Dawning Tranquility

Very good service. It was done as painlessly as possible. Would recommend a try for sugaring

I gave Dawne two chances. The first time she gave the excuse she was running behind due to a prior client that would not stop talking to her. I saw her approximately 45 minutes after the my appointment time. She apologized for the wait but offered no discount (I didn’t ask for one however I noticed another reviewer mention they received one for the wait). During the facial I found her to be extremely talkative. I understand a few questions here and there but this was excessive. I could not relax because I felt like I was being interrogated with 50 questions (and this is not an exaggeration). Then she tried to pressure me to see the hair dresser downstairs and told her I would be stoping by to see her. I understand the networking aspect and supporting other BO businesses however, that is not what I came there for.
The second time I made an appointment I arrived about 15 minutes early. I saw 3 other women in the waiting room and assumed they were there to see other people. Dawn came out and asked everyone who they were seeing. Just my luck everyone was there to see her. She proceeded to say she is running extremely behind. I did not get to see Dawn until 1 hour after my appointment time! The only reason I did not walk out was because my credit card was on file and I was worried I would be charged a no show fee.
I’ve been to multiple spas in the DMV area and have never experienced poor scheduling practices like this. There needs to be a manager or mentor in place to assist with keeping the appointments on time. She does not cushion any space in between appointments which means when she is done… you can’t even relax in the room a few minutes. You have to hurry up and get out so she can prepare the room for the next client. Then she didn’t even know how much the service she provided cost and had to look up the price. She’s nice but not professional in my opinion. Kindness is cool but good service all around is just as important.
I don’t recommend.

Dawne is AMAZING!!! I can’t have just anyone touching and caring for my skin. Yes, I’m picky and I’m mid-​to-​high maintenance on occasion. Dawne has a kind and gentle spirit which creates a peaceful space for every service I receive. She has a unique way of calming me down. And she is EXTREMELY knowledgeable about skin, skin conditions, ingredients, products, and more (I ask tons of questions). She creates masks specific to my skin type and offers easy at-​home solutions so I can properly care for my skin between treatments. I have been a client for at least a year, and my sister has been a client for at least 4 years. When I lay back on that table, I close my eyes and trust her. I ALWAYS LEAVE FEELING BEAUTIFUL! I have NEVER been disappointed. Dawne is one of the sweetest and professional service providers in the skin and beauty industry.

Dawn is WONDERFUL! She is personable and makes each experience unique! She puts you at ease before and during service and she is Hands Down the most GENTLE, PATIENT AND THOROUGH waxer I’ve experienced! I went in for a QUEEN BIKINI WAX with a Jungle down there! Not only did she reassure me that I wouldn’t be in excruciating pain She was right! We talked and joked through the whole service and it was quite bearable! Definitely check her out at the new shop right next door to the old one (It’s Nicer, Cleaner & Brighter)!!

Great customer service and excellent services! I’ve been receiving quality facial services for over a year and a half and I’ve noticed a drastic difference with my skin. I’ve also received other quality services. Dawne also recommended an amazing variety of products which I use regularly and can be purchased from her at a good price. I’ve recommended some friends who also have nothing but great things to say. I’ve received many compliments since going to Dawne and I would recommend her.

I made an appointment with Dawne for a Brazilian Bikini wax, canceled it due to unforeseen circumstances, and then quickly rescheduled for the same day at an earlier time. Even with all that craziness, Dawne was courteous and efficient. Long story short, I’m not a superstitious person, but I was having a day befitting of it being Friday the 13^th. I expressed this to Dawne in the beginning of my session. I have a pretty high tolerance for pain, but we all know waxing doesn’t feel good. Like, at ALL. Dawne made it EXTREMELY comfortable – not painless – but comfortable, and she listened to my stressed out babbling the whole time (lol). We also discussed developing a skin care regimen for my ridiculously spaztastic face (never had an issue with acne or marks until I became an adult, but I digress). The location is perfect, and she had just moved from the space next door. I don’t know what the old space looked like, but I can tell this one is going to be very nice. I can’t wait to see it all come together! At the end of the session, Dawne even gave me a discount to treat myself to something in order to ease some of the stress and tension of the day from hell I was experiencing. Truly a blessing! I will definitely be back, and next time I’ll be getting a facial as well.

