Patel Brothers

I come here all the time with my husband. They’re much better than India market (down the street). The prices are good, selection is good, service is fast. I’m indian, so I get all my spices, flours, indian vegetables here. The dairy is expensive, so I go elsewhere. Sometimes on Sundays the vegetables are over picked and the selection is crap.

prices are good but customer service is very poor. The employees need to learn how to be nice to their customers and smile. It’s very elementary but a lot of these indian grocery stores lack the customer service element. I have seen it before time and time again. The owner is also lacking skills like this. He always seems disgruntled. But the prices are good. They all need to take a course in customer relations. The employees aren’t people who are from the united states. They come from india and live here in the united states, so they carry that cold mentality even when they come here. They’re lucky i’m giving them 3 stars

If you want to shop all kind of Groceries with fresh produce then go to Patel Brothers… especially this is heaven for Indian people… Great customer service and Great owner managed store. We are lucky to have Patel Brothers in our area.
I was reading other reviews and wanted to say something about below review by Thawdar K… what nonsense he is talking about in his review… do you think they fool people by scaling wrong??? You are acting like a child. grow up man !!! no one can do such big mistake who is running business since decades in USA… You are just mad because you goof up something and you just wanted to have your money back somehow… this is wrong… I encourage you do that in American Grocery store… Be genuine and not childish.

I wish I could give zero star. Be careful, they will charge you over weight for vegetables, especially gongura leaves, pre-​weight it before you go to cashier, they charge mine over two pound. Owner guy is very rude, if you complain about their mistake. Even though they found out their doing wrong they will never admit and kept saying they will not give your money back. CHEATER !!! I saw that owner guy praying Indian God with perfume smoke sticks and other stuffs before opening the store, What? he’s praying unfair money from customers!!! CHEATER !!! Hey owner you Watch out!!! your God know everything, you will pay them back what you take!!!

Under new management, the store is clean now, is more Spanish products, they even sell some of Asian stuff there too, they sell phone card, you can buy either phone card or buy the computer for your convenience… And many more, come and check it out for your sell

Awesome prices! One stop shopping for spices.

Our first time shopping groceries at this store and it stinks. I found dead insect in idly rawa. Sooji and idli rawa has tiny mud particles. It sucks that such a huge grocery chain is selling under quality goods.

This is one of my weekly grocery stops. They have a great selection of both produce and Indian packaged foods, typically for the best prices around. But you should be warned about the «hidden costs» of shopping here:
Once you get home with your bags full of fresh oranges, jicama, bell pepper, and whatever, you’ll cut into one of them to find it’s rotten and black inside. In fact, this happens to me almost every week. (See the photo below.) You’ll want to exchange it for an edible one, but you’re out of luck: produce is BUYER BEWARE at Patel’s. So you’ll have to factor in the cost of rotten produce from those hard-​to-​believe prices. And I can guarantee that there will be some.
Nevertheless, I continue to shop there and enjoy it. It’s a bustling and rough place — a lot like shopping in a local market overseas — which is a lot more interesting than your standard, sterile American supermarket.

Wide variety of Indian grocery items available. But they also have items with manufactured date deliberately erased off, specially on snack items, noodles.

So let me begin by saying Mr. Patel is awesome. He is always there to assist and make sure you get whatever you are looking for. Now you wonder why 2 stars — Their customer service sucks. The leader of suckiest service pack Miss AMITA is a joke! I asked her about some item and her response «its in the aisle» wow! I didn’t know that. I paced back and forth the suggested aisle unable to find the item. I asked her again (stupid me) and yet again she doesn’t even bother walking with me to the section to guide me. Finally, I was able to find the product I was looking for. Point being I will find the product after 10 minutes however if you know a customer is looking for something and you can find it in 30 secs then why not help? If you see AMITA next time — do tell her to learn to help people since she is so ugly the only thing in her favor would be her helpful nature (just looking out for her) at this point she has nothing in her favor. I dont care how good the product and price is — if the service sucks its a dead duck for me.
Mr. Patel if you happen to read this please do convey my beautiful and heartfelt thoughts to her.
All those who will read this do stop by ask AMITA for help and lets see if this review has any impact!

Great selection. You have to check the expiry dates etc but for the most part this place is better than nearby competitors. Prices are very reasonable. Parking can be tight during day time (they have 4 – 5 spots in the back) but after 6 there is plenty free parking around.

Great place for Indian groceries and produce! Good customer service. Very eager to help when u cannot find something.

Reasonable prices for some items but rude service. They get upset if you total is small. Check the expiry date

The prices and selection here are awesome.
Down the street (at the competition), when I merely asked about a product that I had previously bought there, they looked at me with an attitude. Really? Sorry, just trying to eat/​make you some money, but yeah, never mind.
Patels has everything we need to stock our Indian groceries and never had an attitude there.

