Comprehensive Primary Care

Dr. Mendiratta is very caring and takes time to ensure her patients are satisfied with all their health concerns. She is extremely attentive, professional and knowledgeable. In the past, I have had doctors who just want you in and out of their office, but that is not the case here as she truly cares for the well being of her patients. The staff is also very nice and professional as well as helpful with any billing/​insurance questions. I have recommended Dr. Mendiratta to all my friends and the ones that have gone to her are extremely satisfied. Lastly, Dr. Mendiratta is amazing not only in her profession but adds the personal touch to each visit which makes each patient feel satisfied and content.

The visits are quick and fast. Dr. Case is cordial and straight to the point. Lulu, one of the assistants, is super sweet and kind. However, my blood work was not properly handled and I had to come in twice (simple mistake, not a big deal). As a result, I was charged twice. I’ve been trying to get that resolved for going on three weeks now. In addition, BEWARE you will be charged for follow up appointments or to come in regarding lab results. The doc called and told me the lab results over the phone and then had me come in just to tell me the same thing. I received a bill, which was fine I just wanted to make sure I was clear on the policy. I called the billing department to ask about this because I had never been charged for a follow up appt/​test results with any other doctors I’ve seen. The billing dept. said it was policy — OK, fine. I paid and politely expressed that I was irritated and I kind of felt ripped off and the billing department girl got really snarky, defensive, and argumentative with me, the patient! I will not be returning to this doctor’s office just because of the billing departments behavior alone!

Dr. Mendriatta is amazing! She thoroughly describes everything and ensures you understand. Her personality is great and her bed side manner is impeccable! I definitely would recommend her to anyone.
The front staff however are terrible. I arrived 25 minutes before my appointment and it took them 45 minutes to figure out my insurance.
I would definitely recommend Dr. Mendriatta to anyone, but the front staff needs to help.

Two visits to the office in two days, and multiple calls later — front desk staff is unprofessional, unconcerned by patients who need assistance. I waited a couple minutes for them to finish a conversation about an upcoming potluck before interrupting to ask if I could be helped. My pharmacist who is AWESOME at Harris Teeter has called twice and faxed three times trying to get prior authorization for medicine the doctor prescribed during my visit. I’ve now asked the doctor’s office twice myself, first in person and a follow-​up call.
I was told they’d ‘get to work’ on the authorization and was then hung up on. I initially made an appointment for dermatology purposes. When I arrived, the front desk staff chuckled while letting me know the Dr. I scheduled the appointment with ‘doesn’t really do dermatology — but he can still see you…’ Just garbage to deal with. If you’re a busy young professional and don’t have time to deal with phone calls and hassle that ultimately arises from unprofessional staff that don’t follow up, I would look elsewhere.

So I made an appointment for a physical and specifically asked if fasting was required and the receptionist told me that this was not necessary. When I went to the appointment it was a waste of time because the doctor told me I needed to fast and I would need to come back to get my blood work done. The receptionist should better inform the patients of what is needed prior to the appointment.

Dr. Mendiratta and her staff did a great job welcoming me as a new patient. I arrived about twenty minutes early for my appointment, and they were able to get me in and out early. The patient portal makes keeping in touch with the doctor simple and easy.

Dr. Mendiratta and her staff are great, Denise is wonderful and I am happy that my husband and I chose them as our PCP. She is very efficient with time and shows compassion and caring. I really like the Patient Portal as a means to communicate with the team there. Thank you.

So it’s been a few months and I’ve been seeing Dr. Mendiratta more than I talk with my childhood BFF so I figured it was time for an update. Now, I know I raved about how awesome my primary care doctor was in the first review, but I think she deserves another shout out! Dr. Mendiratta is one of the most attentive doctors I have ever had. Not only is she super attentive, but her level of professionalism is by far second to none. She makes you feel like you’re the only patient in the world, all while being down-​to-​earth at the same time. I know she’s my doctor, but she almost feels like a friend. She takes the time to hear you out, and you feel like she’s really concerned with your overall well being. Not just physical well being but overall well being. When my mom was ill (before she passed and even after she passed), Dr. Mendiratta listened to me time and time again about how I was feeling about what was going on with my mom. She took the time to care. She’s an amazing doctor that has qualities that a lot of docs these days don’t have.
Now the billing department has gotten a little better since my last review, but there’s still some room to grow. But overall, THIS SPECIFIC Comprehensive Primary Care facility is one of the best doctor’s office you could ever choose to go to.

Dr Mendiratta is wonderful. She was attentive, understanding of my lifestyle, and efficient. The office is convenient and he staff were very friendly. Was able to book same day!

I’ve been going to the Comprehensive Primary Care office in Friendship Heights for years now and usually have extremely positive doctor’s visits, but it’s been a hassle to get out there ever since I moved to the other side of the park. Conveniently, they have now opened up their U St location! I saw Dr. Mendiratta last week and absolutely love her. She’s efficient with time but still very thorough and didn’t rush me at all, even when I wanted to ask her questions. She even took the time to look up more information for me to take home. Plus, there was almost no wait when I got there, the office is very nice, and super convenient to the Columbia Heights/​Shaw/​U St area. I am SO excited to have this location with a great doctor closer to home and work!

The building can be a little difficult to find but the actual office itself is very calming. The staff are super nice and efficient. I’ve seen Dr. Mendiratta twice at this location when I couldn’t get an appointment at the Woodley park office. She is friendly, interested in listening to my symptoms and has good suggestions. Definitely recommend!

so clean, fast, and everyone is super super friendly. dr. mendiratta is so so nice and generous with her time. i haven’t been to a doctor in a very long time and she made me feel very comfortable and answered all of my questions. the staff are amazing!

Great practice. I have finally found a good primary care doctor/​practice in DC. First, I made an appointment on
and was able to fill out all of my forms online (new patient form, medical history, etc), prior to the appointment (I hate going to a doctor and spending 20 minutes filling out forms on a clipboard). Then, I received an email and text messages reminding me of the appointment (which I appreciated very much). The office is extremely clean, new, and the front desk employees were super friendly and helpful. I saw Dr Brian Case. He is so friendly, helpful, and knowledgeable. I am so happy I finally found a doctor that I like!!! I highly recommend this practice.