Holiday Inn Express Boston-Waltham

I think the best hotel I’ve stayed in up here! Daughter at Boston University, so I come up here a few times a year-​cleaner than clean, roomy, good, friendly staff. Great price-​definitelty has become my go-​to hotel up here! Small, but clean and comfortable gym room is icing on the cake!

The hotel was fine. Fairly expensive for mediocrity. Room was nice and clean and the pillows were great. The bathroom was fairly small and water pressure sucked.

I stayed here twice for four days at a clip in the last 2 months.
The staff is great! They make the difference of why I’ll be making this my go-​to.
A nice lady named Maria works very hard in the morning to keep the kitchen going; front desk staff is warm and friendly. A guy named Cory let me check in very early after I got in from a red-​eye flight from San Diego. I couldn’t believe it. Best effort I’ve ever seen from a front-​desk staff. Clean rooms and a comfy bed.

Only reason didn’t get 5 stars is the lack of pool.
Excellent pricing (super competitive for surrounding hotels @ $ 140 for a double bed or king bed)
Very clean. Beds super soft and comfy (think Hilton and their extremely firm beds & pillows — this is opposite).
They offer a moderate gym but don’t expect a ton other than weights, ball, TV, and elliptical.
Checked in @ 4 am and the customer service both on phone and in person was kind, professional, and quick. Offered a government rate @ $ 126 for above mentioned rooms.
Continental breakfast with coffee, tea, oatmeal, all the pastries and bread you can think of, a pancake machine (seriously! And awesome!), fruit, cereal, bacon, sausage, no eggs. The nicest breakfast room manager EVER was handling the breakfast area and made sure we had enough to eat for our family of four (including two small toddlers) even after the kitchen closed.
Hot water, very clean rooms, good breakfast, nice people. Affordable! Bookmarking this for our next stay.

We stayed here for several days. It was fairly expensive for the quality provided, but it was the best of our options with so many people in town this time of year.
First, the really bright point: their housecleaning is AMAZING. They attend to every conceivable detail, right down to arranging your toothpaste on a little towel and vacuuming the top of the ottoman. We ate twice in the room, making a regrettable mess both times, and we came back each time to perfection.
That said, though, there were several annoyances with this hotel. The breakfast is pretty damned bad, although 3D-​printed pancakes are kind of cool. The pillows are too bulky and simultaneously too hard and too soft. (This goes both for the «firm» and «soft» varieties.) The elevator was so slow as to be useless, and the climate control would swing between too warm and far too cold. The bathroom is very small.
If it were, say, $ 40 cheaper per night, I’d say it was a pretty good deal.

This review for front office staff at Holiday Inn Express Waltham. Kudos to front desk Ken Taranto for sorting out an issue with a reservation that could not be resolved by central reservations. I spoke to him in the early afternoon. He said he would get it sorted out and would followup with an email to confirm in a day or two. I just got the email it was after 11pm same day. Very thankful for the followup and even though I cannot stay there this time around will definitely do so in future. I also dealt with Corey and Luke who were very helpful and professional.

Brand spanking new and lovely as always! This is a great secret for my husband and I to «get away». We live in Newton, but enjoy this hotel so much we have returned a couple times when we want s change or some time alone.
The staff is lovely, rooms clean, and the price is right!
Standard holiday inn express décor, but so quiet and peaceful, I love it!

This is a business hotel in a business park so keep your expectations in check. There is a Shell gas station a block over if you need drinks, toiletries, etc. The closet restaurant is a grill at the Best Western and Naked Fish (3 blocks away).
This is a no frills hotel.
Breakfast is included.

The room itself is ok, and the bed and pillows were actually pretty comfortable. However, I don’t think it was worth the $ 180/​night (and that was with the corporate discounted rate!). Also, since I stayed here in the winter, you could feel the cold air creeping in through the window pane. As soon as the heater turned off, you could feel a little draft of cold air. The heater was quite loud as well, so it was difficult to hear the TV while it was on. At least they had a good variety of channels on the TV, and even premium channels like HBO! Breakfast was also decent with a good variety of items, and even a automatic pancake machine. I wouldn’t choose to stay here if I had to pay out of pocket, but it’s a decent hotel for business travellers.

