Universal Dental Center

After searching for a dentist I set an appointment but my mouth was in so much pain I called to see if I could come today and they gladly told me to come right on in. I was greeted by the lovey women at the desk. They ended up doing a Root Canal Immediately I didn’t feel a thing. Laughing gas and being numbed up really good made my experience even more wonderful. TV’s in the room, and the staff gave me a blanket because she noticed that I was a little cold. The staff here are really professional and compassionate. The dentist is also just as friendly, approachable, and compassionate. Throughout the entire process he continued to ask me how I was doing and if I felt any pain. Today was my first time ever going there I have already recommended my mom and a few others to pay them a visit.
Top notch staff, equipment, techniques!

I had a filling fall out. I do not have dental insurance, so cost was a concern. I, however, knew I needed to get it fixed. I had went to another practice where I was told that I need a root canal and crown, totaling about $ 2,500. I can not afford that! I was devastated and confused! I had a freaking filling fall out and had no pain! I made an appointment with Universal Dental on a referral from a co-​worker. I could not be happier with my experience! The staff was all very kind. My appointment was at 2:30, I got called back at about 2:25. Dr. Goodman filled my cavity without mention of a root canal or crown. My appointment was fast and painless. My bill totaled about $ 260 for an exam, bite wing x-​rays, and the filling. I can’t say enough good things. I am very happy and will be returning!

I have always had very good experiences with the hygienists and dentists, which is why I keep going back. What frustrates me is the amount of time you frequently have to wait when you arrive for your appointment. I waited for over an hour with my 4-​year-​old today. I was told the wrong time for his appointment to begin with, and then we were still not in the cleaning chair until well past his actual scheduled time. That is ridiculous. And if you have to reschedule your appointment (as I have in the past, due to illness) just know that you will not be able to get back in for 6 more months. I think the «guts» are good in this practice, but they are not able to handle their volume of patients.

Extremely unhappy with my visit and services rendered, almost feel taken advantage of.
Would not recommend.
Upon my arrival at 7PM for my cleaning (Yay they have late appointments or so I thought) I was rudely ignored by the front desk receptionist. I signed in and took a seat. I see her look at my name and walk away like it was the biggest burden of her day. I walked up and handed her my ID and insurance card. She looked at me and told me they didn’t have my appointment on file and blankly stared at me in silence. I told and showed her the confirmation text I received from the office days earlier. She huffed and puffed. Minutes later she demanded my cards and handed me the new patient forms. In an empty waiting room, I waited a good half hour before being called in after filling them out.
I was awkwardly greeted by the dental assistant. She was the best part of this entire experience; she genuinely tried to make me feel appreciated and comfortable. She called my insurance to make sure they would cover x-​rays and took them nearly painlessly.
Then the dentist came in to see me. I thought to myself that it was odd I was speaking to the dentist before they cleaned my teeth, but hey maybe that’s how they do things around here. The dentist that greeted me was not the doctor I made an appointment with. The dismissive man came to see me and asked what he could do for me. I said I was here for a cleaning and he looked at me and seemed/​sounded surprised and proceeded to poke around my mouth. Very odd. He said everything looked good and the receptionist would schedule me for a cleaning.
WHAT?! This is my cleaning appointment, what in the world is going on? Confused, I made my way to the front desk. The still rude receptionist told me that office makes you meet with the dentist first then, under the doctors permission, will schedule you for a cleaning. Why wasn’t this information disclosed when I was setting up my appointment? She then proceeded to tell me she couldn’t get me in for a cleaning until late July & they only do cleanings in the mornings, not during the late hours the tout.
I walked out & will be changing dentists immediately. I was treated rudely form the second I walked in to the second I walked out.
Would not recommend.

Been coming here for years. Love the staff and the doctor. My only complaint would be when you show up for your appointment even on time or a little before you have to wait ½ before you are ever called back. Even for a cleaning. That seems crazy. I worked in medical offices for the last 15 years and it just seems like bad planning to wait until the patient arrives to verify coverage and update info. It would make more sense to ask the patients to come in 15 minutes early if their info changed ((tell them this when you confirm the day before) and verify the insurance the day before.
Other than that this place rocks and I swear the doctor has a golden touch when doing fillings. You can barely feel the shots at all.