Whenever I need vegetables, milk or Indian groceries, I shop at Patel. Although the place can get really hectic at times and they do not always have the freshest produce, going on a «good day» can save you a lot of money.
My only complaint is that I saw a staff member organizing samosas in a container while squatting on the floor. The fact that I purchased some earlier made me quite disgusted and I’ve never eaten anything «fresh» from them again.

Great inventory — TONS of spices, bulk grains etc. Anytime i need spices, rice, basic produce, or nuts — this is my first stop. It helps that it is right around the corner from where I live.
Service has been hit or miss, usually on the lackluster side — but for some reason this doesnt bother me much, I just chalk it up to language barriers in many of the cases. It is indeed kinda cramped as others have noted, and a bit dimly lit. But their bargains make up for it in my mind. And they have fresh samosas for 60 cents each, and other delicious homemade treats. Naan is a bargain and I wont buy it anywhere else now. They also sell vita coco by the crate, which is really nice!
Downsides: As I already stated, staff can seem a bit unapproachable and unfriendly at times but I honestly do not feel they are rude, just very busy and perhaps uncomfortable with the english language (keep in mind this is NOT every staff member here). Also it can get CRAZY busy late at night and on weekends. I went once on a saturday and high-​tailed it out of there because I was getting rammed with a shopping cart every five feet. They also accept credit cards and debit cards but can give you a bit of an attitude at times if its busy or if your making a smaller purchase. I always go in with cash to make it easier.
All and all though, I do love this place.

So here’s the deal; if you eat, drink, sleep Indian food or are Indian, you will LOVE this place.
Unlike other Indian stores, this one is clean and extremely well organized. They actually turnover their stock really quick and there is never any question of food products beyond expiration (Yes, it happens at all other Indian Stores, make sure to check). I like their prices, food choices, cheap/​fresh veggies and they also carry many vegetables common to the Indian sub continent. And in the corner frozen section near the registers, they have fish from India, «Bangda or Paplet» anyone? They have both fillet and whole fish.
Mr. Patel and his wife are extremely friendly, courteous and accomodating. On some occasions, I have had to take things back and Mr. Patel has taken them back or exchanged them for new one’s no questions asked (unheard of at other Indian Stores). The other staff is friendly and helpful too, some are rough on the edges or seem brash, its not because they mean to be that way, its probably due to their lack of English skills or the cultural difference.
Go on a weekend at your own risk, there will be hordes of Desis, all getting their weekly groceries and you will be fighting for space, I personally prefer a weeknight.

I’ve been in a few Indian markets but I am appalled with the service in this one. I watched the cashier rudely argue with my friend on her choice of payment when my friend offered up her credit card to pay.
I’m okay with a «do you have cash?» question for a reasonably low charge at a small business. But this place accepts CC and is a chain grocery store… and it’s not the question so much but the RUDE part.
The prices and selection here aren’t much better than other Indian markets but the attitude is crap.

Between the two Patel Bros. markets, I still prefer the one in Shrewsbury. This location feels more congested, though the goods are mostly similar. There seems to be slightly more selection in Shrewsbury… except that here, they offer samosas ($.60), items that looked like a pakora of some kind, and similar snacks at low prices where Shrewsbury does not. This location is also much more packed, with the store ²⁄₃ the width and length of the other location. There are 4 aisles here as opposed to 5 at the other store, but the aisles are much tighter. Lighting is also dimmer, which adds to the illusion. However, overall, it is still a very good Indian market in terms of overall quality, selection, and dangerous impulse buys.
Either way, at Patel Bros., they are good for finding certain items for me. Chinese eggplant here is consistently better than I’ve seen at the Asian markets, generally. Cilantro is MUCH better in quality here and generally $.50 a bunch. Yogurt, curry leaves, and spices make up my other staples while I occasionally try a guilty pleasure of a snack every so often. Parking here is a little more annoying, needing to use the municipal lot each time, but it’s only a quarter for me each visit. Lines at the end tend to be more of a CF than Shrewsbury, due to the lack of linearity between the checkout and aisles.

I got anxious while shopping at Patel Brothers. I thought the cops were going to bust in and arrest me. Why? You ask. The prices were so low I felt like I was doing something unlawful.
The place is small and there are shopping buggy jams for sure but the bargains make it worth it. 2.99 for 4 naan at Trader Joe’s? No more! PB sells naan 10 for 2.99. $ 1.99 for a bunch of cilantro at Stop and Shop? Uh, uh, not when you can get one bunch for $ 0.50 at Patel Bros. Alphonso mango ice cream I read about in some magazine’s food issue? Check! (skip it, Christina’s is just as good if not better). Canned alphonso mangoes for homemade mango lassi? Check! I paid for a finger of turmeric root that I was shorted (by the time I got to the car it had disappeared) but everything else was so affordable I kind of let it slide. The customer service was lackluster so PB loses a star, but for ethnic cuisine on the cheap, Patel Bros is worth a look see.