Apex Primary Care

I’ve only had great experiences at Apex. They have early morning and afternoon hours and I can usually schedule an appointment for the same day or next day. I use Dr. Jane Darko as my PCP and have found her to be knowledgeable, caring, and a great listener. My experiences with Apex nurses and support staff have also always been competent, efficient and friendly.

I went in about 6 months ago looking for a new primary care doctor. They did a routine examination and gave me a prescription for a birth control pill for 6 months. I thought that was a bit odd since the general practice of every place I have ever visited in the past was to give a one year prescription, but I figured that they would easily allow refills past that point. Well, it’s six months later and they refuse to give a new prescription without an exam. I called to speak to my nurse, and they say that this is their general practice and that people always need to come in for an exam after six months, even if someone has been on the same prescription for YEARS. Even the pharmacist at Walgreens claims she has never heard of a doctor only giving six month prescriptions. I have never encountered a more blatant money grab from a doctor’s office in my life. The best (worst) part is that my insurance only covers an annual visit. I definitely will be finding a new doctor immediately.

Unprofessional team that is only interested in billing for everything they can. Billed for a full medical visit when my child just saw a nurse for 10 minutes. Delayed billing for many months and then said we were late. Very disorganized. Would not feel comfortable with the elderly or disabled going here as there is too much risk they would be taken advantage of. Also, was told TB diagnostics are never covered by insurance in order to get payment up front. I later learned that TB testing is absolutely covered by my insurance! I believe they did this so they would get $ 40 vs. a lesser amount from insurance. Even BCBS told me that their type of business practices are not the norm for billing in the US. I see others in this Unilocal history have had similar experiences. Will never go back.

Apex is great! I’ve seen both Dr. Drew and Dr. Darko. They’re both sweet and caring and very knowledgeable. I always get in and out on time, and Apex even offers early morning and evening appointments. This is the first place where I got a full physical with lab tests. It felt great to know my doctors care about all the items on that list. Once there was a question about my insurance, and staff called to make sure I was covered instead of making me pay. The front desk staff are helpful and friendly, too. I would recommend Apex to any friend.

They listen and get things right. A bit costly.

The medical staff is great, however, they have made soooo many mistakes with my medical insurance, and filed claims inaccurately, that the hours I have spent trying to correct it makes the whole place a disappointment.
As fun as it is to call and call and call and call your doctor and correct their mistakes – maybe they have muddled your address, or sent in your claim to your previous insurance, or whatever the case may be – i, sadly, have other obligations that i need to attend to.
so im hanging my hat as a professional medical insurance correcter for apex, and choosing to go elsewhere from now on.
get it together please.

Super service! Prompt, clean and friendly. I would prefer more specific reports, which I received on asking.

Apex is fine if you need a traveler’s physical but I wouldn’t use them as a PCP. I felt like the staff is geared towards selling rather than caring and I really didn’t like it that they didn’t call or e-​mail me my results but made me come into to discuss it with the nurse. Also, if you are overweight they lay on the shame game pretty thick. Hey Doc, yeah sure I could stand to drop poundage but could you do something about my sore throat? I felt blindsided and I won’t ever be back.

I was referred to NP Jane Darko by a colleague years ago and have now referred numerous colleagues to Apex myself. NP Jane is knowledgeable, friendly and very personable. She remembers me each time I’m there and makes me feel well cared for as my PCP. I have never had less than a positive experience with any Apex staff either. Their hours are very accommodating and their processes are efficient so I can always go on my lunch break.
I highly recommend APEX Primary Care as a PCP for anyone new to the area or looking to change providers.

