Best Movers of Washington DC Moving & Storage Company

If I could give them 0 stars, I would. Note, this company goes by several names so I am leaving this review here as well as they are connected to the previous company I left a review for. If you call their numbers, (410) 670‑4647 is also another of theirs, and ask for the name of their company they will hang up on you.
This is the worst experience I have ever had with a moving company. I received a quote from the company for 2 men at $ 70 for 3 hours including all fees. Meaning nothing additional for an extra man, truck, travel time or taxes. I called their number at 800−549−7310 to confirm, as they did not respond to my response email and made an appointment for 5pm. At 11am on my scheduled move day I received a voicemail from their dispatch in Florida (305−503−4141) informing me that they are on their way. I called back informing them that I am at work, my scheduled time was 5pm and that they cannot just show up earlier. They requested I leave work and I stated I could not. They said they would have to come another day, I informed them that I had an appointment and there was no other day option. The dispatcher (Sarah) then said they would look into it and call me back. I received no call back. 4 hours later I called again to confirm they were still coming as I had not received a call back informing me of the resolution. I was told, «I don’t know what time they will be there.» I then decided to just wait it out. At 4:15p I received a call that they would be there in 20 min. I told them it was early, but it was fine. They finally showed up at 5:40pm. In the quote I was promised 10 free boxes, they did not bring them but I was already packed so they got to work.
As they were working the driver told me the rate would be 3 hours at $ 70, plus another hour at $ 70 for travel time. I knew this was not what was in the email and verbal confirmation I had, but I was just happy they were there so I did not complain. They also had a 3^rd man. I told him I only requested 2 men, he told me they brought the 3^rd man to speed up the time at no additional charge. They then loaded and moved my belongings. They were good as far as efficient and careful. When the job was done they requested cash for the $ 280, as opposed to the card I was informed they would take. They also demanded $ 40 each additional for the 3 men. I refused to pay this because it was already only supposed to be $ 210 for the 3 hours for my moving reservation, but they added another hour at $ 70 and now wanted to add $ 120 more. That would be $ 400 instead of the $ 210 I had a confirmation for. He informed me it was company policy and didn’t care about my confirmation that I had and to call his boss. I did. I spoke with Alexander who repeated what he had confirmed with me in the email and verbally, and then told me that he couldn’t resolve disputes. I had to talk to the guy there and then he hung up on me and refused to answer the phone further. The guys then proceeded to talk negatively to me verbally about me being cheap and not understanding how far they drove to get to me and how they brought a 3^rd man. I informed them that was their choice, not my request. As well as the fact that the travel time was their responsibility since they advertise their are no travel expenses. In the end I offered to give them $ 290 cash or call the police. They threatened to take all of my things and put it on the sidewalk, but then they finally accepted the cash and left.
STAY AWAY FROM THEM!