Base Camp

I had a really good experience with them. They managed to adjust my business card’s design, print and ship them in 4 days. The quality is exactly what I expected and the price was fair. I will probably look for them again if I need any more design work.

Quick turn around and helpful staff. Kinda surprised that an address was missed on a recent invitation I had printed. But, I missed the omission when the proof was received so that’s on me, I suppose.

I’ve used Basecamp for several professional and personal projects and they’re always great. They respond via email almost within minutes, they’re friendly, and extremely affordable. I had them print my wedding programs and they had a sample waiting for me when I arrived. They also printed an additional sample for me when I got there just so I could see it on different paper. I placed my order that day and received an email before I even got home saying that it was ready. They even included in a few extra prints at no charge.

I’ve had a few things printed at Basecamp over the past 6 months or so, and they always come out beautifully, and my most recent print job (an invitation set of 200 cards on linen card stock) came out the prettiest of all. I was super happy with their quality and their ability to turn around the project fast. Their staff is really nice and very helpful. Thanks, Basecamp!

I was in a jam after trying to get invitations printed at Fedex Kinko’s (never, ever again) and having the order come out terribly. I emailed Base Camp to get a quotation on Friday late night, received a quotation back by Saturday early morning. I then dropped by with ten minutes notice on Saturday late morning to look at a proof (they’d done three samples on different card stock for me by the time I’d arrived), placed my order, and picked it up — beautifully done — an hour later. AND it was cheaper than Fedex would have been.
I’ve visited Base Camp before for shipping needs (for which they’re also very efficient and reasonably priced), but this is the first time I’ve used them for printing, and I’ll go back every time now. A really rare experience of great customer service in the District.

I came here to get barber business cards recieved more than I expected and they answer all my questions. Customer service was great, knock my layout out on the first try. I most definitely will recommend BaseCamp to anyone trying get business cards, flyers etc made.

Jessica was fantastic at accommodating all of my requests, responding to my emails promptly, and showing me in person what my self-​designed letterhead would look like in real life. Absolutely brilliant!
Raj was equally accommodating with my requests and worked well with Jessica in meeting my needs.
Best of all, the work they did was beautiful!
I love this company and I will continue using their services for all of my company’s printing needs.

Basecamp exceeded my expectations with the quality of work and turnaround time for a group of banners I ordered. They were also at least 50% cheaper than the competition. My boss was so impressed, he asked me to have all of our other ad work done by them. Great experience.

My fiancé & I have used Basecamp throughout our wedding planning process to print the save the dates, invitations, menus, programs & more. The quality, speed, and customer service has been amazing! The staff consulted us on paper choices and printing from the start and have always been incredibly helpful, responding to emails within a few hours. They have given us samples throughout the process to make sure we get the exact prints that we want and always within a few days of request. We have been return customers for months now and will continue to use Basecamp for our printing needs!

Just had our business cards printed at BC — great ink coverage and quality overall. The customer service was fantastic and very friendly. Highly recommended!

I appreciate the community feel of Base Camp and agree that they likely deserve many, if not all, of the 5-​star reviews they have received. However, even great businesses falter every once in a while: my experience with BaseCamp was pretty ghastly.
Although I consulted with Base Camp’s graphic design team in order to have them appropriately modify my 8.5×11 file for 4×6 printing, no modifications were made to the file before printing. Furthermore, when I reached out again to alert them of the sizing issue, and to request a printing quote, I was summarily ignored. I was ignored again when I reach out a week later to follow up. Certainly not the type of «neighborliness» they’re known for.
Unfortunately, despite their glowing reviews, I found Base Camp to be neglectful. I am sure my experience was a fluke, however, because what contact I did have with Raj and his team was extremely positive.

Customer service that goes above and beyond! Initially communicated through email with the files we wanted to print, samples were already printed on different options before we even made it to the store. Email response was instantaneous, the dedication and commitment is truly there.
James helped us throughout the process and was awesome to work with. Offered great advice, amazing service and was super personable.
Will definitely be returning for other printing needs!

Great staff and services! I have used base camp many times and no complaints. Kind, helpful, and quick!

Everyone I worked with was very nice and really understood print and design.
And the customer service was excellent. Someone misinterpreted a design direction I gave. The business cards didn’t come out as I’d expected.
Was it my fault? Theirs? I have no idea (probably mine), but they didn’t care whose fault it was. With zero hassle and zero argument, they immediately reprinted another 500 with the correction — for free.
They’re exactly what I wanted: worry-​free printing. Will definitely be using them again.

We moved from DC last week and sent 500 pounds of boxes to the west coast using Basecamp. Raj and the team didn’t even bat an eye. Just the opposite actually — they were impressively helpful and cheery, giving us a hand bringing the heavy boxes in from the curb and chalking up some screaming deals on the shipping costs. Now I know why they have so many 5-​star reviews on Unilocal!My only regret is that we’ve moved away and won’t be able to use them again — but that shouldn’t stop YOU!

Needed new business cards for a conference less than a week in advance, and I am so glad I found Basecamp. Walked in on a Friday afternoon, and they were able to create the design in less than an hour.
Jess had them printed and ready by the following Wednesday afternoon right before leaving on Thursday morning, and they were exactly what I expected.
My fiancé has also used them for his business, and the staff has always been incredibly helpful. You will not be disappointed by their work or professionalism.

A small print shop, copy shop and shipping center with over 70 perfect Unilocal reviews? That is tough to accomplish, but Basecamp definitely deserves it. As a small business owner with unpredictable printing needs, Raj and his team always take care of me with a budget and timeframe I can work with. Raj himself stands out as one of the best people to work with in all of my retail experience. I’m glad Basecamp is in my neighborhood!

Raj and his team put together incredible materials that are far more attractive than Staples. This is the real deal– many places in DC that advertise as copy print shops have staff members that are missing in action, aren’t that knowledgeable, and they have ridiculous wait times– like needing 3 days advance warning to print 100 workbooks.
It being Washington, DC, our organization often has the need to put together high quality deliverables for large and small scale groups for training and marketing purposes regularly. I came to them on a Monday asking for 3 separate orders of 100+ spiral bound, full color workbooks to be completed on a TIGHT timeline. Raj was highly communicative, flexible with his schedule to accommodate our big order, and was somewhat competitive with his pricing. I love supporting small businesses, and he hit a home run with the process and product.
Highly recommend more people check out Basecamp DC!

If I have a printing job, I take it to Basecamp. Their service is fantastic and their customer service is even better. I myself am a graphic designer and know how hard it can be to find a good /​reliable printer. I highly recommend Basecamp to everyone!

Once again I got great service. I called ahead of time and a nice person said they would scan and email something for me when I called. I got there an hour later with my three little bits of paper that needed scanning and they sent them to my email address so I could use them (insurance claim!). The person there was very helpful and friendly and there was parking (metered) available right nearby. This really is my go to place for faxing, scanning, odd shipping and copying as I really don’t want to buy all that type of equipment!