Melvin’s Tire Pros

Awesome. I only bring my car to Melvins now. Honest people, they have always fixed what was wrong with my van without adding any extra charges or lie about something else being wrong. They will also send video to show what is wrong with your car. I’ve had some bad experiences with other shops. I’m soo happy to find this place and would highly recommend them to anyone looking for a mechanic.
Seriously don’t go anywhere else. These guys are fantastic.

I brought my car in after it just died on me suddenly. Not knowing what to expect thinking the worst. The Mechanic calls and tells me after checking a few things he found that it was a blown engine fuse and and was an easy fix. I know if I had brought my car to some of the other shops that I have used I would have been raked over the coals but, the guy at Melvin’s tire pro was honest. I am so happy that I finally found an honest repair shop I would recommend them to anyone

It’s possible, perhaps even likely, that I’ve grown cynical in my old age. Ever since I posted that last review, the manager at Melvin’s has been bending over backwards to make me happy. He called me right away, sent me prizes in the mail, and has made sure that I’m a satisfied customer since. I just had my snow tires removed, and all four were bagged and returned to my car: I double checked the trunk.

I would give Melvin tire a zero if I could. The Warwick Police told me I could not prove that my I Pad was stolen from Melvin tire Pro, but I thought customers should be aware of what happened to me and the potential for items being stolen while their car is being serviced.
Last SUMMER, I brought my car to Melvin’s Tire Pro to have an oil change. Right around this time my iPAd went missing, I did not think someone at Melvin’s Tire Pro Tire had taken it. I thought I lost it.
I was very upset because the IPAD was a gift from my husband and cost 600 dollars. Yes, it was stupid to leave it in the car and not to have immediately called Melvin’s Tire Pro.
On DECEMBER 20^th, I received a call from the assistant manager, telling me he had my IPAD. He was very rude. I asked him where it was found and WHY it took so long to notify me. He told me it was in a pile of papers and didn’t know how it got there. He rudely told me to be THANKFUL because it was found.
WHEN I picked it up the owner who was also rude, and gave me another story. He told me his brother hacked into my IPAD to get my contact information.
I am very suspicious of this shop.
First, my husband’s name is on the back of the iPAD. No one needed to HACK into my IPAD. Just check the records on Melvin’s computer to find my contact information and compare it to the name on my IPAD.
Secondly, why wait 6 months to return it? If They called me after it went missing I would have been extremely grateful. My husband, knew I missed it and bought me a new one last month. The new iPAd cost $ 600 bucks.
BOTTOM LINE: I can’t prove someone stole it while serving my car However, my advise to you isdon’t trust the management. If they told me a story that made sense I would have had more respect for them and let it go. My thought is maybe one of their mechanics stole it and they were protecting him
Instead, they were rude when I asked questions and gave me a line of bull about finding it in spike of papers and hacking into my iPAD. I hope this provides some insight into the moral character of this establishment.

This place is terrible. I have been there before for oil change and tire swap and tire sensor sync no problem. Until the last time it went there for a rebalance and boy did this turn out to be a disaster. They did it sent me on my way after it cost me $ 70+. I god home found the weights from the tire in my driveway. I thought no way checked all my rims yup not one but two of them were missing. So I go back the next day and have them fix it. Send me on my way again not a problem I park my car at home go to work the next day the ride is a lil rough. I leave work and I’m driving a little and my car is shaking rapidly. So I go back again this the third time and they tell me oh one the rims had loose lugs the manager told me this like it was no big deal. I’m out raged at the fact. Luckily I work in Warwick aswell as live in Warwick. If I had to get on the highway no telling what would of happened. They didn’t no offer me a refund or a discount or free oil change nothing. So I will never go back and if you do go there be smart and double check there work.

In 25 years, I’ve done buisness with several stores in the Warwick area that deal with tire sales & auto service. Some were good and some were less than desirable. I find that Melvin Tire Pros has got it right. From the great counter staff, ASE mechanics to the free coffee, Wi-​Fi & comfortable waiting area.
They are always helpful, never try to sell you services you don’t need & when you do need service it’s always done it a efficient timely manor and at very competitive prices. I started to use them when the first opened in Warwick in 2013 and I will continue to use them.

Been here twice now and have nothing but positive things to say. Staff is attentive, courteous, and professional. On my most recent visit — which they squeezed in the middle of a crazy busy Saturday — they noticed during checkout they had not charged me for one small part of my job (taillight change). Rather than nickel and dime me, they said «don’t worry about it, this one is on us.» That’s how you keep a customer, and they have definitely kept this one. I highly recommend the joint.

I spent my day in and out of tire shops, getting the same crap from all of them, «that’s not a popular size» «we don’t have them in stock» «you will have to wait several days, until they come in». By the time I walked into Tires Pros I was disgusted and about to go online to get the same tires I saw all day cheaper with no harassment, and still have to wait several days– but tires pros showed me two sets they had in stock and when they heard they were not what I was looking for they looked for others that would suit my needs, although they did not have them in stock I did not have to wait days to get them, they sent someone to franklin mass. To pick them up for me, so I had my new tires in two hours!
I did not have them install the tires, nor did they align my vehicle, so I don’t know how the garage service is but I can tell you the customer service guy I saw was incredible. He went above and beyond to satisfy me and when I am making a purchase as large as I did with them, that’s what I expect. I was not buying just one tire, I bought 4, I spent over $ 500, I expected this kind of service from every place I visited and only received it from Tire Pros, you can bet your bottom dollar the next time I have to purchase tires I will use them again.

I called a couple of tire places for estimates. They beat the completion by about 30 bucks, so I figured I’d give it ago. I only wanted to replace two tires as the previous owner of the car had recently replaced the back two. They didn’t try to sell me 4 tires, an oil change and wheel alignment.
They simply did the service I asked for over the phone and I was in and out in less than an hour.
Bonus points for a comfortable waiting room and free wifi.
A tip for bargain hunters, there is usually a coupon for 14.95 oil change and tire rotation on the val pack coupon website.
Minus a star for the grumpy dude at the desk, I expect people to be polite to me when I give them lots of money. I didn’t hear him calling my name when the car was finished, and the sort of grumpy dude manning the front desk gave me a bit of attitude when he had to god forbid, walk over to the waiting room to find me.

Came in for an oil change a few weeks back and was very impressed. Everyone was friendly and knowledgeable, no one tried to upsell me on anything, the work was done quickly and properly, the waiting area was comfortable, and the men’s room was clean. At a car place, that last thing is incredibly unusual. I’ll definitely be coming here again. A+ service all around.

My go to place for all my 2010 Mazda 5 oil change and tire rotation needs. I normally frequent the Tire Pros near my work place in Johnston, but this place is less than 10 minutes from my apartment so it’s a quick stop on a Saturday.
Plenty of parking in the lot and coming here on a Saturday I’m taken care of promptly and quickly. At most I waited an hour for an oil change if their backed up but the nice waiting room makes for a cozy wait. Free Keurig coffee and water as well as a vending machine for refreshments. The chairs are comfy and there’s a TV with some standard and basic channels. Being a relatively new location the place is immaculate and brightly lit. My one complaint is a relatively poor WIFI service that’s usually so slow I have to stick with my 3G connection. Hopefully that can be improved.
Like I said short wait and both times I’ve been here, Steve pulled up my information and reassured me a quick wait. I’m always surprised by the lack of up selling by this establishment. $ 65 for a quick synthetic oil change is pretty fair.