Nail Galleria

Initially I was not going to try this place given the poor ratings, however I am so glad I did. I came in around 3 for a gel manicure and pedicure and was helped right away. The girl who did my nails was really fast but she did a great job.

I love this place so much. I dont know why people give them just 1 star. If they let me rate 6 or 7 stars, i’ll give it to them. They have a best customer service, and most of the staffs here always do a good job on my nails. I’ve been here for over 5 years, and I’ll come back here agian and again.

This place has gone DOWN HILL over the past couple of years. I’ve refused to go back for at least 6 months. The service (quality of their work and customer service) has just gotten progressively worse over time. I would leave highly disappointed every time I left there. I’d have smudges on my nails, cuticles weren’t cut adequately, they were rude or I just waited way too long. But today, it was the last straw. I’m writing today’s review because of the service my mother got. We have been long time customers (over 15 years) and I’m assuming there is new management now. She went in and there were four ladies that were not helping anybody. Literally just sitting there and chit chatting. My mom goes in there and says she needs a fill. Immediately they start talking in their language and say NOBODY can help her. When my mom challenged them and asked them how none of them were able to help them. They started saying how some people were going to come in (although it was clear they were making it up) but there was one left that didn’t seem to have some potential customer coming in. My mom asked why she couldn’t help her, she said «Oh i’m I don’t do fills» which is a lie because my mom has seen her do them. She challenged her again and then the lady said «I’m not very good.» UH… WHAT?! Listen, my mom isn’t complicated. There’s no reason for them to be difficult like that.
This business was previously family owned and did some decent work. Now, neither my mom nor I will be returning to this place. I’ve seen a few other loyal customers say they aren’t returning. They’re losing valuable business.

This is my first time coming here. The atmosphere is uncomfortable. The nail techs do not talk to you. There was an awkward silence when they were not talking to each other. Customers would walk in and they would just point to the wall where their nail polish was located. I had a pedicure done. It was okay, not the best but not the worst. After she was done cutting my cuticles she asked if I wanted the dead skin scraped off the bottom of my feet. I thought that was naturally included in a pedicure. The girl who did my pedicure did an okay job. She was a little rough. They only take cash (which is odd) they do offer a ATM machine, had to wait to pay. Paid $ 20 for a pedicure which isn’t bad but there was no massage. I will not be coming here again.

This place is TERRIBLE!!! This is my first review ever but it had to be done. The lady Who did my pedicure was so fast it probably took 15 minutes. She was rough and left smudges of nail polish all over my skin. She threw the disposable sandals at me instead of handing them to me and asked me for tip. I came to have my acrylics removed and get a new set. The lady tried ripping my acrylics off and when I asked her to soak them instead she looked so bothered. This place didn’t provide a massage after my full set which I thought was strange since they charged me $ 70. I should’ve read the reviews and not come here at all.
PLEASE PLEASE AVOID THIS PLEASE YOU’LL THANK ME!!!

Came here to only get my fake nails removed. They told me to wait 15 mins. I waited over half an hour and asked them how much longer I would have to wait. And they told me to wait two-​three more hours while another girl came after me and asked for pedicure without making an appointment and they said they’ll be ready in 5 mins. I never write reviews on Unilocal but this is too messed up that I have to write it down to show to the world.

I love this place they do such a good job I won’t go any other place and It not that expensive good prices… The girl that dose my nails is very friendly and talkative we have good conversations… she has two kids a boy and a girl 11 and 7 years old…

Every time I come here it is a nice experience. They always do my nails nice. The only thing I wish they had is, I wish they accepted debit cards. It is a cash only place, and you have to take money out of the ATM machine. But they don’t charge you to use the ATM machine, so that’s good.

Today i go to nail salon to do my nail, i choose Nail salon nearest my house, and what can i say!!! They are Good service, worker doing great job, i ll comback!

Love this place great service. I just walked in and sat right away getting my nails done on time

Today i do remove my eyebrows, and they are so good service and cheap price. i will be back next time

Horrible manicurist! Went there to just get acrylics removed. She ripped my nail and made me bleed. I was whimpering as she took my nails off. Do not come here!

I highly recommend Trang! She is amazing!!! She does really cute nail designs on gel sets and they last 3 – 4 weeks.

AVOID BELLA. Today I had the honor of having most of my eyebrow hair ripped out. I come here pretty often, and while my brows aren’t always done awesomely, they’re usually passable.
Hilariously, in what humor I can find from this, my right eyebrow is much thinner than my left. It’s, of course, the eyebrow not covered by my side bangs. The end of it is also incredibly uneven, but I can’t fix it or I would have no eyebrows left. :’)
This had to happen now. When I have a wedding to attend soon, and I’m the maid of honor. Guess it’s time to learn how to draw my eyebrows in. Hello, YouTube.

My daughter and I are regulars at Nail Galleria in Walnut. We have been loyal customers for over 12 years. We are always greeted like family, but every client is treated with the highest level of respect and care. I appreciate businesses like this one for their great customer service and willingness to make each customer happy. I get my nails done by Tommy. He is awesome! So gentle and his work is perfect. I always leave so happy. The staff is friendly and knowledgeable, very up to date with today’s nail trends, tools are always clean, and services are affordable.

Horrible! Cons,
–cut my toe nails so short my skin was over the nail.
_​CASH ONLY
_​Amateur males doing your nails.
_​Bumpy GEL manicures to the rescue.
–no prices listed. They decided what they’d like to charge u.
Seen this new spot while driving pass on Lemon st. Before I get into this u must save your money and get your nails done else where. You would think because they are so new in the small city of walnut they would attempt to make a good impression however this is was not the case. Unilocal has saved me from bad nail shops in the past & now it is my turn to deliver. Amateur’ at its finest. They don’t even have prices listed so when I asked how much for a gel mani petty. 2 people gave me different prices. I can see this small nail shop going out of buisness very soon. I will never go back again!

I have pedicure and manicure, i called ahead and made my appt, the water was too hot when she ask me to put my foot in, then she was all in a rush everything was done in like 30 min and it was done really ugly :(I will never go back again

This is my first time coming to this salon. I needed my nails done for graduation.
I wanted a white tip set (French tip with acrylics) which was 21 bucks. My nail artist was Trang. She was a sweetheart and did my nails the way I wanted them. The gel is not too think and the shape is squared but rounded on the edges. I love my nails. Just tell her what you want and she will do it; no afraid to be hesitant!
My only complaint is that she is really tough and forceful when using her tools. The nail filler and whatnot … Be careful if you have sensitive skin. She is a fast and efficient worker so your skin might burn.

If i can do 0 stars i would but since i have to go have 1, well here it is! This place is horrible! Lack of customer service except for one lady! I came in with my bf whom also got his nails done and he quotes «the lady did a lousy job!!» His nails are still dirty and they didn’t do a good job cutting his cuticles! Oh i also asked for sandals and the lady gave me an attitude! I’ll certainly never come back!
P. S. I thought you’re suppose to soak your nails before getting them cut to soften the cuticles but hah they didn’t! Felt so unrelaxed here! They seem like they’re in a rush when no one was really even there!

So rude. Only want a quick customer and move on to the next. If they actually took their time, they would be making great profits. Maybe even enough to remodel