HughesNet High Speed Internet Authorized Dealer

This company is a joke, a ripoff and are NOT reliable at all. Avoid this company like the plague. I’ve been lied to, given the worst service imaginable and billed for months that I had NO service. Now they have the audacity to send a creditor after me for their ZERO service ?
Please listen to others who say the same. If I knew how to shut them down through the State Business Bureau, interstate business bureaus or Federal government I would.
I’ve NEVER felt so cheated and stolen from as I do now.

Avoid this internet provider at all costs. We had them for years only because they were literally the only option. The customer service is by far the worst I have ever dealt with. Their phone support center is outsourced (over seas). It’s impossible to speak with anyone you can understand.

I was not happy with the services and cancelled within 30-​days. Hughesnet sent a prepaid box with pictures of what to return-​COMPLIED! I receive a charge on my credit card bill indicating that I had not returned all of the equipment. I spoke with a representative who advised me that the radio from the satellite was to be returned as well. The representative advised me that I should have been informed of that, yet it was not included in the package of items to be returned. I work out of town and am in Los Angeles. I care for my 75 year old mother, who kept receiving harassing phone calls from Hughesnet. I finally have a construction worker with a large enough ladder to get the radio from my 2-​story house and return it in the box supplied by Hughesnet. Today, February 9, 2015 my mother contacts me and states the box was returned with a large «x» over the address. I call a representative who stated «we rejected it», yet still could comprehend my concerns. Therefore, I filed a BBB report against them. So Sad!

Worst internet service ever! Dial up was almost more reliable than hugesnet. The service is way overpriced and every time there is a storm your service will be down.
The best part is when you call customer service for support and they tell you there are no issues! Well I guess I just wanted to chat with someone I can hardly understand about my internet connection.
Stick with cable!