American River Taxi

Great way to get to and from Nats stadium, especially if you live in the Georgetown area! It’s a bit odd that the roundtrip ticket costs $ 2 more than 2 one-​ways, but other than that, no complaints! Friendly staff, easy enough to purchase tix online, and a great no-​stress way to get to the ball game. Great photo opps of the Lincoln and Washington Monument as well!

I was excited to take ART to the Nationals game this past weekend. Metro was experiencing delays with track work on all line and the Caps were in a playoff game occurring at the same time as the ball game.
We arrived in Georgetown and paid to park in one of the garages, arriving at 11:00 AM for the ART that we were told was to arrive at 11:30 AM. The taxi never showed. I called the number at ART twice and got no answer. ART called me back a few minutes later, leaving a voicemail telling me that the service would not be running. They said that they would allow me to use the ticket I purchased at any other time and were sending me another ticket for a future ride on their service. That’s noble but doesn’t address several important issues:
1. I went out of my way to an inconvenient location to pick up the river taxi and was left to fend for myself. No offer of alternative transportation was given.
2. The timing of the decision not to run the river taxi made me late for the game which, otherwise, I would have been on time for. The tickets to the event cost money.
3. In finding alternate transpiration on my own, I incurred additional costs that should have gone towards the $ 40 tickets I bought for the river taxi. $ 40! Now I incurred cab fare, metro fare and parking fees.
I see that ART has a good reputation on Unilocal and as this was my first time trying the service, I have no other point of comparison. I am extremely disappointed and hesitant to try using the service in the future. I would have been more satisfied if they had offered me a refund instead of additional tickets, but was not given that option.
EXTREMELY DISAPPOINTED.

Having used the river taxi to get between Georgetown and Nationals Park, I’m a big fan. The price is a bit steep, but it’s less than you’d be paying in a taxi, and the views on the ride can’t be beat. (And while the price is a bit steep, it’s nothing compared to the cost of a ride on Nina’s Dandy, or the Odyssey).
Depending on weather, it’s a leisurely 45 minutes or so (which is about the same time, or less, that it would take to get between those spots between metro/​bus, at most times of day). Also, the captain was quite friendly.
I look forward to A.R.T.‘s future expansion to Old Town and National Harbor. With capital bikeshare running in Georgetown, it makes for a lot of leisurely ways to leave the car at home.

Terrific customer service, a great product and a setting that people travel from all over the world to enjoy — what’s not to like?
We’ve now taken ART back from Nats games to Georgetown three times. It’s a terrific service — definitely the best way to travel from the park. They leave promptly after the game, and the ride down the river is refreshing on even the hottest days. As other reviewers have noted, you can just jump on and pay, cash or credit.
As the DC waterfront continues to develop over the next couple of years, ART is going to become a fixture of a vital new tourism and entertainment scene. I’m sure that as their customer base grows, the runs will be become even more frequent, making a great service even better.

Great option to get to a Nats game! The water taxi was on time and the crew was great. Make sure you get a reservation (I did it all through Twitter) if you are going on a weekend with nice weather. $ 9 ride to the Nats Stadium from the Georgetown Waterfront. You can pay on the boat with card or cash. I can’t think of a better way to travel.

Just took my first ride on American River Taxi (ART), and I definitely plan to use the service on a regular basis. For only $ 8, I was able to take the commuter run from Gangplank Marina to Georgetown Harbor. Any form of land transportation would have been more costly, less convenient, and not nearly as enjoyable as using a water taxi. Shaun Guevarra, ART’s President, is a great guy and has wonderful ideas for expanding water transport in and around DC. His knowledge of the Potomac and his desire to help get DC reacquainted with its amazing maritime resources is inspirational. Shaun also makes a great cup of coffee for morning commuters! ART is a lot of fun and exactly the type of business the District needs to help reconnect its residents to the waterfront.