This is a very decent hotel that is conveniently right off the freeway. The rooms & bathroom were small, the continental breakfast was okay, there was plenty of parking and I really enjoyed the fast & free Wi-​Fi. The hours of their continental breakfast is Mon. — Fri. (6:30am — 9:30am) and Sat. — Sun. & Holidays are (6:30am — 10am).
If you’re looking for a place to eat outside of the hotel, there is the Copper House Tavern that is walking distance from the Holiday Inn, including other numerous restaurants nearby. I didn’t stay at the hotel too long, since I was sightseeing in Boston & Cooperstown; so the short time that I stayed at the Holiday Inn Express, met my needs.

Terrible. Absolutely terrible. I stay exclusively with IHG nearly 300 days out the year & this is the worst HIE I have ever lodged. 2 of my coworkers had severe cases of black mold growing in their AC ducts. When they contacted management about the situation, neither was moved to a different room & only one was attempted to be cleaned. It was so bad that we took samples & pictures and had them sent to the CDC for further testing. I’d camp under an overpass before I stay there again.

We just returned from a weekend stay for a family event.
The rooms were well chilled despite the 90 degree temps. They front desk staff were all smiles and very friendly/​helpful.
The complimentary breakfast spread was good, but low quality as I’ve come to expect. (Good means large in this case.) The hot coffee lids spilled no matter the pairing or day. The bread selection by the double toaster was good, but the hot foods like eggs and gravy were just bad.
The free fitness area was small enough that two people would feel cramped in it.
My major gripe is that I left the tab in the lock which indicates we don’t want room cleaning, but when we returned a few hours later, our tag was utterly GONE and the room had been done anyway. Nothing was taken, I’m not saying that, but disregarding the sign isn’t a good thing.
I’m otherwise quite happy this is where the relatives chose for us all to stay.

Spend a lot of time in the area this is my preferred option. Good rooms, good prices, pleasant staff. Ask for a room in the tower.
Free breakfast but better yet Starbucks at the Courtyard next door.
Usually cheapest decent option in the area.
Charley is the best receptionist ever!

For the price, this hotel was VERY GOOD. Recently renovated, so everything was new, clean, neat, and looked very nice. King size mattress was awesome. The included morning breakfast was very good too — cereals, toast, pancakes, eggs, sausage, orange juice, etc.

This place was great, clean rooms. Good location (not too far from Boston, and right off a highway). Free printing and internet access.
The only star I took off was for the other people that were staying there. This lady spent the entire day in her pajamas walking around the public area of the hotel. Also there was a guy that openly blew his nose right in the middle of the breakfast area. Fortunately I already ate.

We usually stay at the Marriott, but since prices have gone up significantly, we chose this as our next best option. Its location is very convenient and we have stayed here twice in the past two years. The first time we had a suite and this past weekend we had a regular double bed room. Lobby staff is friendly and housekeeping does a good job with cleaning the place. Another plus is complimentary wifi and breakfast as well.

Great location for this area. Free breakfast is awesome. I love the fresh pancake machine. Press abutting and it makes 2 fresh pancakes

Great service, and very good selection at the breakfast bar. It’s very new and clean. Some of the rooms on the 6^th floor are oddly-​shaped, like sleeping in an attic. –1 star for lots of highway noise on the even-​numbered room. Ask for an odd-​numbered room on the 5^th floor.

Relativ einfach ausgestattes Hotel, dass aber alles bietet, was man benötigt. Und sauber ist es auch. Sehr positiv anzumerken ist, dass man sich ganztägig kostenlos Kaffee und Tee nehmen darf. Das Frühstück ist ziemlich einfach, aber gegen Hunger hilft es.

The most simple kind of hotel I’ve ever been. Very big room, no kind of service. A typical wor and sleep place.
At least it is clean.
I hate paper cups and plastic knifes for brekfast (am I a snob?)