What I love most about Apex is that they work with me to schedule appointments whenever is most convenient for me, unlike other practices where I’ve had to wait two weeks to 3 MONTHS for a doctor’s appointment. Crazy.
The staff were all friendly and pleasant the two visits I’ve made so far. The location is also pretty convenient, right in downtown DC and metro accessible with Farragut North and Farragut West. It’s a nice two-​block walk from my office.
My only concern is that I saw two different providers on my visits. I am hoping to establish primary care with Apex, and will prefer to stick with one practitioner as much as possible. However, no complaints, both were professional, efficient and very helpful with some questions I had. I would be happy with either.
Primary care in Washington D.C. is thankfully something I no longer have to worry about thanks to Apex.

First, let me say, I can’t stand going to the doctor’s. I feel like they never actually say or do or recommend any real concrete ANYTHING. This is NOT the case with Jane. She is an absolute DELIGHT.
I’m a fainter with needles and blood, some might say a *little* high maintenance, but Jane wasn’t startled or rude or put off by any of this or by my many, many questions since I hadn’t had an annual check-​up in over 18 months. Jane legitimized all my concerns and gave me an incredibly thorough check-​up. She is calming, relatable, understanding and — most importantly– understandable! I’ve never felt so cared for by a PCP on the first visit. I loved it. She even wrote me a referral for a dermatologist to get my moles/​freckles looked over without hesitation.
Thrilled to have I found this gem.

For months I put off finding another PCP when my previous PCP moved to South Dakota. I carefully looked through the list of providers offered by my insurance and googled all of them. The pickings were slim because I was looking for a female PCP, and I wanted to try a Nurse Practicioner at the recommendation of a friend. The only NP within close proximity to my office was Jane Offei-​Darko. I was apprehensive because I had never used a NP. However, my fears were allayed after my first visit with her.
First, I was thrilled because the Apex Primary Care office was a lot closer to my job than I thought. Second, the check in process was incredibly smooth. I had barely filled out all of my paperwork when I was being called to an exam room.
Finally, I met Jane. She introduced herself as Jane, which I thought was great, and she was warm. I felt at ease instantly. I explained the reasons for my visit and she addressed every one efficiently without making me feel rushed. I would highly recommend having Jane as a PCP and coming to Apex.

I went there because of the great review on Unilocal.Well, it turns out to be quite disappointing experience. Jane drew blood for test and resulted in three large bruise taking more than three weeks to fade away! Very sore arm at the same time. I took a picture of it and am going to talk with them about this. They also missed a key test from the samples they collected. Will not return there in the future.

Had a terrible experience with Dr. Darko. She may be a skilled clinician, but I did not feel comfortable with her and would not return.

I love this place! I have been going here for the past 3 yrs and couldn’t be happier. I see Jane Darko at the office and she is great. She listens and answers any concerns I have. They always send my prescription to my local CVS and email my results to me. VERY Tech friendly!

Jane is great. Super friendly, genuinely interested in knowing about you and getting you healthy. I switched to Apex recently and couldn’t be happier

This is a tough one. I want to give them 2.5 stars but rounded up. After putting off finding a new PCP for way too long, I finally had no choice when I needed a tetanus booster and immunization form signed as a requirement for the grad school program I’m about to begin. As usual, I turned to Unilocal and ended up finding Apex. Everyone I met and dealt with was very friendly, the space itself is nice (if a little small), and the environment was overall much more low-​key than your average doctor’s office or walk-​in clinic, which I appreciated. I hate that hectic feeling like we’re all just cars in an assembly line instead of humans.
BUT. My issue came with the fact that they are also a «travel medicine» clinic. This wouldn’t be a problem in the slightest, except that apparently ALL immunizations — even standard things that are common and/​or required in the U.S., LIKE A TETANUS SHOT — falls under their «travel medicine» side and not their «primary care» side. And, lo and behold, their travel medicine side does not accept any type of insurance. None. Nada. Zip. Mind you, when I made the appointment on the phone, I told the receptionist what I was coming in for and she didn’t mention a thing about how it would be considered travel medicine and therefore my insurance wouldn’t be applicable. When I DID find this out, I had already been there for about 20 minutes and had already filled out all of the new patient forms. I could have left. But I also didn’t want to (and didn’t really have the time to) scour for another new doctor who is accepting new patients, make a new appointment, etc. etc. So I just paid it and they gave me an invoice to send a claim to my insurance company. We will see how that turns out. It was $ 50 for the «travel medicine consultation» (ha!) and $ 90 for the shot itself. So, a grand total of $ 140 for a very routine tetanus booster and signature on a school form.
Overall, and oddly enough, I do think I would come back to Apex if I was just sick — and 100% certain that nothing I’m doing could be considered travel medicine. Like I said, everyone WAS really friendly and it was easy-​in, easy-​out. But I was pretty pissed, and feel like they were trying to pull one over on me. Yuck.

