TJ Maxx

Fantastic experience. They took a return i didnt even expect them to! Very friendly and generous.

The worst customer service at a TJ MAXX.
TJ MAXX is one of my fav stores and i’ve never had a problem with them til tonight. I had a return with 2 decorative pillows i bought there that were defect. But I lost my recept for them, bc i didn’t intend on having them break 2 months later. zipper broke. i told TONY INES (assistant manager) i bought it for 16.99 a piece, a standard price at their store and for most of the pillows that are still there. He looked so annoyed with yet another return in his day, and told me there’s NOTHING he can do bc i don’t have my receipts. I didn’t want $ back, just wanted store credit so i can exchange them for new ones. he didn’t try to work with me or sympathize that i spent $ 34 for nothing, and just kept on telling me he can’t do anything. So i got mad and asked what he would do if he was in my position. he replied «i dont know». are you the manager or not? are you kidding me? Then i asked what his first name was, bc his name tag said «T. Ines.» He didn’t want to tell me, said he didn’t need to tell me his first name. This visit was as difficult as you can imagine.
Apparently his name is TONY, incredibly rude and unwilling to help. maybe retail isn’t the career path for you then?! A few other associates of the store came up to me after witnessing what happened and told me no one that works there likes him, he’s not a nice manager at all. Pretty sad. TJMAXX you should reexamine who you’re haivng to represent you and ruining your image.
–5 stars.

Poor selection compared to other TJ Maxx I have shopped at. Older building. Just not impressed.

I don’t usually write reviews for retail but this place warrants a good one. The remodel looks great the flow is easy and the selection is good. Prices are ridiculous I got an amazing leather Kenneth Cole satchel briefcase for $ 40 (compared to all others at the mall for up to $ 1200!) Staffs friendly and I always walk out feeling like I got a good deal for nice stuff. Its like a cheaper target

I promised my niece I would get her a toy (it was actually a bribe) and my mom said I should check out TJ Maxx for some good deals; I didn’t even know TJ Maxx sold toys. We went to the store, my niece smiling, knowing that soon she’ll have a new toy in her hands. Went to the toys department, and right away she found three things she wanted. I told her to pick only one, and of course, she wanted the most expensive toy there. We settled for a Lalaloopsy doll that was only $ 14.99, which according to my sister, is a good deal. There were many other things in the toy department ranging up baby toys and older kids toys. Now, I know where to shop if I ever need to buy toys again.
While I was there, I looked through the women’s clearance rack and found two Boston Bruins shirts for $ 10.00 each. I don’t really follow hockey but I’m sure I’ll wear the shirts once or twice during hockey season.

I always leave with something when I come to this TJMaxx location!
Pretty good jewelry selection most of the time. They have had a lot of pieces I haven’t seen at any other locations.
Decent shoe selection. Clothes is not too bad. I usually come to this location for my gym clothes.
Location is on a main road. convenient to get to 95/​Route 2.

I will NEVER give tjmaxx less than three stars but this is one of the weaker ones in the bunch. That said, there are gems to be found but they are few and far between. They are not a «runway» store so if you return any purple tags it takes forever. Best part of this store when there are massive markdowns and it is like a flea market… Amahzing.

Not the greatest selection compared to other TJ Maxx stores I’ve been to. Very rarely do I find shoes that I actually want to buy from here, or even clothing. I think the pickings definitely cater to the older women’s crowd, especially in those of the North Waltham area.

The location suck’s there’s nothing around this store to come out to this one.

Props to my local TJMaxx. It’s not the best looking store in the world, but there’s a few diamonds waiting to be plucked out from the endless racks.
The Good: The mens selection is more than adequate at this location. The winner was the rack with the Tommy Hilfiger sweaters, found one for under $ 40 that’s still on the Macy’s website for $ 80.
The housewares/​food section was crammed with lots of goodies, and its a real treat to find Mighty Leaf tea and Ghirardelli chocolates for a bargain.
The Bad: The lines, of course! Not being able to find something you love in the next size up/​down. Basically, the same things at every TJMaxx.

I only go here because it’s so close to work, and convenient to go during my lunch break so I don’t have to drag along my kids otherwise. The store seems always disheveled and dirty. Not much of a selection in kids’ clothes. I get especially pissed seeing them trying to sell damaged clothing with tears and stretch marks (knitwear on hangers!)…I cannot stand the checkout clerks; they pretend like you’re not even there, they just chat amongst themselves. Selection is mediocre and I would recommend any other store, like Bedford or Sudbury…

I was surprised how low the ratings are for this TJ Maxx location. It’s pretty average… but not terrible! I stop in sometimes as it is close to work.

great selection in my opinion– they have kensie and pretty housewares… but TERRIBLE CUSTOMER SERVICE. honestly, these people are RUDE. so they get one star. it’s a shame!

The only reason why this TJ Maxx is getting above a two is because of their clearance section. I am an avid clearance rack shopper and I found some amazing finds in the range of $ 7-​$ 20 and to the tune of brands like Michael Kors, Kenzie, lancome, Smashbox, CHI, etc; If it was not for the clearance sections, I would give this location a 2. Like everyone else said… it is seriously lacking. There were some cute bags and makeup but everything else… BLAH BLAH BLAH. Go the extra miles to the one in Natick…

I am usually a big fan of TJ’s, but this one is lacking. It just has pretty much nothing. Almost no Bed and Bath Department to speak of. Very disappointed by the lack of selection of bedding stuff. Makes me want to say I wish I was in Michigan because the TJ on Carpenter Rd in Ypsi-​Arbor usually has so much more stuff.

Pretty good clearance selection — makes my heart beat about 40% faster when I see tons of little red price tags. Today I got a $ 40 diaper bag for only $ 7, and nearly wet my pants with excitement. My coworker was a little embarrassed.
Shit, I have become my mother.

Do you remember this jingle!!!
Since then, they have changed the jingle to «You Should Go…» But I think it should be changed to «You should know…»
You should know…
— I get headache as soon as I walk in your store.
— That your prices aren’t all that great.
— That your store is always messy — talk about a clusterF**K!
— Your layout sucks!
— Your clothes are just mediocre and way overpriced. I’d rather just go to the mall and shop in organized clothing that not only fit my budget, but will last a whole lot longer.
— You do occasionally have a good deal on something (i.e. Christmas cards)
— If you would just tidy up a bit, I wouldn’t have such a problem with you. Just like a person, a store needs to maintain it’s hygiene.
— That you don’t have much of a selection.
— If it wasn’t for the $ 50 giftcard I had won from a raffle, I wouldn’t think twice about stepping foot in your store.
You should know… not you should go…

This is the one of the only cheap clothing store in the giant clusterfucky Waltham office park area. As such, especially on payday, all the cheap women in said office park converge on this location to get their past-​season shoes. God knows I do.
They organize the handbags here by color. They upgraded the checkout counters so they’re at German-​level speed and efficiency, so you really can just pop in and out over your lunchbreak with a few minutes left over to actually, you know, eat lunch.

I grew up five minutes from here.
I wouldn’t waste my coffee break on this TJ Maxx.
The best thing you will find here is Will Smith…
It is more geared towards the projects across the street.
This location is a short ride from the last Waltham/​Trapelo Road/​exit of 128N… so if you can just make it a few more exits to Bedford, you will find much better shopping at the Marshalls on the main street there.
I don’t see why anyone would come here… unless they live in Waltham and have no car.