On The Go PC Repairs

They had a computer malfunction that prevented them from getting in touch with me after I had prepaid for a laptop screen repair totaling $ 450. Following multiple attempts to reach them, I put in a dispute with my credit card company. After that, they reached out and got my fixed computer to me. The repair was fine, my computer no longer has a cracked screen, and the fact that they picked up the computer from me and dropped out off at my place was nice. But it was expensive for the service and I had to go through an extended hassle after they had already taken my money.

Stay away! Avoid at all times! This is a horrible business, it is not in fact a business, it is a scam. I regret the day we called them up with a broken screen issue. The «crew» took in the computer and asked us to pre-​pay for the cost of the screen $ 200. Sound familiar? See other reviews below. Seems like this is a well oiled machine for these scammers. They have not answered my phone calls for 4 weeks after this. Then they said that the part they ordered was wrong and asked me to wait more. I went into the «office» several times (was never able to talk to the actual employees, just the secretary in the building, who was working for another business). Basically, after 6 weeks of scandals I received the computer back and it came with «new» frames and cover cases that were scratched and of poor quality and were obviously taken from an old computer of some sort and simply placed on ours, the charger was not the original one either and was old too (it ended up dying a month later). The computer has not been properly working ever since. Waste of money, time, energy, nerve cells. Ablsolutely horrible place, awful people, AVOID! Too many red flags were waived at me and I was too naïve to neglect them, but in this age I was so surprised that such owful «businesses» can still operate.

I’ve had my laptop for a few years, and it had been slowing down to the point where it took a few minutes to boot up completely. Then one by one my browsers stopped working. I was figuring I may need to buy a new laptop because I didn’t want to just go and leave my computer with some store that was going to make up some issue and then charge me as much to repair it as a new one would cost. Also a friend who knows computers said my computer had a few issues that he didn’t know how to deal with. A woman who works in the same office building as this place told me they had done a great job fixing her PC so I took a chance and took it in to find out why none of the browsers were connecting.
They called, told me exactly what the problem was. The price they gave me was surprisingly low. The also said that they noticed my computer was starting up slowly and if I wanted they could fix that for an extra $ 25.00. Lastly, they said they could drop it off AT MY FRONT DOOR when I wanted. Are you kidding me?!
So I now have my computer back, it runs as fast as the day I bought it, the other problem is fixed, and I didn’t have to go anywhere to pick it up. I’ve already recommended On The Go to another friend and cannot say enough good things about them. I really didn’t feel like buying a new computer and they have given me my old computer back running like it’s new.

At first, I was impressed with the service for replacing my laptop screen hinges and bezels. It did take a couple of weeks for the parts to arrive and for my computer to get repaired.
BUT, when it was returned to me, the new parts had visible scratches and gashes in the screen cover. When I agreed to the service, I was told that parts would be new. I was not informed that the new parts would be used or visibly worn.
Shortly after, I spoke with the manager and he offered to send me a $ 20 refund for the damages. After a month of waiting, a check has not been received and On the Go PC no longer answers my calls.

5 stars are NOT enough !!! They fixed my computer and is working better than ever !!! I have already recommended them to someone … wonderful job !!!

I had a broken laptop screen and nobody else would repair it. I went to Best Buy and they told me it would cost $ 300. I am so glad I called On-​The-​Go instead! I called in the afternoon and they got back to me within ten minutes, made an appointment to come to my home the next day, and repaired my laptop quickly. The best part was they charged a fraction of what Best Buy (or anyone else) had quoted me. The whole experience could not have been quicker or more pleasant. These guys do not disappoint!