Buffalo Wild Wings

Worst service in Ohio. 20 min in, still waiting on chips and salsa. I don’t think the salad and wings will ever make it to the table.
Update: 40 min, we still can’t get the wait staff to bring the fucking chips and salsa.
Update: We left. They are retarded.
Update: Called the manager, we now understand. He too is retarded.
I don’t use the term lightly.

I went to BW3 with my family (25 people) and we were seated pretty quickly, which was cool. Then it went down hill from there. One waitress came out and tried to the best of her ability to take orders from all those people while the manager just stood there and watched her sink. After about a half hour of order taking the drinks started coming out, from ONE SERVER while 5 or 6 other employees and the useless manager stood around and watched. Stood and watched!!! The same thing with the apps and food. SHAMEFUL, USELESS MANAGER. WAY TO RALLY YOUR TROOPS. You suck BW3

We stood at the front waiting to be seated for about 15 minutes. It wasn’t busy at all. All the waitress’ were sitting at a back table. Not one took the moment to look over and see if someone was there. The girl that did come up had no idea what she was doing! You want to run a business get people who want to work! Then we we were seated you heard a waitress ask another waitress do you want that because I don’t feel like it. Really? You don’t feel like it?! So we got up and left. I’m sorry I am not trying to go to a business where I spend my money and the workers do not even want to do their job! I most definitely do not recommend this place to anyone and trust and believe I will be spreading the word!

Normally a fan of Buffalo Wild Wings… But this place is terrible. From the service to the food, the worst Buffalo Wild Wings I’ve ever been too.

I have the patience of Job but this place has no customer service or accountable servers with integrity (I say this because this is my third time patronizing this location with the same diasatisfying results in the end)!!! How does it take 45 minutes for a sampler and six wings to come out to a table on a Tuesday night an hour and a half before closing with zero crowd!!! Our waitress appeared to be the only one working (even though she had a slight attitude) while the manager was just standing by watching the high school employees gossip and watching our waitress work!!! I could have sympathized with the fact that she forgot to put in our order if she would have owned up to it!!! The waitress wanted to blame the kitchen instead of taking accountability for her mess up which has made the whole establishment look terribly unorganized in my eyes. I know she forgot to put in the order because she came back to our table (30 minutes after she took our order) trying to blame the kitchen for the delay while strategicly trying to get us to repeat our order in conversation! I will never patronize this location again and I will be making sure that EVERY community and athletic group that I am involved in will not patronize this location!!! I am greatly disappointed that this location does not live up to the BW3 level of quality as other locations! I can’t wait for my next businesses trip to Atlanta so I can stop by their BW3’s and enjoy great wings, a beer, and quality customer service! Go CAVS!!!

They suck I had a party of 35 people an they wouldn’t accommodate me. Poor management is what they do. It’s not there money so they don’t care bad customer service. I will take my 1000 $ elsewhere. You suck. All I wanted was one table for 35 people an mike said no. Mike your job is based on the money you make. F u

I’ve visited B-​dubs all over the country. I continue to come back for the draft beer selection and reliable food favorites. My visit today wasn’t associated with a game I wanted to watch, but rather an offer for Veterans Day, which I appreciated. The overall environment was fine, nothing special. Our service however, was a bit lackluster. We had to flag down the bartender to order food or drinks. She didn’t promote anything and barely spoke to us– just not the outgoing personality you expect from a bartender. And to top it off, my Veterans Day meal wasn’t even annotated on the bill.

Horrible service. Took 10 mins to even get a host to acknowledge our family. The once seated the service was very slow. What made it worse was after a mistake was made on one food order it took over 20 mins and it still wasn’t corrected. My entire family ate their dinner and I still didn’t have mine. We eventually decided to leave without getting the meal, without any discount or apology. Had to even request to have the side I didn’t eat removed from the bill
On a positive side — they do have game stations for the kids which really kept them entertained.
That said we won’t be back

Food was good and so was the service. Will be sure to return.

So I am a regular Bdubs customer. As an NCAA coach, I like my wings and sports. I was recently hired at a nearby NCAA college and on my second day here I decided to go to Bdubs. So a few things to point out…
1. The bartender was very friendly. He as a male bartender. I don’t remember his name.
2. The baseball wild card game was on. I asked if they can turn down the music and put on the sound of the game. They did it. And then the bartender started talking sports with us. He knew his stuff. That was excellent.
3. Food was warm and good. Beer was good. No complaints there!
So went to another Bdubs in the area and didn’t like that one as much so I will be coming here as my first choice for Bdubs.

