I have ordered and paid for 12 bats from Mr. Dill. He has charged me $ 850 and some cents which was fine, but I have only received 6 bats thus far and 1 of the bats were defected. I have gone through the process of showing Mr. Dill a photo of the bat and he said he would replace it. It was been close to 4 months and he has not returned any of my phone messages or emails. He has cut me short a little less than $ 500, and he still needs to send me the bats. I have already requested a refund a month ago and the BBB complaint I filed stated that his company went out of business. The least Mr. Dill could do is return my phone call or email to inform me and that I should receive my refund on 7 bats. He has not done so thus far and I have been calling him every other 48 hours and sent emails to him, executive team, and customer service. He and his company have not contacted thus far. I will never recommend this company to anyone ever. Ward Dill is a con man. Not only with my company, but wxih other companies as well.