CVS/pharmacy

This CVS isn’t the biggest CVS on Capitol Hill, but it’s convenience makes it a decent one. It’s literally right next to the Eastern Market Metro and perfect for quick shopping trips if you are in need of deodorant, shampoo, or even a ready to eat sandwich. There’s a pharmacy in the back as well.

Terrible. Terrible panhandling outside. Terrible management. Terrible selection. Fix it CVS. FIX IT.

Go to the one that is 3 or 4 blocks down on Pennsylvania. Way bigger, way more friendly. They can never seem to print receipts right and it becomes a «wait 30 minutes for us to reprint it in the back» ordeal. No thanks.

Quite literally the worst pharmacy I’ve ever patronized. The line moves extremely slowly. I’ve waited for 30 minutes to pick up a prescription. Twice in a row, despite receiving phone calls that said my prescription was ready, they did not have my prescription. The pharmacist told me to next time call back before I come in to make sure they «really» have my prescription. I don’t think so! Both of those times they assured me they could get me my prescription ready in 10 minutes. It took close to an hour both times. I’ve never had a problem with any other CVS pharmacy before so I don’t know what’s up with this one.

Not the nicest CVS. It gets the job done. Workers were a little surly. How are there no postcards???

I had no problem with this CVS until I came in during holiday time. They’ve always had everything I needed until I realized they made me feel like an even lonelier Jew on Christmas. I went in to get Hanukkah gelt for a Secret Santa situation, no dice. I went in for Hanukkah candles, only darkness. I wanted to send something home to my worrying Jewish mother, but a Hanukkah card was nowhere to be found. I bet they don’t even sell quality Israeli skin products like Ahava.
However, if you want tacky Christmas ornaments and overpriced crappy Christmas candy, this is your go-​to establishment.

This CVS branch is a crummy, odd store that’s cramped and has a lot of vagrants lingering outside. As a shop I’d give it 2 stars. However, the pharmacists are wonderful people, which is why this rating is 5 stars, and why I’ve been a customer here for 7 years.
No matter how busy and overworked the pharmacists here are, they are unfailingly cheerful and helpful. They make good eye contact, and inspire confidence that I can trust them. If the waiting line is rather long, it’s because they give every customer their undivided attention. There are other CVS pharmacies closer to my location, but I prefer to come here, even though it’s more challenging to park and creepy (but harmless) people hang out front.

This is the weirdest CVS I’ve ever been in. It’s a quarter the size of any other CVS, the layout is off, and random things are in random places. Don’t forget to pick up your Halloween pumpkins as Cheerios at check out.
I just stopped in to pick up the SmarTrip card because the machine in the Metro was broken. The guy swiped my husband’s debit card and we waited, and waited. He said it didn’t go through so he swiped it again, and again and again. And again and again. By the 6^th or 7^th time (I lost count), we started getting nervous and offered to pay cash. Don’t get me wrong. The kid behind the counter was really nice and trying to be professional. He tried showing us on the screen that nothing was coming up and said something was wrong. I couldn’t see the screen so I don’t know. But there was definitely an issue. Anyway, we paid cash and left. I hope we don’t get billed 6x because I gave this CVS two stars only because he handled it so well.

I pop in to this CVS location often since I work across the street. The staff are friendly and nice but they are often out of common everyday items you run into a drugstore to get. Their is rarely a line at self check-​out and it is an easy place to get in and get out.

Bottom line: 5 stars for the pharmacy team, 4 stars for proximity to the metro, and 3 stars for overall stock/​size of the store.
I tried transferring over my prescription online from Harris Teeter to this CVS, but had no luck. Lesson learned, don’t try and do these kinds of tasks digitally! Fortunately, the pharmacy team at this CVS got me squared away — they contacted my doctor, contacted me to make sure I bring in my insurance info for Rx pick up, and contacted my old pharmacy to make sure my Rx wasn’t being filled there. Everyone on this team is extremely polite and friendly, and I love how they made this whole process painless!
Unfortunately, the store is so dang small, which means fewer products all around. I think I will be shopping at the CVS that’ll be opening on H Street, and continue to fill my Rxs here.

