lululemon athletica

Check your price tags and be careful with the «we made too much» (sale) section. All sales are final at lululemon.
Months ago, I purchased a lululemon jacket on sale for $ 80 at the Georgetown location. Later that evening, I discovered the same jacket was priced at $ 70 online. And 36 hours later, I found the same jacket was $ 49 at the Logan Circle store. (Did I mention that it was tax-​free weekend in the suburbs??)
Given the $ 30 price difference (and the 60% markup), I contacted lululemon corporate online/​call center about the situation. They gave me a $ 10 store credit (not refund) toward a future purchase. I didn’t feel 100% satisfied, so I called lululemon Georgetown and the manager refunded $ 30 back to my credit card. I still love my jacket and get compliments… but the entire experience has made me reconsider future purchases at lululemon in general. From now on, I’m sticking to other athleisure brands which honor reasonable customer service polices and consistent sale prices.
P. S. If you’re still shopping the lululemon final sales rack, then Georgetown has more inventory but remember that every lululemon store manager — including the online store — sets their own final-​sale prices. If you have time, do some price comparison shopping between different stores in your area. Heck, try a completely different CITY. I often wonder how much my jacket costs in middle-​of-​nowhere lululemon versus lululemon in DC.

Disappointed in the way I was treated at this location today. I’m an avid lulu supporter and was traveling to the DC area to visit friends. I popped into this location while exploring the Georgetown area. As an out of towner, exploring for 10+ hours today, I had a small backpack with some essentials. I felt like the staff here was treating me like a criminal. Second guessing the number of items I brought out of the fitting room. It never feels good to get accused of something and I should have just walked out without purchasing anything. The fitting room employee walked my stuff to the register and told the register employee that she was suspicious of me. It was a terrible feeling, especially having worked in retail during my college years. Glad to have friendly staff at the lulu in my hometown. Would not go back.

The customer service at this Lulu location is excellent. I typically shop at the Bethesda location since it is close to where I live, but I like to come to Georgetown because they have pieces that I can’t find at other lulu’s in the area. I have been here several times and consistently have had a very good experience. I believe this location has the largest assortment of clothing in the DC metro area, so even if it’s a little out of your way, it’s definitely worth checking out

My friends and I visited this location during the Nike DC Half Marathon and was surprised by the excellent customer service we received. I’ve gone to other locations, including their outlet in Gilroy, CA and have never ever gotten what I would call stellar customer service. I came to expect snotty service from them especially when it comes to returns or exchanges, but this Georgetown location really surprised and impressed me. The sales staff helped us with an exchange of a pair of pants that my sister in law was currently wearing. Yes, you heard right. She was wearing the pants that she ended up returning! There was a defect on it that wasn’t noticeable (it was on the inside waistband). Some would argue, well you can’t see the defect, so just live with it. I say, if you’re going to pay that much for active wear pants, they better be perfect, right?! Since they didn’t have the same pants in her size, they were more than happy to exchange it for store credit. So my SIL came back the next day with the defective pants she had worn the day before and BAM! Exchanged for full price merchandise credit. It didn’t matter that the original sales person whom we spoke with wasn’t there to do the transaction. The staff was always on the same page about just giving the best customer service. Great job Lululemon Georgetown!!!

When travelling I usually like to say that I am from Western Canada, the lululemon homeland. I often stop into other lululemon stores when I am travelling to see what kind of stock they have available. Being from the lululemon homeland, popular items sell out fast and sometimes I can find more unique items travelling. This lululemon store has to be the nicest I have ever shopped at. The store is large, airy and bright, and fully stocked with all the pieces and colors currently offered. And that headband wall! To top it off, there is a loft with a yoga studio above it, I imagine they get a lot of business from people attending class.
The staff working here were friendly and attentive, discussing fit and function with me for as long as I wanted. My normal lululemon shopping experience usually consists of waiting in line for a change room, so it was a pleasant change of pace to have a sales associate all to myself. I didn’t end up buying anything, but locals should consider themselves lucky to have such a great staff and selection available.

Of course I’m going to LOVE this store!!!
I’m a sporty girly girl!
I’ve been purchasing my sportswear from lululemon athletica for almost 10 years.
Its expensive. The boogie shorts could be redesigned from back 4 years ago.
The bras are always awesome and colors are amazing. Always.