Today was my first visit to Dawning Tranquility and I was a little nervous. Getting a Brazilian wax is never pleasent, however, this was the BEST Brazilian wax I have ever had WOW (I’ve been waxing for 10 years)! Very quick and almost painless! Dawn is professional, efficient & sweet!

Excellent facial. It was a relaxing hour and change. It was a nice set up and they had friendly staff. Now, the annoyances:
**My appointment was at 1, but was told that she was running about 10 – 15 minutes late. By 1:30 I was in the spa room and we got down to business by 1: 40. I was given a 10% discount for the wait – cool.
**I wanted a Treatment Facial but received a Basic Facial and wasn’t notified until it was over. She said it was because I use acne medication Retin-​A. I filled out a form where I noted what products I use on my face, all including medications, allergies, etc. We also had a Q&A before the session started and talked about what I put on my face, how often, and all that good stuff. She would have known then that my facial would have to be adjusted but did not mention it. Just in case I cancelled? Not sure. I chose Dawning Tranquility because their Treatment Facial seems AWESOME! I also want to note that their website lists medical restrictions and it says «Hair removal clients must inform the service provider if you are using prescription acne medication such as… Retin-​A…”– but I was not a hair removal client.
**She suggested I do facial masks a few times a week. I asked if she recommended any products. She said she sells a mask there and she can adjust the mix to personalize it, ok? … O. k… It is not until I am paying to leave that she mentions that the mask she just mixed together costs $ 37.10. What the hell!!! Who doesn’t mention that it costs that much before mixing it? I could have rejected it but I just took it and figured I’d tell y’all about it. Here’s how this interaction could have been better: she could have said «what you want to look for in a facial mask is _​_​_​and _​_​_​. We sell a great product here and I can adjust it to fit your skin’s needs. It costs $ 37 but I completely stand behind it.» For perspective, a bikini wax is $ 40.
Again, the process was really nice and I was soooo relaxed and it smelled amazing! But I was annoyed about these last two things.

I went to Dawne twice, both times were more painful than necessary (I have been getting brazilians for over a decade), and the second time she gave me serious first degree burns. At first I thought I was having an allergic reaction, and I texted Dawne about it. She was helpful and suggested I take Benadryl and offered me a «courtesy wax» to see whether a different product would work better. But the next morning, when the redness and swelling went down, I could see that I’d actually been burned — the skin down there was covered in shiny scabs. I texted Dawne about the burns and told her I would not be returning to her. She left me a voicemail while I was at work, never apologizing for burning me, only saying she’d refer me to other estheticians (as if I wanted anything to do with her waxing buddies) and that I should «call her about a refund.»
Have you ever been so angry at someone that you don’t want to speak to them in person/​on the phone, for fear of completely losing it and cursing someone out? That was me, after a weekend of pain due to the burns. So I texted her back instead of calling, and requested a refund. SHE NEVER RESPONDED, likely because she didn’t want to admit fault over text messages. She didn’t even call to respond to me. I never got a refund, which isn’t keeping me up at night because she was 20 minutes late for my appointment in the first place, so I’d only paid $ 45. But why couldn’t she just reverse the charge? And why couldn’t she text me back whatever «info» she claimed to need from me to do so? Because she is unprofessional, folks.
She’s polite enough in person and makes good small talk while waxing, but if you value your lady parts, and quality customer service, I’d suggest you go elsewhere.

After getting a bad eyebrow wax at a nail salon 2 years ago, I was terrified to wax my brows again.
After much persuading from a coworker of mine, I decided to go see Dawn for an eyebrow wax. I was so tense and nervous when i walked in, and Dawn could sense that and talked me through every step of the process. She was so sweet and did such a great job I’ll definitely be back!

Dawne was very polite and professional, and her workstation was very clean. Brazilian waxes are painful, but she moved fast.

I just started going to Dawning Tranquility for my Brazilian waxes. The location is fantastic and the prices are reasonable. Dawne is very personable and professional. The space is tranquil and clean. Brazilian waxes are never fun or relaxing. But Dawne makes me feel instantly comfortable. I’m still learning not to tense up so much. However, which each new appointment with Dawne, my body is getting use to the temporary pain. I’ve tried both waxing and sugaring and my preference is sugaring. This is now my go to spot for hair removal services.

