Vapor Zone

This is a review for an INTERNET company, NOT a local store.
Vapor Zone, now known as VaporFi, is a scam company. Beware.
I could write a lot in this review, so I am just going to break it down to save you time, money and heartache:
1. HUGE confidentiality breach at the company as of today, July 31, 2014 when I logged into my account using my email and password and was logged into someone else’s account, showing her identifying information, address, phone number, email account, etc.
2. It takes over 2 weeks to receive product ordered by phone or over the internet.
3. Customer Service: while reps are polite, nothing is accomplished in hours on the phone. Email inquiries remain unanswered, even after being assigned to a «personal» customer service rep.
4. DEFECTIVE Products: I ordered the Pro Starter Kit — entirely defective. I ordered the Pulse Starter Kit — partially defective — only 1 battery and 1 tank/​clearomizer worked until the mouthpiece on that one fell off consistently until it was lost permanently.
5. I returned both the Pro Starter Kit (at first I ordered a replacement, but never received it so asked for a refund) and the Pulse Starter Kit– a month later, I am STILL waiting for REFUNDS on returned merchandise.
6. VaporZone/​VaporFi will NOT post any review on its website if the review rates the product or customer service less than 4 stars or states anything critical. I tried and my review submissions were never posted.
7. Tasteless e-​liquid.

Picked up a starter kit with upgraded tank, bigger battery and bottle of juice for less than any basic starter kit at the mall. Great prices and selections.

Nice place to hang out, low prices on vape and juices, also customer service was on point. If you’re in the area, definitely check this place out!

This place is really chill. Customers service was great. Definitely a vape shop you can go to if you need help with anything. Worker are really patience and helpful.