Courtyard Providence Warwick

Professional welcoming courteous staff in the middle of the night. The rooms were very clean and nice. The beds were sooooo comfortable. I had a kingsize bed and the small round couches with soft pillows were very comfortable to chill on have a snack and watch a nice program on television. Nice little Bistro downstairs and little convenience store by the front desk if you need a quick snack and or beverage. Slept wonderfully and peacefully throughout the night. Nice seating area and place to use the internet in the front lobby while waiting for the other members of my travelling group.

As of January 2015, this Courtyard has the latest Courtyard décor, which is extremely sleek and modern looking.
Pros:
+Shuttle– free shuttle to the PVD and within 5 miles of the hotel, which provides access to a nice selection of restaurants
+Shuttle hours– Actually runs as advertised from 5 am — 12 am
+Staff– friendly and helpful
+Wifi– free and decent signal
+ Small exercise room with working equipment
Cons:
— Location– if you don’t have a rental car, your choices are somewhat limited within walking distance to restaurants without taking the shuttle. You are limited to Doherty’s Ale House, Dunkin Dounts, or a gas station.
Overall a good hotel if you are doing business in the area or needing to catch a flight out of PVD early in the morning.

The hotel is tucked behind Doherty’s Ale House. There’s plenty of parking and the property is well kept.
The Starbucks/​bistro area is a nice place for a quick small bite and great to grab breakfast on the go.
Customer service was pretty good, but I minus 1 star because the front desk didn’t tell me all the things that’s came with my booking. My company booked it for me so I didn’t know what was booked. The 1^st week the gal gave me my keys and that was it. I left out of town later that weekend and check back in for the 2^nd week. This time the nice older lady gave me the keys, told me about all the services they provide (gym, swimming pool, bistro hours and etc) and told me my rates came with breakfast. She told me I could choose anything off the menu for free!
When I asked her about my same booking the week before, she confirmed my booking included breakfast too!!! I was paying for my coffee and breakfast there everyday!!! I know I could talk to the manager and get a reimbursement for what I spent at the bistro, but I didn’t feel like making a big stink especially when I’m tired after work. The management does seem nice there and they did include a personal letter on my room with whom I can contact with any issues. But like I said, too tired to make a stink. I just wanted to go to the room and sleep right after work.
Overall, rooms were big and clean. I was comfortable for the 2 weeks there. I had stayed at the Marriott Downtown Providence for 2 weeks the month prior and I like this Courtyard better. The price is cheaper here too!

I love the staff here. I stay at a lot of Marriott’s and not to many Courtyard but this place is tops. Rooms, spacious, staff friendly, shuttle to the airport, the park and fly program, the Starbucks coffee (although didn’t taste right this morning and was disappointing) to the way they recover from the multitude of snow storms is all to be celebrated.

Really like the room décor here! Its not the generic Red/​Cream. They had a Light Gray/​Yellow theme. I liked that it was difference and had a very clean feel to it.
Room was average, the TV always turned onto static, but that not an issue. Friendly staff at Bistro. Front desk had signs warning you about theft in cars. Our car also got scratched up real bad in the lot by another car so park away from other people (life lesson I guess)

I think this has to be one of the nicest courtyards I have stayed in. The staff was very sweet and helpful. They always greeted my mother and I when we walked in. The area is also very clean and well put together. There’s a section for lounging and even a computer area if you need to research or print something.
I spent a lot of time in the pool and jacuzzi. It was very clean and for the most part empty as well. We had the entire area to ourselves and they stay open late until 11pm. My only problem here was the state of that breakfast. I would recommend not ordering breakfast at the Starbucks because it’s pricey and not good at all. I ordered overeasy eggs, when I received it the egg yolk was raw and the egg whites weren’t cooked. That is one of my biggest pet peeves when it comes to eggs being done right. I really do suggest going to a diner somewhere in the area.

The courtyard chain is a clean comfortable StAy suited to the business travellers. Good fitness center and whirlpool. The proximity to the airport make for a quick trip in the am.

Overall nice hotel. Clean, nice service. Unfortunately, my watch was stolen from the room. Given the fact no one was in our room except for housekeeping, you do the math. We left the room for two hours in the morning to get breakfast and when we returned the watch was gone. The worst part about the entire situation is that management refuses to believe that their staff could be slightly dishonest. I would highly recommend leaving all valuables at home if you decide to stay at this hotel. And to make things worse, Rhode Island statute states that unless you lock your valuables at the hotel safe, which is supposedly at the front desk, the hotel is not liable. Trust me, I typically consider folks who post on these websites to be complainers. Not me. Consider yourselves warned. Call if you’d like details — 617.777.6300. Patrick

LOVE my room, LOVE the service. I came to work not relax, SWEET room, super clean love the décor, relaxing and lovely up to date furniture, wall paper and drapes… Relax

Had a quick stay at this Courtyard, but Amy was particularly helpful when I checked in and the shuttle service to the airport was very convenient. I’d definitely stay there again!

