Andrews Federal Credit Union DC in Washington, DC, DC

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Telefon:	+1 202-741-5100
Adresse:	1556 Alabama Avenue SE, Washington, DC, DC, 20032
Umliegende Haltestellen öffentlicher Verkehrsmittel	680 mCongress Heights 800 mSouthern Avenue 2.1 kmAnacostia Metro Station
Kategorien:	Bank & Sparkasse

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Ortszeit (Washington, DC)	12:07 Mittwoch, 25. Juni 2025

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4 Bewertungen zu Andrews Federal Credit Union DC

Keine Registrierung erforderlich

Phil R.

Rating des Ortes: 1
Montgomery Village, MD

Absolutely abysmal customer service. I’m trying to close out an account that has $ 5 in it and they want me to send a snail mail letter with copies of two forms of ID. Excuse me, are you familiar with identity theft?! I don’t send that info via snail mail or email. I opened this account solely so I could access a highly-rated credit card that they offered. What a mistake. I could certainly forgo the $ 5 in the account but I don’t want to have any bank account open that I know I will never use.

Mrs. H.

Rating des Ortes: 1
Washington, DC

Poor customer service. I’ve never once been to a «bank» where the teller calls you to the window and then answers the phone AND has a conversation while you’re wating. Seriously? The tellers act as if they’re doing you a favor by you banking there.

Peter H.

Rating des Ortes: 2
Tacoma, WA

Helpfull, but slow. It seemed as though I was left to be served «when able…» But, when they did finally get arround to serving me, they did a fine job.

Jay N.

Rating des Ortes: 1
San Francisco, CA

I’ve never had such a bad experience with a business in my entire life. AFCU blocked my Visa card five times in seven weeks after I moved to another state. Twice on the weekends. Had to call their horrific customer support and wait for 15 minutes on hold before someone talked to me.
Declined a small $ 7000 loan for a security deposit even though I make more than that in a month. Wildly incompetent and unfriendly phone customer service.
Online banking that is unusable. You can’t do wire transfers to another bank, for example.
Worst experience ever. Stay away from these guys.

Andrews Federal Credit Union DC

Washington, DC, Vereinigte Staaten