City Cleaners

Charlatans… They broke the hem on my slacks. I used the cleaners many years ago, and was not impressed with the appearance of my shirts. The woman intimated in fragmented English that since I removed the sticker on the belt hook of the slacks, they would not accept responsibility. They refuse to acknowledge mistakes (at their customer’s expense) and clearly miss opportunities to use missteps as lessons learned in order to enhance process improvements. Lousy, unethical, and subpar customer service. Never again.

They’re great. Always accommodating and do a great job.

I take back what I said before, another dry cleaner told me that it was most likely the quality of fabric that caused the cleaning to fray the fabric. I now recommend this place if you live on the hill.

From the soapbox: If you want cheap, go to the suburbs or the Zips near the zoo. If you do not receive satisfactory service the first time, then you return again and again, well, that says a lot about you. Focus your patience elsewhere and be happy. Soapbox out.
City Cleaners has same day service (in by 9, ready by 5, no extra charge). My trousers cost around $ 6. I’m very satisfied with the quality of the service and assume there’s a premium for convenience in the city. Friendly staff. It’s my new regular place.

I’ve never had a bad experience here. They clean my clothes and then I wear them. Nothing has been ruined as in the other reviews. It is definitely more expensive though. It costs around $ 2 per shirt as opposed to $ 1.50 at the other drycleaner that I go to when I am not feeling lazy.

I am fuming about this place! I live a block and a half away and so if I want alterations within walking distance my options are the dry cleaners in the meridian and this place. Both are absurdly over priced! First, if you offer alterations I highly suggest having the seamstress there daily or at least posting her hours as its highly annoying to have to carry a big bridesmaid dress in numerous times in hopes that the seamstress is there. Second, the customer should always be right. I got a dress altered there in May and specifically requested that the bottom be cut off straight across yet she kept it curved like the original design, and I didn’t have the time to have it fixed before the wedding I had to wear it in where it was supposed to have a straight bottom! Additionally, the front was longer than the back after altered. If your customer requests a certain look don’t argue with them… just do what they want as long as it is feasible to do! This happened yet again today when I wanted the front of a dress tacked in two places. She argued with me how it would look then had the nerve to tell me it would cost $ 45 to literally tack the fabric in two little spots (the dress itself only cost $ 34!). So I said fine I won’t have that dress altered here but I do need a bridesmaid dress shortened. Literally it just needed to be shortened a few inches and she quoted me $ 90! Needless to say, I walked out with my dress unaltered! That is ridiculous to lift the hem! I refuse to return to this place and recommend others stay away from it for alterations!

This place is terrible. Take your clothes somewhere else. I have taken a few item there and have ruined it and they don’t take responsibility for it. This place is bad. If you like your clothes go somewhere else.