Ant Towing

This tow company isn’t reliable. Spent precious work hours waiting for this guy to come pick up a car, only to get told that he couldn’t take the car bc it wasn’t «broken down» because the car was inoperable in front of the home. Long story short, a more professional and reliable company was called and the process went as normal: my car got towed, and the tow driver got paid!

So the gentleman comes to retrieve my car and I tell him what’s wrong with it. Before he works with my car, I inform him that I’m not going with him. I also tell him that he will need to drop the car off at the service center in Alexandria and the Service Rep name who is awaiting his arrival. He lifts my car and I head off to retrieve cash for him. He only accepts cash. When I return, he is standing on my porch and says to me that he wasn’t aware that I had another car. I hand him the money and thank him for his time. I receive a phone call upon entering my home and the gentleman is adamant that I must come with him to the service center and wondering why I can not drive the car I just got out of and follow him. I am annoyed that I must explain to a tow truck driver whether I own two cars and why I can’t tail him in someone else’s car. He still continues to tell me he is making a judgment call and either I tail him in the car he just saw me hop out of, come with him or he will need to put my car down. Confused and annoyed, I retrieve my car and the cash I provided him. The gentleman wasted my time and energy today. I will redirect you to District Towing for professional and expedient service! Upon their arrival, I was able to hand my keys to a professional and smiling gentleman who assured me he would take care of the car and get it to the destination. He was swift in loading the car and provided me with a phone call after the car was delivered. District Towing will provide you much better service than Ant Towing. Don’t deal with these PMSing dudes (Ant Towing).

I got a tow from a lovely gentleman named Corky today. The woman on the phone told me he’d be there in 20 minutes and sure enough there he was. His friendly, relaxed attitude made a stressful situation manageable. Instead of this being a huge headache, it was really pleasant. Thank you so much, Corky and Ant Towing!

I’ll try to keep this incredibly long ordeal concise.
I had my car towed by this company to their shop (since aparently they’re a towing company and repair shop in one) on a SUNDAY night. MONDAY morning I was told my car would be done at 3pm. By 4:30 I called and I was told «so sorry, we ordered the wrong part» I was told it’d be done by TUESDAY at 11am. 2:30PM TUESDAY I was told they fixed the main problem but then engine light was still on. At this point I had had enough and since the main undrivable issue was «fixed» I decided to pick up my car… this is when it get’s interesting.
Have you ever looked up 2600 28^th St NE on google maps? DO IT! The place doesnt even have a sign on it! It’s in one of the WORST areas in DC and I’ve lived here for 3 years. The cab driver that took me there was literally hesitant to let me get out. But I see my poor beetle sitting there (with the front license place dangling off… HOW THAT HAPPENED I have no idea!)
I walked through a boarded up building to a woman who told me CASH ONLY, and that I had to WALK TO THE NEAREST LIQUOR STORE TO AN ATM. A 20-​something girl coming from work, walking to a liquor store for an ATM in the hood… AWESOME. I was in tears but made it to the sketchy store and back. the total was $ 214…I gave her $ 220…SHE HAD NOT CHANGE. I didn’t care and just left. Ten minutes down the road… my car shut off.
Ladies if for some GOD AWFUL reason you HAVE to go here, NEVER GO ALONE! Otherwise, everyone… AVOID THIS $#!THOLE AT ALL COSTS!!!

I called one morning to get a car towed that had been blocking our gate so we couldnt get our car out at all. It had already been ticketed so it just needed to be towed. I called early in the morning and was told it would be there in 30 minutes. After an hour I called again. I was told it would be there shortly. After another 30 minutes later I called again and was told the same thing. Two hours later I called and I was told again that they would be there shortly. I went ahead and canceled their services.