Dental Dreams

The front staff is the best!!! I don’t see how anyone could have a bad experience with them. Not only do they have things to entertain children they make you feel at ease. Anyone who complains about time, please take into consideration that each patient is different. Once you go in the back they may find something else and have to take the time to evaluate the situation. I have a phobia of dentist. The staff assured me constantly the doctor assured me I would be ok. And I was. Give this office a chance. I did and glad I did. Please give them a chance you won’t regret it.

IF I COULD GIVE NO STARS THEN MINUS ONE, –1. So I never had good luck with doctor’s in the past and now that luck (bad luck) has extended with dentists within the district of columbia. I made two appointments with dental nightmares and had two different female dentists examine my situation. The only result is wasted time, frustration and no real answers. The first dentist couldn’t tell I needed a root canal and the second one barely even looked in my mouth. I only tried this place because they took my insurance and they were close to my home. Honestly I preferred the emptiness of that area. Bad adult experience ever

I waited over 2.5 hours to be seen by anyone, even an assistant or technician with my 1 ½ year old son. My appointment was at 11:00 am and 1:00pm I still had not been called back so I complained to the front desk. They told me that we were up next and that my room was almost ready. They placed my son and I in a room where he immediately began to get nervous. There were other patients in the back area who had also not been seen yet. My son started to get agitated because he was hungry and we could not eat back there so we waited for another 30 minutes and we were still not seen. After going back to the front desk to get an explanation as to the delay, I was told that I could reschedule. I declined and left the office. No one in the office offered an apology or explanation. I know other people who have made appointments to be seen and had similar experiences. This location is new to the neighborhood and accepts adult and pediatric patients but are ill equipped to handle either. They have more people working the front desk than they working in the patient areas. Please do not take your child here unless you have 5 or 6 hours to dedicate to doing nothing. Additionally, they called me yesterday to ask if I wanted to reschedule without any apologies and I once again declined. Please spread the word and steer clear of this place.