Eli Carry Out

I gave them at least 1 star because I had to in order to post a comment. I have been ordering from them for years and I will say the food is decent but when it comes to OVERCHARGING and the CUSTOMER SERVICE they are absolutely the WORST!!!
NASTY ATTITUDES and ALWAYS YELLING!!! and to top it off I ordered from them today the lady who usually takes my order wasn’t there, I placed my order paying with a c/​c she ask me for the ccv I asked why she was like it’s a new system, so after I gave it to her she tells me oh your statement is going to say Yum’s — I was like oh this isn’t Elis anymore — she said yes but new system new system. I felt a bit uneasy about this any who I get my order and I ordered a ginger ale (don’t really drink sodas but when I do this is the only kind) they send me a grape so I asked the driver he was like oh I don’t know you have to call the store — I did and they tell me” oh yea sorry” I said you charged me he was like yes sodas are $ 1.50 I said but I didn’t ask for a grape I wanted ginger ale — so basically you just stole my money!!! Well they finally sent someone to bring me a ginger ale and give them back the grape (smh) and the driver confirmed that this is not Eli’s… and my receipts says — YUMS CARRY OUT –416 Florida Ave NE. that’s not where I ordered from!!!

Welp… I won’t be ordering from them anymore, at least not for a long time. I order from them at least once a week and they definitely dropped the ball today.
I placed a very large order with them today and when my order arrived, some of the items were not in the bag. I called them back to inform them that I had some stuff missing and they lady got very defensive. She continued to repeat the order to me in a very nasty attitude as if I was trying to get over and receive free food. Obviously, when I placed the order with her, she didn’t copy down the entire order like I had given to her. I tried my best to calm her down and let her know she didn’t have to raise her voice because I was still talking respectful, but she kept the nasty attitude going as if I was in the wrong. I let her know that I order from all the time, but today would be my last time ordering.
I refuse to be disrespected like that and be treated like dirt. Whenever I would call and place my order, I would always speak to them in a very respectful tone. This carry out spot needs to understand that it’s the customers they need and not the other way around. There are plenty of other carry out spots customers can order from and it just so happens that I decided to order from them because the food was pretty good in my opinion. There are plenty of other carry out spots in the area I can order from and hopefully those owners know a little something about customer service.
I am courteous to the fact that the driver would have had a long trip coming back to drop off the missing items and I didn’t want him to go through that much of the hassle, so if she would have offered me a free order of fries during my next order or free wings, this situation could have easily been resolved and I would have been back to ordering with them on Friday possibly. Anyway, they will learn today that you don’t give a nasty attitude towards someone who hasn’t given you any.

They are the absolute worst. They completely fucked me over. They waited 30 min to 40 min to just call me because they didn’t understand my address when it was simple! So I gave them an address from across the street and they said that’s fine yet the lady was a complete bitch to me and hung up on me! I come to find out that they cancelled my order! Didn’t refund me my money! DO NOT ORDER FROM HERE! I’ve filed a complaint with the BBB & I’m in the process of hopefully shutting down their business and/​or suing!

I don’t normally take the time to write negative reviews but dear lord this was an awful meal. First off we ordered garlic chicken and hunan chicken, what we got was a pound of broccoli with a few pieces of chicken thrown in. Also did I mention the hunan and garlic chicken both tasted identical? The fried rice in my husband’s words tasted like dry wall. We ended up throwing most of the meal away. We had ordered through grubhub and they were nice enough to refund us part of the meal cost because we were missing items from our order and the lady we spoke with over the phone at the resturant was rude and obnoxious. Over all we won’t be ordering from this resturant ever again, if not for the awful food then most certainly because of the rude customer service. Even grubhub said they didn’t want to deal with the rude attendant after speaking with them. If you are looking for Chinese there are much better options out there. Give this one a pass.

Worst Chinese restaurant ever!!! Everything on the menu comes with 10 pounds of broccoli apparently. The friend rice smells like paint… DON’T DO IT… It’s a trap!

I ordered delivery via GrubHub and ordered egg foo young, it was delicious. Ordered chicken chop suey hardly any chicken, it was mostly broccoli and mushrooms, ordered curry chicken fried rice and found only 2 pieces of chicken and the rest are rice. Very disappointing!

This place exactly on par for what you’d expect from these Chinese, etc places. I usually get General Tso or Orange Chicken, both are decent and good portions. Crab Rangoon is good. I’ve ordered online and by phone and never any issues with the order. It’s super close to where I live and it’s my go-​to place for American Chinese food. It won’t blow you out of the water, but if your desire is take out type Chinese, it does the trick.

I ordered this place because they were close to my apartment. But it makes me wish I would’ve stuck to my usual chinese delivery place.
I ordered the steamed dumplings and pork lo mein. The dumplings came in an order of 8 instead of 6, which I liked. However their flavor was very bland and I found some chunks of mystery meat that I didn’t expect.
Their noodles tastes good, but it was hard for me to eat because of the pork that was in there. It was basically nothing but fat and no real meat.
This place was alright, but not somewhere I would order from again.

I ordered via online. The food was READY when I arrived to pick it up. FAST AND FRIENDLY! I will definitely come back later.

Good food. Fast and friendly service. I love the hot and sour soup when I have a cold.

As carryouts go, this one is on par with the others. The staff is very polite, even when the customers are not always. I believe they should highlight their vegetarian and vegan options because they are actually very good. One of the best dishes there that’s not vegetarian is their steamed shrimp. I’ve only had better shrimp, at Ruff and Ready on MD RT 212.