dr. Pink is the best!

I have been going to Dr. Pink for years. He is a very nice and funny man and he knows what he is doing. My hygienist, Karen, is very professional, thorough and friendly.

just like always… treated like family… go figure… super staff… thanks for taking care of my wife she just glows like a light bulb.

Always love coming to see Dr. Roemer and her staff. I know it’s to get my teeth cleaned, but I have to say the bad part is hearing and knowing if I flossed more my teeth would not hurt so much later. I better get on that. Love your staff. Just the best around. So happy I found you!

My son and I have been coming here for years. This is one of the best dental offices in the bayarea. Dr. Pink and his staff are awesome, they really care about their patients.

I was looking for a new dental hygienist, and found a gem at Olympic Plaza Dentistry. Her name is Anne Marie, not only was she sweet and cordial, but more importantly she was highly skilled at making my teeth shine :) One more thing my teeth did not feel sore the next day like the past hygienist’s. I look forward to a pain free cleaning in the near future

Oh, where to start.
Well, how about with scheduling. Unless you’re a brand-​new client, they’re impossible to schedule. Most dentists schedule you for your next appointment in 6 months when you’re leaving. These people won’t schedule an appointment with them unless it’s in the same calendar month. If you call just a few days after the first day of the month, you’re out of luck. They’re already full. (Hmm, wait a second– I wonder how they book appointments for the first of the month?)
Next is the huge copay scam. Separate appointment for x-​rays and cleaning? I’ve been through about 5 dentists in my life, and never have I had to make a separate appointment for cleaning. It’s so they can get your copay multiple times. I also had a few cavities, some on the same side. Until I put my foot down, those were going to get filled one-​by-​one. Ridiculous.
Speaking of cavities, Dr. P started drilling before I was numb, and then acted surprised when I told him I wasn’t numb. If you were a good dentist, perhaps you might know how long it takes for one’s mouth to get numb enough to drill.
And finally, to add insult to injury, I just returned from the dentist I switched to because I couldn’t get an appointment at Olympic Plaza… He’s informed me that Dr. P did the cavities wrong, left decay that shows on my x-​rays from OPD, and I’ll have to have the cavities undone and redone because Dr. P was too lazy to do it right. Thanks a lot.
Bottom line… If you value your money and time and don’t like pain, don’t go here.

Seeing these reviews reminded me that I actually went here when I first moved to Walnut Creek, becase it was close to where I lived. Short version of the story — I never came back after the first visit. I didn’t get one dentist, I got whatever dentist/​hygienist happened to be free at that moment. Then they cleaned my teeth, told me I had advanced gum disease, and prescribed a 4-​month heavy cleaning process and a $ 200 toothbrush (I already use a Sonicare). Huh? time for a second opinion. I went to another, independent dentist, who said my teeth were fine. I don’t understand how these folks are still in business.

BIG THUMBS DOWN! Charged me for initial «consultation» but would not clean at that time. Took full xrays and then sent me on my way. Never contacted me again except to let me know that they had a break in and all my financial info. was stolen so I had to put a fraud warning on my credit. Subsequently requested my file from them two times or more still to no avail.