FedEx Office Print & Ship Center

Terrible. Staff is lazy and takes no pride in work. If all they want to think of themselves as, is human printer paper tray fillers, then they have succeeded.

Because I’m tired of this case and waiting for them to resolve it, I’ll be brief. Dropped my TV off and insured it for full value. The TV was brand new and packaged by myself (I have been packing and shipping professionally for 5+ years). It was in perfect condition and arrived as such (
). I cannot be any more upset with this service. It was shipped through a corporate account and I filed a claim. The claim was denied. Reason? The agent at the counter claimed the box was damaged ahead of time. The box was brand new with 4 1″ high density foam corners. I have a receipt for the purchase date of this box. Two other boxes were damaged, one to the point of being tattered and fixed by someone along the line with packing tape. To comment on the rest of the store? They didn’t greet me. Not a single hello either of the two days I came in, no friendliness or assistance carrying in over 15 large boxes to move my entire life across the country. This wasn’t service at all. I try to be patient since I have worked in customer service my whole life, but I wholly believe you get what you give. I was incredibly patient and friendly and to no avail, I was still burnt. Pick another location, these people aren’t trustworthy with expensive/​insured packages.
EDIT: Improved rating because the manager was so good in this process. He made everything better that he could.

Such great service and always high quality work with mass printing needs or last-​minute requests. The staff values customers and attention to detail. Never a disappointing visit.

Great location; near a major intersection in a neighborhood where a lot of people need their services. Not that far from the Metro; there are a couple of metered parking spaces right in front but if those are full or if traffic is building up behind you, parking is not easy in this area. Nice-​looking, sunny building if you need to stay and work a bit. All kinds of printing and shipping and computing services at reasonable prices. People working there were helpful and made me feel welcome. I’m usually in and out reasonably fast.
Printing tip: it’s set to color by default, which costs a lot more. Switch to black and white if that’s sufficient.
Sadly, I think it’s places like this that are putting the post office out of business. Not their fault for providing useful service though.

one staffer but she was great and made all the difference between this location and the aweful one up on Wisconsin Ave Chevy Chase.

Awesome Fedex Office. The staff are super nice and helpful. Wifi, workstations, never that busy. Great for printing out resumes before a job interview.

Slow but friendly service.

Computers, check.
Printers, check.
Printing out something urgently when my printer’s on the fritz for under $ 5? Priceless.
Copying, faxing, bright, clean, parking’s a pain, but that’s the only rub.

I usually have really bad luck at Kinkos, so maybe I’ve just gotten lucky here. Yes, they are all outrageously overpriced and staff are clearly a bit undertrained (probably a result of how little they are paid).
I’ve had good luck here. There is rarely a line, and I’ve only had to wait for a computer once, and only for like 5 mnutes (we had sporadic internet problems for a few weeks). The few times I needed to make copies and the machines were problematic (a constant problem at all kinkos), they were able to fix it for me in minutes. All in all, it’s a useful neighborhood amenity.
Granted, I have plenty of rants about Kinkos/​Fedex as a company, but those are more general and not related to this particular store (for example, they don’t recycle office paper. Seriously. Kinkos doesn’t recycle in DC. That’s for a different post somewhere else though).