So what is wrong with this place. Usually the staff at lululemon are really friendly but I was in there and even though it was obvious that I needed help, the staff ignored that I was in there. In fact, it seems like they largely ignored anyone who was a minority. C’mon lululemon, what gives?

I was in desperate need of yoga/​hot yoga/​workout clothes and after looking around at many different stores/​brands, I decided to bite the bullet and invest in great pieces that were not only going to keep me comfortable and supported, but keep me cool when my workouts got too hot to handle, and looked stylish. I was attracted to lululemon’s styles and while strolling in Georgetown, I decided to take a peek.
The store at this location is beautiful. Great layout, open, clean, and airy. I was greeted with a smile and upbeat attitude every time a sales associate passed by me. I had Laura? assist me in picking out pieces that would be appropriate without pressuring me or pushing me and off to the dressing room I went. They explained the different pieces, the different fabrics, and how the fit should be. Tights/​capris should be snug– not too loose or you get camel toe and aint nobody want that, girlfriend! I have no shame in my game so when I was debating between sizes, I called the salesgirl over to look at my crotch and tell me how my butt looked when I bent over and these girls did not bat a lash– they kept it real, had a great sense of humor and helped me find the perfect pieces that I am so excited to wear and workout in. Hey, if it helps keep you motivated for a healthy lifestyle, go for it. I just loved my experience browsing the store, picking out pieces I liked and tried on, I had to buy them all (sorry wallet). So yes, I’m officially sucked in, sell my soul to the devil, I just might be a new lulu addict.
They often host free fitness classes (yoga, barre, spin, runs, etc.) either at the store’s upstairs loft or at a nearby/​partnering studio and for their community outreach, I can give a high five and oOMmmm…
Namaste, Lululemon friends!

A couple months ago, I bought running tights, only worn twice and they had a snag in them! Caroline, at the register, provided such great service in returning them! When the service is that great, I don’t mind dropping a dime!

This location has a larger selection than the Claredon store. I found a lot more lifestyle pieces here and sale items as well. I usually don’t find many sale items on my size and was surprised to find many pants on sale in my size!
They recently marked down capris and tights.

Excellent customer service! I’ve been to many lululemon’s and this by far is the best as far as customer service goes. I was greeted nicely upon entering the store and asked if I needed anything. The employees were very friendly and attentive without being too in my face. They had a good selection of clothing to choose from along with the Dance studio 3 jacket that has been sold out in the area I live in (San Francisco Bay Area) in my size. I will definitely come back to this Lululemon again when/​if I’m in the area!

Great customer service.
Bought my white Marilyn Monroe bathing suit here.
A little pricey but totally worth it.

Nice stuff but pricey… worth it for a fitness-​minded individual because they’re stylish and the materials are quality.

I’ve been shopping here for a long time and this review has less to do with the store location than with the quality of the clothing. It has gone WAY DOWN. I used to not mind spending a lot on yoga gear because I practice 5 – 6 days a week, but now I am just hoping and praying someone else starts a yoga gear company that I can switch to.
All of their brights fade after a few washes and bleed onto everything else when they’re wet. If you do hot yoga and sweat a lot in them, the detergent you have to use to keep your clothes clean just fades and wears them out, despite the fact that the detergents are all specifically for workout gear and I NEVER put my lulus in the dryer, I hang them. Nevertheless, beaded fabric and faded out color in only a month.
They changed the style of the wunder under to be awkwardly shorter (just below the knee) and too tight to pull down over an athletic calf if you wanted to, and lower on the hips which is totally obnoxious when you’re doing forward bends. I’m a size 2 or 4, small and athletic, don’t have a huge butt or anything so I shouldn’t have to really struggle with the fit. The new power y is also made of thinner (and thus see-​through) material, and is long and loose. SO now my size 4 tops fit my breast area but flop over my head in headstands and bends of any kind because I am too thin for the bottom of the shirt. I have no idea who they are making these clothes for anymore but I am so disappointed. The quality has taken a nose dive and it’s no longer even close to being worth the money. I’ve bought my last pair of lulus I think.

I was on the fence between 3 and 4 stars here. I went with 4 because they do have some very nice workout gear. The staff was also very friendly and helpful. And overall I like the vibe of this place. The reason I was debating thee was because HOLY MACARONI! The prices on this stuff!
I got a pair of yoga pants on sale, work out shorts, and a top and it came out to well over $ 100… I think around $ 140… Well, I can’t complain too much. I was the one who bought the stuff. But it is high quality and sometimes you gotta feel cute to get your ass to the gym!

