first time ever that i needed to call for a residential locksmith to come out. i waited about 30 minutes for the technician to come… they charged $ 35 for the service call… and then it was another $ 120 for the tech to pick my lock, which took him like 2 seconds… overall… the tech was great but… for the price… i’m not sure, i wish the lady on the phone was just straight forward with how much it was going to cost, but in the end, the tech unlocked my door quickly and i could get in my house…