Vna of Rhode Island

If anyone has an elderly person that they care about then do not use VNA of Rhode Island. It would take me about a week to write how horrible their service and communication is. Long story short my elderly Mom had a skilled nursing appointment confirmed the day before only to be told because her skill that was required was difficult she was discharged a day before her appointment. I have had the run around for 4 months with them regarding cancelled appointments and false promises. I could go on and on but my best advice do not use VNA of Rhode Island.
Just an update the VNA called and appologized admitting it was a mistake. They also offered services for an additional 2 weeks to allow us time to find another nursing service. While I am still not thrilled I feel a little better that they responded back so quickly.

Horrible service. Made 1 scheduled visit. Missed 3. Didn’t call twice just did no show. I called and said I had urgent need. No show. Had to go to the ER. Do not rely on these unprofessional people. First nurse said «I told them I’m on vacation tomorrow but they scheduled me anyway/​I’m Sorry!» She was however very good. second nurse was in driveway on cell for half hour then disorganized and useless.