What can I say? You all know the concept. In this case there does seem to be a degradation in waitresses. I had the luck to be brought to my table by a lady who clearly wanted to be somewhere else. She deserved every penny of the top I specifically did not give her. Luckily my server made it up with sincere interest in my well being. She supported me with a great description of the many IPA beers on the menu (my favorite). I chose the rebel IPA, great choose.
Boneless chicken wings were as expected. Wooden chairs do test the muscles of your lower body. Maybe next time get a booth.
So, are you staying at the Marriott closely? Just walk 200 yards and take your lunch or dinner at this Buffalo Wild Wings. No surprises, decent food for a good price .
Oh yeah, I take this bww over the Mexican place next door and the fake Italian restaurant down the street

This place is decent. I like the boneless wings, buffalo ranch chicken sandwich, and the chicken Caesar salad specifically.
The cheese curds are good but just a bit on the saltier side (which I like to be honest). I have been here at this location for lunch several times and really don’t have much to complain about.
Service is acceptable, it isn’t going to blow you away but they do a decent job. Like any restaurant you are kind of at the mercy of who the server is, some are better than others.
Overall, prices are reasonable and I come here on a fairly regular basis.

If I could give it 0 stars I would. Waiting so long for our food here. It seems complicated orders are parties of 3 or more people. Horrible service. About an hour wait. Why did we stay? There was nothing else open nearby and we were tired.

It doesn’t matter when you come (I’ve been at all times) or if a game is on or not (I’ve seen every sport here) the service is awful. Management and ownership should be ashamed of the service they are putting out. Every server bar or table had other issues, lots of attitude and seam to want to be anywhere else other than serving you. I’ve never written a review like this and I am a hospitality GM but this place needs a complete house cleaning and attitude check. If this wasn’t right by work and conscientious to catch the beginning of games I would never come here again. But if by chance you know an employee rest assured you will be taken care of but your the only ones. In short drive somewhere else!

So glad that this location decided to start showing UFC pay-​per-​view then suddenly stop featuring it with no notice. Standing at the Warrensville BW3 entrance, confronted with adverse conditions of their inconsistent policies, I told the manager I was scratching them off my list and went up to the BW3 on Mayfield and was so happy there: UFC, friendly staff, good beers on tap. Thanks for unintentionally directing me to a much better-​run BW3!

It was a bit crowded but not enough to take 5 minutes to even be acknowledged. Got a table for us. WINGS were amazing. Service was friendly but SLOW and/​or didn’t really see us. It was very hectic, so maybe they’re understaffed. Wasn’t a fan of their appetizer platter. Everything turned soggy pretty quickly. Wings appetizer re the way to go. Very loud but nice large TVs inside.

Today, I stopped in to BW-​3 with an old friend. I ordered the fish tacos yet again and they were yummy yet again. The service was fast and friendly, which is perfect for lunch during work hours. The fish tacos were hot, tasty, and they included a side of tortilla chips and salsa. My friend ordered the sliders, which he appeared to really like, but he did not eat his french fries.
This place is good and I would visit again.

Slow service, especially on game day. We’ve waited an hour for our food… granted it was during a World Cup game, but they should be prepared for this sort of thing.
Apparently the kitchen was backed up. If you have the capacity for hundreds of people to be seated, you should be ready to serve that many people.
My black bean burger came out overcooked and hard.
We waited another 20 min for our check, delaying my friend from getting back to work.
I will only come back if friends are here for a game, and even if so, I will suggest going elsewhere.
**Edit: Called and got a $ 25 food credit for the year. That was nice of the manager — but still — unless something really changes, then I wouldn’t suggest coming here.

Very dissapointed. Thinking that this restaurant would be of the quality of the rest of the chain, I was extremely let down.
I don’t know what the worst part of my dining experience was; the terrible service or obviously dirty setting.
Service was terribly slow. It took at least 20 minutes to even get our orders taken. While our sub-​par appetizer came relatively quickly, our simple salads took FOREVER. To make the situation worse, the place was no where near filled and there were employees simply standing around and talking. There was no sense of urgency as evident by our 45 minute wait for salads. Our in and out dinner turned into an hour and twenty minute long waiting game once the check finally came.
The biggest reason I will never come back is the filth of the atmosphere. Multiple tables were dirty and the floors were absolutely disgusting. You could not turn your head without seeing wrappers or discarded food on the ground.
DO NOT COME HERE. There are plenty of other restaurants in the area MUCH more fit for simple laid back dining than this one.

Been to this location several times. Always a fan of the boneless wings lunch specials, especially with the chips instead of fries. I’ve gotten burgers here before too but that was disappointing.
That said the service leaves a lot to be desired. There will be a 2 – 1 ratio of staff to customers and it will still be slow getting food/​drinks.
Food gets 3 stars, service gets 1.