CVS Pharmacy

I have read certain reviews off this pharmacy personally I think it’s a nice place I have always had good helpful service here and Henry at the pharmacy is very nice always nice with all the customers always polite and friendly try it out you will see

Every time I come here there is a problem with my prescription. Once they lost my prescription, as in they threw it away. Another time, I was told to return on another day, when I returned the pharmacy tech had no idea of the issue I was referring to. Today I come and they tell me my prescription that was called in several hours ago is still being worked on and it would also take an additional 20 mins for my prescription they have on file. The pharmacy tech raised his voice and had an attitude when I said that if one is going to be 15 mins and the other 20 mins that I would just wait for both. I try to come here bc it’s my neighborhood pharmacy but because of the bad service and now horrific attitude, I will not be returning.
I gave it two stars instead of one bc when they did lose my prescription, the pharmacist, not the tech, was extremely helpful. She did all she could to help me.

The self checkout system at this CVS consistently has trouble honoring ExtraBucks Rewards, and of course you find this out after you’ve put the coupon into the slot. I’ve seen people walk out really frustrated, and I have too, because the staff, especially a middle aged woman who hangs out at the front, is categorically unhelpful with these problems. This is compounded by her accent, but even if she didn’t have one, her excuses about how the rewards can only be used for certain products wouldn’t make any sense. Yes, ExtraBucks only apply to certain items, but the products I’m buying aren’t on the list of exclusions. Go to a different CVS location if you actually want to use your ExtraBucks. The only thing this place has going for it is the little parking lot in the back/​two entrances.

CVs has new management. Mohamadou has done very good during his short time there. He has the place looking like a store. Its faced regular and good consumer service is expected. This is my favorite place not only for my groceries but to see some civil people.

I’ve had 2 very different experiences here. The first was a female pharmacists going above and beyond to help fill a prescription before I left the country while my new insurance was dropping the ball.
Today I arrived at 8 to pick up before work and waited about 10 mins to be told «they’re late sometimes.» Maybe they should change their posted hours if the pharmacist can’t make it in by 8.

This pharmacy cannot get it together. I’ve been filling my prescriptions there monthly for over a year, and they still do not keep them in-​stock. This would be less of a problem if they ever called before I made the trip to the pharmacy to let me know that my pills would not be there, but no one there ever does. I’m glad I’m transferring pharmacies and hope my new one communicates with clients.

All the prior reviews for this particular location are two years old or older. I stopped by last night (on a Saturday) around 6:00PM, and the store was pretty vacant. All I can say is that I had excellent service. I do think that there was only one cashier on duty, but they sort of steer you towards doing the self checkout thing. I had a question about the price of a few markdown items that weren’t showing up that way when I did a price check at that machine they have for you to do so (and get three feet of coupons spewed out at you).
The guy that helped me with the pricing error did all the work for me at the self checkout, and made sure my print out coupons were processed. I wish I remembered his name, but he’s an ace in my book.
The best thing about this CVS is the big parking lot in back. It’s easy to get in to, and easy to get out of because there is a light at the intersection where you enter. It’s much better than the Silver Spring CVS at the Blair Shopping Center. I just may come here more often do to that reason alone.

Absolutely awful! I hate CVS to begin with but this one takes the cake. As many members have already mentioned, they are CONSTANTLY out of stock

This is the worst store as far as customer service is concerned. The staff does not communicate with the public and the manager is like a bulldog if you bring up a complaint. The pharmacy is the worse, disorganized, nasty looks and rude treatment. Not my store anymore. Someone from the CVS Corporation should do something about it.

I stop in here because it’s really convenient on my way home from work, but my experiences have ranged from mediocre to unpleasant. They are frequently out of stock and there is always a line, even with the self checkout options. They seem to have self checkout only, yet it’s an extra clusterf*** because no one can understand it and all their staff is cramped in there trying to help people.
Today I tried to get a raincheck on my coupon because they’ve consistently been out of what I needed (120+ count for a cvs brand medicine), so the manager – trying to prove he wasn’t out of stock and making me really uncomfortable in the process – took me around the store to gather up enough smaller packages to equal 120 pills then tried to charge me full price for each. Um, 1 120 count package is not the same price as 4 30 counts, that’s why people buy in bulk. In the end, to his credit, he asked what I wanted to pay and just charged that, but it was a 20 minute process that was completely unnecessary.

If Unilocal allowed zero stars, that would be the rating they deserve. Absolutely awful customer service and the pharmacy is a joke – except it’s not funny because it’s dangerous. If you go here, check your prescriptions carefully – they’ve given us the wrong dosages twice. They lose prescriptions regularly, or you call for them to be filled and when you get there they can’t find them, then later you get a message on your phone to come get your prescription. We’ve called and emailed the regional manager to let them know about the problems, but nothing ever changed. Ditto what others have said about long lines, slow checkouts, etc. We switched our prescriptions to another pharmacy and will drive out of our way not to go here for anything. We’re so surprised that neighborhood residents will tolerate it!

It is a CVS, so you can’t expect much.
We have a neighbor who has a similar name, in the past we traded perscriptions, but that has not happened lately (the neighbor moved away.)
The basics are always there, they try hard!

Don’t even think about asking to use the restroom. During the biggest snowstorm of the year, when drivers were stuck in their cars for hours trying to get home, the employee working this CVS store would not let drivers use the store’s restroom, stating that the store had no public restroom, and would not budge from that position despite that there were obviously extenuating circumstances right outside his store.

in spite of the fact this cvs is using self service as check out, its my favorite place i have a personal interest in this store 1346 im a weekly consumer and a yearly performer cvs particapates in the yearly halloween block party hosted by pumpernickles deli and i represent the king outside there and pass out candy to hundreds of kids and their greedy parents yearly cvs usually donates hundreds of dollars of candy to the kids which i proudly pass out to all to hears cheers of ELVIS WHO from these kids is worth the wait to do this THUMBS UP IN SPITE OF THE SELF SERVICE

I have long suspected that CVS has a nationwide slowness policy — as in, they encourage slowness. I sincerely believe that they encourage staff not to open registers when there are long lines. This CVS takes the cake though. No matter when I go — any time of day or night — there is one register open and a line of about 40 disgruntled customers. Far worse is the pharmacy. My shortest wait time at the pharmacy — with only one customer ahead of me — was 22 minutes (and that was today). My longest, and most frustrating, experience took 52 minutes (and really shouldn’t have been all that complex in this day and age — transferring a prescription from another pharmacy). All this to say, bring a book. Preferably a long one. It’s going to be a long, long wait.

This is quite possibly the slowest CVS that I’ve ever been to – unfortunately, it’s the CVS closest to me; fortunately, there’s one at Tenleytown that I can hit up after class.
What this location needs:
— staff who understand that when there’s a HUGE line, it may be time to open a third register
— self-​checkout registers