I can tell that some of their products are definitely superior quality than a lot of other athletic wear out on the market. Hence, pants and sweatshirts range from 100+. If you want a sports wardrobe with 100+ different colors/​patterns and have $$$ to spend, come here! My favorite part of this lululemon store, however, is the second floor yoga space. Every Sundays at 12, local yoga instructors guest teach here and it’s free to attend, just bring your own mat! It’s a pretty big space, and each class easily fits 100+ students.

Today, I went into this store for the second time in my life. It will also be the LAST time.
As, a poster below, Jenna C. said, the salespeople are incredibly annoying and, well, incredibly mindless and self-​absorbed — to the point where they insult their customers.
I went in to get a pair of long, lightweight tights for indoor use, and I needed them to fit close to the ankle. I explained this to the first girl who asked me, but was met with a blank stare.
Now, I’ve done tons of yoga, but don’t do it anymore because the yoga teachers in DC just do not compare to those in California, where I lived for many years. So… I like yoga. In fact, I love yoga. But the fitness world does not revolve around yoga. I also run. But again, female athletes really can do other things besides yoga or running.
So…after being asked repeatedly what I needed the tights for, I had no choice but to explain I could use an extra pair for deadlifting, which AGAIN means I need them to… AGAIN…be lightweight and fit close to my ankles (no bell bottoms). Of course, none of the salesgirls even knew what a deadlift is. My breath was wasted just as I knew it would be. I had to repeat myself about three times to three different people before being directed to… ta dum… an $ 80 pair of lightweight tights that fit close to the ankle.
Then, I was trying on some jackets, which were cut very oddly, and a sales guy stands behind me watching me. He then asks me if I am «looking for some poof.» Ugh. I thought I was looking for a jacket.
He then directs me to some other jackets suggesting I might like them if they aren’t «too young for me.» WTF? I heard him describe another woman shopping there as «an older lady.» Ugh. Great, just what a woman’s athletic apparel store needs: a misogynist, ageist salesperson who can’t help but insult customers because of his own mental stereotypes and lack of fashion sense. And the irony: the jackets were something just about anyone would wear. I mean really many older women wear lululemon. Who else can afford it?
For the record, Sir, my ass (old as it may be) looks better than any of those 20-​something salesgirls in your store who aren’t even creative enough to wear something other than what is in their own store window and was put together by corporate for them. In fact, Sir, my old ass is probably more muscular than yours. And you’d know that if any of you knew WHAT A DEADLIFT IS.

I don’t think I can offer any more praise for Lululemon than what has already been stated. For anyone who knows me, I enjoy drinking the lulu kool-​aid and wearing their threads on a daily basis.
My theory is quite simple. To justify paying what I pay for my workout clothes, I’m going to use them and use them often to bring down my per wear price. (I’m married to a finance guy, so one must learn to think in these terms). And in addition to wearing them to run, do yoga, ride bikes, or really, do anything active… They’re so cute and comfy, its hard to reach for a pair of jeans to run errands when I can move so effortlessly in a pair of crops. This investment keeps me healthy, and alleviates those drama filled moments of having «nothing to wear» because half of my wardrobe (the non-​lulu half) doesn’t fit as it should… There is nothing sweeter than knowing you’ll fit into whatever is hanging in your closet.
As shallow as it sounds, this is motivation enough to keep my body moving and my mind happy. It sure beats paying for therapy, doctor visits and ailment related medications!
And as a side note — the staff here in Georgetown rocks too :) Come run on Thursday nights with run club!

This store is pretty big and they had a wide selection of styles and sizes to choose from. I was especially happy to see the sport bra selection. The girls working there are very nice and really tried to help me out.
Lululemon is more on the expensive side but I have never regretted a lulu purchase!

This is where it all began.
My love for Lulu.
I only come to DC for two reasons: Cherry Blossom Festival and Lululemon.
April 2011. I purchased my first Lulu pants from here. Size 8.
April 2012. I’m now between size 2 – 4. Came back to the same store for their free yoga class!
How does Lulu motivate me? Shrug. All I can see is results!
I brought two of my friends to DC just to take their free yoga class on Sundays. They were wonderful enough to lend us yoga mats*. Friendly, helpful staff. The class was intense too! I love the wide open, sun-​filled space up on the second floor. Perfect for Sunday morning yoga.
*BYOM: Bring your own mat (I will next time!)