Really great, clean comfy hotel. The lobby was beautiful with a very sleek, modern décor. I also loved that there was a small dining area, full bar, and a grab & go snack station. We never woke up early enough for the free breakfast and were never in the hotel to enjoy the light supper — so it was great to buy things from the snack bar when we were on the run.
All of the staff were so pleasant and friendly. One woman greeted us warmly when we arrived and answered all of our questions about the area. She even told us about the best places to visit during our short trip and how to get to Wal-​Mart.
Our room was great! It smelled nice and clean, and was quite lovely. We didn’t watch much television, but there was a very nice, new flat screen there for us. There was also a mini-​fridge and microwave, which is always a bonus. We didn’t have the problem of paper thin walls either. Even though we were fairly close to the elevator we weren’t disturbed by constant dinging, or people moving about. The shower was great too! Hot showers with decent water pressure are hard to come by in hotels, but that one was by far, the best!
They also had an area where you could print out your boarding passes for flights so you’d have all of the information you needed when you check out and head to the airport. I was very impressed with that feature.
If we ever come back to the area, we will stay at Courtyard by Marriott again. Overall it was a great experience. The only thing that was lacking somewhat was the general area, it is a little removed from everything else, but it made for a very quiet and restful stay!

Wow, impressed. Was cancelled out of a flight in the PVD airport, and last minute booked in with AAA rate.
I happened to get a King room with a whirlpool in the room — it was clean and working !
The «restaurant» that was there, in the lobby, had a great spinach, mint, feta salad with some mediocre chicken. The salad, for what it was, was freaking great.
Drank some wine at high prices and bad taste, but still, for not going anywhere and relaxing right there? That was super comfortable.
Exercise room had 2 working treadmills, some hand weights, an elliptical — all in good order. Super small «pool», didn’t bother with that.
Fantastic was the shuttle service — from and to the PVD airport. Apparently they can also take you locally to nearby mall and restaurants.
Marriott, you’re doing a good job here.

This hotel was great. This was our first visit to RI and they helped to make it enjoyable. The front desk staff was excellent. They actually had preprinted slips with directions to major areas and attractions, malls, zoo etc. When they didn’t hap one they map quested and printed directions out for us. Our room was very nice, good sized and well appointed. Thank goodness it had plenty of plugs. The lobby hang out area was really nice and had plenty of comfortable chairs. The pool and hot tub area was quite nice also. The hot tub was VERY hot. All of the staff that I encountered were friendly and seemed happy to be there. The second night I was there I asked the front desk clerk Heather if the sold milk in their store area she said they didn’t but they would probably have it at the café. I told her I wanted to try out the coffee syrup I had just bought, I had never had «coffee milk» she stopped what she was doing and said «I will just go get you some milk, you HAVE to try it!» She went to the café and brought me an ice cold cup of milk. That’s what I call service! Heather, you AND the coffee milk made my first trip to Rhode Island awesome. Thank you so very much!!!

We stayed here for 5 nights and don’t have one complaint! The staff was amazing and accommodating. We have a large family so we really enjoyed the lobby area to gather, order in dinner etc. the housekeeping team was great!

stayed here before. its a clean room nothing great nothing bad. Prices should come down some. its not that close to the airport

I continue to be a fan of the Marriott brand.
This mid-​scale offering has done everything right. When I arrived there were extra pillows, as I had asked for.
Today when I asked for a roll-​away bed for my daughter it was delivered in minutes.
The common areas have been updated and are attractive.
On the downside, the new common areas have made the dining area not as suitable for dining. The staff of four or five has been reduced to two. Not good. That cost them one star.
Beds are comfortable but not up to the level of the full service Marriott properties.
Good towels. Nice LG high definition television.
Recommend.

As a former employee of the Marriott corporation I usually pick Marriotts as my favorite place to stay. From my experience, they treat their employees extremely well and that has always stuck with me. They strive to have the best customer service and I have never been disappointed. This time wasn’t its usual five-​star rating, but still a four-​star rating.
We were greeted by a guy wearing a fleece pull-​over. If it didn’t say Marriott Courtyard on it I wouldn’t have been sure he worked there. We had booked one of their packages. We got the room, two tickets to the Rising Star Comedy Club, and breakfast for two. After we were checked in we asked if we needed to book the reservation with him for the comedy club. He told us everything would be in the room. It wasn’t, so we went back down to the front desk. This time it was a girl, she was a lot nicer and more helpful. But she also didn’t really know how the package thing worked. She definitely was professional about finding out for us and gave us the form we needed to fill out. She asked us if we wanted her to slip our breakfast tickets under the door. We said yes and thanked her. But when we came back there weren’t any tickets under our door, so the next morning we had to go back to the front desk and ask for them. She had them ready for us, but never apologized for forgetting to put them under the door. No big deal, especially because I think that she must have been working a double shift, but a simple apology would have been nice.
The breakfast was okay. Kind of greasy and they kept running out of stuff. Granted there was a large group of teenaged cheerleaders staying there, but it was kind of a bummer for us other guests.
We were checked out by another girl who was super-​friendly. She printed us directions to the spa we were going to and made small talk with us. The Marriott should be grateful for both of the front desk girls because I overheard one of them say that she was responsible for cleaning the lower level rooms the following day. I also saw both of them help clean up after the breakfast. Now that’s teamwork!
I will definitely continue to stay at Marriotts. I love their super comfy beds. I wish I could afford to buy one!