I went to this cvs to ask an employee if they had a certain hair product in stock, she told me no and then when I went to go look for it they had plenty in stock. How can you work somewhere and not know what you have?

The pharmacists here are excellent. They are overworked and understaffed, but they seem to treat everyone with respect and they know what they are doing.
The store itself is a bit seedy. It can get very busy, with large, automatic doors constantly flapping open, and there are sometimes dicey characters in there or right outside. I go there because it is convenient for me and because the folks at the pharmacy are so thoughtful and competent.

I come here about once a week for random necessities and I dont understand why reviewers give this CVS such low ratings. Granted, I’ve never ordered prescriptions here, and I only moved to the area a month ago.
The only issue I have is with the self check-​out: when I drop in my coupon, the machine tends to not read it. No biggie as one of the employees come over and help me out.
This CVS is on the smaller side and consequently has a smaller selection of goods.

I used the self checkout on Sunday and that day someone used my credit card information at a CVS in California for $ 150. I would not recommend visiting this location.

Unfortunately I have to agree with the other reviewers — this CVS is horrible. I’ve never had issues with the service, but I generally use the self check-​out anyway.
The store itself is tiny and doesn’t have a lot of the same products (or even sections) that most CVS stores have. Don’t go here if you need to get a card for someone — instead try to get to the Eastern Market Flea Market on a weekend to buy cards from the vendor there (a lot cheaper and much better selection).
This CVS is probably fine for emergencies… but I’d avoid it if possible. There’s one further down on Pennsylvania (closer to Potomac Ave metro) that’s a lot better.

This is my local CVS so I gotta represent. The machines are whack, the service isn’t the fastest, and they are often out of stuff or have the prices wrong, but I continue to frequent it to the tune of hundreds of dollars a year because, hey, it is convenient.

Rude, filthy! I’ll say it, GHETTO! not ghettofab, GHETTO!

I don’t want to echo too many of the comments below but there is a reason this CVS is getting solid one star reviews — mainly the employees. I just called to ask a pretty reasonable question and Fatima (pharmacy — that is atleast what she said her name was) insisted I come in for her to answer it, all while she was talking to someone else while on the phone with me.
The employess are surly, unhelpful and often downright rude. I actually asked to speak with the manager a few weeks ago because an employee there was so rude when I asked if they sold umbrellas. this place needs a comprehensive overhaul on customer service.
It is my neighborhood CVS so I endure the abuse for prescriptions but I avoid it like the plague for everything else.

Bow-​wow. This CVS is a dog of a store. Surly employees, a baffling layout, and the pharmacy is chaos. Don’t even try to get a prescription between 4−6pm on a weekday, and be prepared to call a couple of times to get a refill. Two redeeming qualities: self-​checkout and a location next to E. Market Metro.

I really dislike this place, and the fact that I keep going back is a mystery to me. I think about switching my prescriptions elsewhere every single time I go. And yet, I go. Ugh.
I give my props to the one nice guy who’s always working in the pharmacy. I recommend trying to check out there if possible, although the line will be just as long as at the front registers. Speaking of, there are probably six registers in the front and you’re lucky if there’s someone standing behind one of them.
Back to the pharmacy, I once called them about five minutes after the website said the pharmacy opened with an important question about a prescription. After being on hold for 40 minutes, and thinking there were sure a lot of people calling at that time of the morning, someone answered and asked if I would hold even longer. When I said no thanks and that I’d been holding for 40 minutes already, she said something to the effect of «yes, I can see that, but I just got in and no one else is here and I have to boot up the computers before I can do anything.» I should probably just ask the one nice guy what his hours are.
I really like the Eastern Market neighborhood so I wish this CVS would get its act together.