AutoZone

Not being much of a car guy I didn’t know quite what to expect, but was given a quick recommendation on what I needed to get the job done without feeling stupid or out of place. Good service– I will definitely be coming back!

Walked in and immediately was asked if I needed help. Which I did once I gave her make and model she had a print out off all the best parts I was looking for in seconds. Another team member help me to the aisle and another helped me find the ones I was looking for and even set up my new wipers for me. All without making me feel like an idiot. nice work.

Walked in… 3 registers with an associate working, but no signage to explain what each line is for. I wait in line for the 1^st register closest to the entrance. The over-​talkative sales assoc takes about 5 – 6 minutes to ring out a $ 3.99 item for the guy in front of me. I finally get up and ask if he can point me in the direction of a brake light. He tells me you have to go to one of the other registers to look up a part, where I have to wait in line again.
I go to the «correct» register, wait a few seconds to be helped, and tell the guy I need a brake light for a 2012 Chevy Colorado. Very simple, right? He pulls up a headlight for a 2008 Chevy Silverado. Ummm… He finally finds it, but looked up tail light and not brake light. I asked if tail light and brake light use the same light and explained that my truck has 3 tail lights on each side, and they’re different colors… He looked at me with a blank stare, paused, and simply said, «yes» like I was an idiot. He then slides a piece of paper in front of me and proceeds to slowly read the model number as if I was about to write it down. I asked if he had a pen since he didn’t give me one. He said it’s right there, mumbles the aisle number, and points. I didn’t catch the aisle number as I was also trying to remember the model number he just told me since he didn’t give me a pen. He repeats himself as though he had to exert a lot of effort to do so, and with a bit of attitude. I then say, «great, now can you tell me the model number again?» (since I forgot in all the confusion). Again, more attitude.
I walk over and there are multiple brands, each with their own model number scheme. I don’t recall him telling me the brand so I spend a few minutes to find what I’m looking for. I then walk up to the original register and the guy asks if I want some grease to make it easier to install and holds up what looks like a free sample as it was about a quarter of the size of a ketchup packet. I say, «sure!». He then goes great, that will be another $ 1.39 or something. I laughed and said, I don’t need to pay for grease to install for a brake light.
What should’ve taken maybe 2 mins, took about 10 – 12 minutes, and was very irritating. Bad first impression. Hope I don’t need to go there again anytime soon.

Very knowledgeable and courteous staff and a great selection of parts. I stopped by this morning, in a rush to make an appointment, because the left wiper arm on my wife’s Civic was sticking up in the air and doing not much good since the blade had fallen apart. Cara helped me select the right part and then she walked out to the parking lot with me and snapped two new wipers into position. Total elapsed time: Approx 10 minutes. Impressive, very impressive. Thank you Cara!

Great at helping me troubleshoot the problems with my Blazer. Frank is very knowledgeable and has been right every time. This Autozone has been a factor on me being able to keep my older car. I wish more businesses could be like this.

Still loving this Autozone. Went back today (and have been back many times since my original review) to find out about fixing a scratch I managed to put on my new car :(The scratch is too deep for any of the products they have, so they didn’t even try selling me anything. One of the guys tried calling someone he knows who works at an auto body place to see if he had any suggestions for stuff to use as a DIY. Always so helpful at this place.

I went their yesterday with my 9 month old and 3 year old needing a windshield wiper, headlight, and an air filter. They helped me immediately, and the super nice man working there (didn’t catch his name– had a mustache) installed all of them and even taught me how to do it myself in the future. Great prices and OUTSTANDING service. Will definitely return to this Auto Zone.

Knowledgeable staff and great free service offerings are what keep bringing me back to this AutoZone (not to mention the location). I’m grateful for their free CEL diagnostics service, and for the parts recommendations they’ve given me.

This Autozone is great. The staff is Knowledgeable and they always have the right parts, if not they can get it in a timely manner. Everytime i go there, they go above and beyond to make sure i have everything i need.

yay! FTR, maybe this will make up for the BS i dealt with, but then again. so this morning i was greeted with a dead battery, i knew it was going to happen, for the last week the car started up like a sedated grandmother lion, rruh, rruh rrrrrruuuuh. this morning it was ruuuuh click click. yay!!! happy monday jerk so i called them, hey do you do battery installations? uh, no but you can get a friend to help you. oh really mr. hawkings? its 9 am on monday whose coming to help me? well you could wait until they get home… ok rainman, zero stars if possible for you being a complete moron. thanks for nothing