: Irresponsible business, Zero customer service If you intend to sell books thru , please be warned and advised. This site does not care about sellers. They cancelled our selling account after 10 years of long standing good history, because of a supposed shipping violation; they never explained the violation even though we requested explanation several times. Only possible communication with them is via email(they call themselves«an online company»); the online customer representative was very rude and not helpful, ignored all our questions or concerns and simply kept referring us to their«help» pages. Since accounts link to , this caused our account to also be blocked, which is a totally different site with different policies. This blocks seller activity also on the other site, and doesn’t even let you use the account for buying any product; but did not care about helping resolve the situation. The eBay people tried to help but they could not do anything about the already blocked account. On top of this does not immediately pay seller revenues, as policy they only pay twice a month and they provide no option for requesting immediate payment if you are in urgent need of the money. So upon cancelling an account like they did to us, they place your pending payments on a 60-day hold period, which we doubt is legal. After 60 days when you try to reclaim the frozen funds they come up with another list of hurdles and«account identity validations» in order to release your money. In our case we did not have any extra identity validations to do since our account had current up-to-date information, so then the customer representative simply stopped responding to our email requests for payment.(There is no way to contact them via phone). We had to call ebay for advise, they provided a phone number for 800−545−9857, when you call this number it is an endless loop voice response system that never connects you to a real person. So, when there is a problem with these people, there is no simple way to resolve issues and you are stuck, and THEYAREEXTREMELYDISREGARDINGANDDISRESPECTINGOFSELLERS, who are THEONESWHOALLOWTHEMTOEARNTHESTEEPFEES they charge on every book sale. If you intend to sell with this company beware of their questionable and unfair practices, try to take your business somewhere else. Thank you.
Leila S.
Rating des Ortes: 4 Astoria, NY
Students, professors, and Unilocalers… Take this time to be enlightened to a great wonder of the internet. Most people have at some point in life has experienced the dreaded pain of spending $ 800 something dollars at the University bookstore each semester on textbooks and course packets that will hardly be looked at once a class is over with. It’s a shame that such precious dollars are wasted so easily so often, simply because people don’t take the time to peruse great websites such as this one to get better deals at. It really doesn’t take much effort. Lets take one of my useless Economics texts for example. «In Defense of Globalization» by Jagdish Bhagwati. Other than using this text for citations and references in my final exam, it would serve no good purpose other than a doorstop. Search the ISBN and list your copy in its condition and a price accordingly… CONDITION: Very Good PRICE: $ 5-more-than-purchased(because you are smart & purchased the best used copy online) DESCRIPTION: Excellent condition! All pages perfectly intact and some highlighting throughout book. Minimal drool stains on page 225… and 236… and 241. It’s quick, it’s easy, and you sure as hell get more money back than you would selling back to the campus bookstore. The only thing that sucks is that the site takes 15% commission… BUT, they provide $ 2 – 3 for shipping and handling costs. = Half less broke.