I no longer go here but that’s only because getting here was too much of a hassle. But I came to Dawne for a Brazilian wax and she made my first time a pleasant one.
I was pretty late, because I’m the worst at navigating DC streets, but she still took me anyway. She talked me through it and made me feel less nervous. And it was actually not as bad as I thought it would be. In addition, her prices are pretty good. The only downside is some awkward positions. And she charges for canceling appointments with too short a notice. I understand why she does that but sometimes things come up. And I just don’t like having to pay 50 dollars extra.

Dawn took my boyfriend for the mens facial on time and did a wonderful job while doing it. 90 minutes later he came out refreshed and his skin looked better than it did pre-​bike (motorcycle) season. She is a pleasure to work with. My only gripe was not being able to book two new client appointments at one time but I understand why she doesnt allow that. Other than that if you want a good service for a great price you have definitely found it here

I waited until completing three appointments until reviewing to be sure of what I would write. I came to DC from NM summer 2012 and used Unilocal to find someone for bikini wax. I was looking specifically for someone who could sugar. I made an appointment and talked to Dawn the first time. I was still new to the area and lost everyday but had no problem getting to the salon (Eastern Market Metro). She introduced herself and asked if I had been waxed or sugared before. I thought it was great that she cared enough to ask. During the session, she offered advice for my ingrown hair problems and other ways to care for my skin post wax session. I waited maybe 2 months before coming back after at home treatment failed miserably (razor). She took a look and told me she could fix me right up. This time it was strip wax. She asked my why I shaved and after telling her about my time constraints, she told me to simply call her and she can see if we can set up an appoint. The third time, I called and she was able to get me in the next day. Strip wax again and I left a happy customer three time in a row. In every session, she relaxed me by talking to me. She is very knowledgeable and really seems to care about me and my skin. I really enjoy the nontraditional spa (R&B, Neo Soul) which also helped create a natural relaxing environment (for me). I have now had 3 experiences with Dawn in 6 months and I would recommend her to anyone.

I don’t usually write reviews; HOWEVER, I LOVE DAWN!!!
Nothing about a bikini wax is relaxing or painless, so I won’t to lie to you to tell by telling you that load of MALARKY. But if you must go through this medival form of Chinese torcher, then let it at elast be in a place that’s clean with an ethetician who’s professional, friendly, and as expedient as she is efficient. I love the online scheduling and the convenience of having a few establishments nearby to get a shot of Patron when I’m done. In terms of pricing, and for the job she does (we’re talking pulling from the follicles, here), she’s more than fair.

I visited Dawn for a badly needed eyebrow wax. She was wonderful and very accommodating! I called at the last minute and just before the holiday. She squeezed me in and did an excellent job!!!
I will definitely return and use some of her other services.

One of the best beauty and customer service experiences I’ve had in DC in the 5 months I’ve been here.
1. I’m not had a lot of good experience with bikini waxes, but she made me feel comfortable AND offered that if the redness didn’t go away, I could call her cell and she would come up with a mask for me.
2. She is just lovely.
3. The facial was extraordinary and she was able to give me exact details about why i was breaking out in certain areas and what i could do to help the situation. (Best of all, she didn’t give me a huge long list of things I HAD to do. She gave me some small, do-​able first steps to try out)
I will definitely be going back.

Finally after 3 years of actually living in the city and having tried dozens of salons, I have found Dawn. I walked in at about 4:30 pm without an appt (wouldn’t suggest it) but she kindly took me literally off the street and squeezed me in. Even though I was a «squeeze in», she didn’t rush. She took her time, asked me if I was on medications, asked me about make up habits, really analyzed my brows.
The wax wasn’t too hot, she based before she put it on, and continuously checked for symmetry as she went along.
I came in with the brows from hell… literally chewed up and ruined by every person I have allowed to let do my brows. Since moving to the city… my go to place was in Tysons Corner and I just can’t make it out there anymore…
She worked a miracle. Plain and simple. I will not let anyone else touch my brows anymore ever.
I was going to try that brow place on GA Ave if this didn’t work out, now I don’t need to. I wish I could give her 10 stars…
Very pleasant demeanor.

For all your waxing needs. Dawne is super professional and super caring. She knows her stuff. There’s always great deals and specials to be had and referrals are rewarded — so tell her you saw my review on Unilocal :).
She works via text and direct call to schedule appointments which I think is great.