H.Bloom

This review refers specifically to the company’s wedding flowers.
I got married last year and used H Bloom for my wedding flowers. I selected them because I had previously subscribed to the monthly delivery service and really liked the bouquets I received. I also found the pricing to be excellent and thought that the consultants I met really understood my sensibility and could deliver the things I wanted.
I’m knocking off a star for each of my two major concerns with their execution.
First, my entire floral team was shuffled the week before my wedding. Our coordinator had given notice and although she specifically asked to stay on to finish my wedding, the company would not let her, so I had to deal with entirely different people in the final days of planning when I had thought that everything was firmly in place. The team that came instead was courteous and professional, but I did not like they way the company itself managed this change.
Second, during the shuffle, a few things were either mis-​communicated or just carried out badly. First, I had requested a large, oval-​shaped bouquet with some dangling tendrils. I sent photos so it was clear what I meant by this. My actual bouquet was on the small-​to-​medium side and round with short tendrils. Also, some of the flower arrangements ended up looking very different than I had requested, and my flower crown looked a bit limp when I received it.
That said, the flowers really were gorgeous overall, and very much what I had in mind in a general way. Also, the price was very, very competitive and with the exception of the last-​minute shuffle, the process was stress-​free. We also got a small discount because of the SNAFUs.
I would probably recommend H. Bloom for its value, but if I were looking for wedding flowers now, I would ask a lot of questions about execution at the outset to make sure that they deliver what you expect.

I’m surprised to see so many negative reviews, so glad I didn’t look before calling them. They were recommended to me by the restaurant where we just had our holiday party and did not disappoint. I chose a simple yet elegant centerpiece design and ordered 10 of them, fairly last minute. Katharine was nice and very flexible. The flowers were delivered on time and looked wonderful. I will definitely call them again.

A co-​worker told me about H. Bloom, and I gave them a shot for a couple of years for several corporate events. They didn’t disappoint w/​their presentations. Nice, modern and they used a good cut of flowers. However, this year, I’ve noticed that they are getting skimpy and their presentations are thinning out like a balding person. I ordered eight arrangements for a local corporate event and I was SHOCKED when I saw the arrangements the day they were delivered to the hotel. I wanted to quickly supplement the vases w/​a street vendor’s supply, even if it meant I’d have to get carnations! (It was a fleeting desperado moment.) No one said that while the prices would stay the same that I’d be getting less flowers this year. The vase was mini, so it was very apparent that H. Bloom got thrifty and didn’t say this up front. The flowers are expensive for what you get, so I would caution others to re-​consider using this florist. I, for one, am moving on.

I love receiving my contemporary weekly arrangement. They do a great job of creating something new and exciting every week.

The website was great and easy to use, great photos of the exact type of elegant, modern arrangement I was looking for. I was so psyched when it was recommended to me. I guess I should have done my homework on Unilocal.
My friend still has no flowers a full FOUR DAYS after the scheduled delivery date.
For a time-​sensitive occasion like a birthday, this will not cut it.
Two days ago customer service said they’d rectify the situation by sending an «enhanced» arrangement and yet no dice.
No use being a good florist if you can’t deliver; I guess I will never know.

I signed up with H. Bloom because I loved the idea — fresh flowers, at a reasonable price point, delivered on your schedule. Unfortunately, the execution did not cut it. With H. Bloom, you choose select what type of arrangement you want, and how often you want to receive it. You can also change you delivery date or cancel a delivery online, which is great. I chose the «classic» arrangements, and thought the price was reasonable at $ 30-​something per delivery. You could choose from two different arrangements for each delivery — usually one was whites and greens, while the other was more colorful.
The problem that I had and the reason I ultimately canceled the service was that there were constantly delivery and quality issues. Sometimes the flowers arrived in absolutely perfect condition and lasted for the full two weeks until my next delivery. Other times they arrived already brown around the edges and only lasted a few days. And once I received the other arrangement for that week, rather than the one I’d selected.
Then there were delivery issues… I had my flowers delivered to my office, since I didn’t want them sitting outside my house for hours on end in the heat/​cold/​stormy weather. Their site specifically said that they deliver both to home and office, and the delivery was supposed to be received between 8 a.m. and 5 p.m. (later extended to 6 p.m.). I am at work until at least 7 every night so this should not have been an issue, however, there were several times that my flowers did not arrive before I left, meaning that they sat out overnight (I even switched from Fri. to Thurs. deliveries, after one of my first deliveries arrived late on a Fri., and sat out in the office and died over the weekend). The first time I called to complain about a delivery issue, they sent a replacement and a bunch of tulips which was nice, but I’d much rather have had my order come when it was supposed to.
The last straw was when the delivery guy arrived close to 9 one night, after I was gone and our receiving department closed, so no one to accept delivery. In roaming around the lobby, he happened to encounter one of the heads of the company, who then had to spend her time figuring out where they were supposed to go and sending me an email. This is NOT the kind of attention one wants drawn to themselves at work. At that point I called and canceled my service.