I hesitate writing this because I fear everything I like about the practice might disappear if this place becomes too popular (as with all other things I enjoy in my native city). With that being said, I’ve had great experiences with this place. Always able to find an appt if I need one, the staff is friendly, and they’re very accommodating when need be.
*side note. It’d be five stars, but I have yet to meet a physician (although the RN is quite good.) which is a bit strange, but all my needs have been met thus far, so I can’t quite complain.

Even though I have lived in DC for over 2 years, I had yet to find a new primary care physician. I know, terrible! But after getting sick one time too many, with no where to turn, I knew I needed to woman up and to the darn thing. Enter Apex. I literally walk past here every morning on my way to Farragut West (conveniently located like 15 steps away!), but it wasn’t until I stared at the sign mentioning that they accept Blue Cross insurance AND new patients over 100 times that it finally clicked inside my normally large brain. I called that afternoon and they were able to offer me an appointment in a week!
Jane is not actually a doctor, she is a nurse practitioner, and she is great! Carefully went over everything I needed to know, talked through the tests she was running, scheduled followup appointments, and has a great bedside manner. Finally, I don’t fear going to the doctor. Well, at least as much.
The staff is friendly, forms were quick and easy to fill out, and I have never had to wait more than 5 minutes to be seen. In fact, the last time I came in, Jane was already waiting at the front desk and took me back immediately. Never has this EVER happened to me before. I highly recommend.

I work in the health care industry and I am an avid health care consumer so I have been to a lot of providers– dentist every six months, chiropractic care weekly, every annual and preventative exam you can think of. I know a good provider/​practice when I see it, and this is one of the best healthcare experiences I have ever had.
Primary care in DC is a challenge as you may know. Many practices are not accepting new patients, and if you need immediate care for a UTI or strep, you wind up going to minute clinic because your primary can’t see you for three days. Needless to say, the primary care scene in DC is saturated from a patient/​consumer perspective.
Everything went like clockwork this time. I called, they accepted me as a new patient, scheduled me two days out, paperwork was simple, and the receptionist and environment are very pleasant. They even saw me an hour early, but that was my unique experience, and I don’t want to get hopes up about changing times last minute. The point is that they were welcoming, accommodating, and patient-​centered regardless of my last minute request.
The experience with the providers was the best part. The person who started my intake introduced himself, told me his title of Medical Assistant, and listened to me explain why I was there beyond the one or two words they normally care about listening to in that initial phase of your visit. He was friendly and you can tell he is happy there and loves his job.
The NP was everything I expected: knowledgable, a great listener, and handled two vastly different medical questions in one fell swoop. In the past without being able to nail down a primary care until now, I would have gone to at least one specialist to address these questions causing myself and the health care system excessive time and cost. This is the great thing about primary care: yes, they may still refer you to a specialist on occasion, but regardless of if you have a PPO or HMO, you should establish yourself with a primary provider. One visit, two issues, both solved, AND I can’t wait to go back and recommend Apex to others.
I am a firm believer in the fact that NPs provide high quality health care. I specifically searched for NPs in my insurance directory. NPs are the wave of the future of healthcare, and you will find them to be more abundant and accessible in the very near future as health care reform rolls out. You won’t be disappointed here and they are open to feedback-​positive and negative– to make the patient’s experience as high quality and efficient as possible.