Patsy’s Nail Bar

So disappointed. First time I went my nails accidentally smudged and they had to repaint one nail. I was so embarrassed by the condescending attitude displayed by two of the employees. The next time I went, the next day the full separated from my nails and gel peeled off. When I went back they repaired only the gel on three nails instead of fixing the set. After this they all fell apart and I went elsewhere. They don’t care!!! Not cheap either.

I have an annual holiday tradition of treating myself to a manicure and I was crunched for time and looking for a place near a metro line in DC to do it. Good old trustworthy Unilocal came to my rescue and I discovered Patsy’s Nail Bar! I made an appointment and they were available the same day — Sweet!
The manicures do cost a bit more than some other places in DC — the regular was $ 20, but I really loved the job done and my nails are still looking fabulous over a week or two later.
My nail stylist was nice and chatty (we chatted about holiday shopping), though my only complaint is that she was sick. I really don’t think nail stylists should come to work when sick, since they are interacting directly with their customers and I really didn’t want to catch whatever cold she had. She had to step away a few times to cough. Also, at the end of my manicure, as I was getting ready to dry my hands, she barely said goodbye and went and sat in the back to eat food.
Other than that, she did a good job professionally. My nails were perfect and I appreciated that she used acetone on the skin to wipe away any residual nail polish marks on my fingers. It was a neat application and I loved and still love my sparkly red nails!
I would definitely return. It might not become my go-​to nail bar (there are plenty of nail salons closer to where I live and I likely won’t be on a time crunch next time), but it’s a solid place and very conveniently located a few blocks from the Farragut West metro station and Farragut Square.

One of the best manicures I’ve received in the area. Booked an appointment via Pretty Quick and was able to get an appointment within an hour. Great selection of colors, choice of drink, and snacks! The technician really took her time to make sure my manicure was perfect before I left. Thanks Patsy’s… I’ll be retuning soon!

I went in yesterday for my first visit to Patsy’s and I loved it. My nails look great, service was great, and the champagne was great. I’ll definitely go back for regular manicures.

I love this place! I am from SF, but got married in DC a few years ago. I tested out many places in DC before my wedding… This was by far THE BEST. The gel manicure literally last 3 weeks on me. (And I will say I use my hands and wash them constantly at work…) I travel to DC regularly and always stop in for a manicure. All the ladies that I have had have been good! Ruby’s designs are great!

Hidden nail salon. I was skeptical but couldnt find another place to go for a mani. I walked in and basically was ignored. Ppl looked up and went back to work. I asked if I could get a mani and they directed me to sit on one lone chair by the door as I waited. Not another word. Soooo I waited. And felt like I was invisible.
Very hot inside. Not that clean
Another lady finally came and took me upstairs in this tiny looking area and did a manicure that was pretty nice and offered me a Coke. Behind me an entire group of people crowded around to pedicure chairs so that was awkward. Overall if you really need it done you can go but was not that great…

I was in town for my best friend’s wedding and went to Patsy’s Nail Salon for a shellac mani and pedi. When I arrived, the hallway and stairwell smelled like rotten sewage, but once in the salon it seemed to go away. It was chilly out so I wore my Ugg boots & brought flip flops to change into. Since there were no hooks for my purse by my spa chair, the technician told me to just set my purse and boots beside the chair up against the wall. The lady that did my pedi was quiet but did a good job. The other lady who told me where to put my stuff pulled up to the side of the chair to do my mani (she had blonde, curly hair and a strong accent). She pulled up a small table to place her stuff on and put the UV dryer in my lap to dry my nails– this was unusual but we were working with a small space so I didn’t mind. I just felt like she was rushing but that is fine. I got a light pink color which after doing 2 coats on each hand, said she had run out so we couldn’t do a 3^rd coat. It was a little light but would do. As she’s touching everything up, she knocked over the polish remover and spilled it ALL OVER my new ugg boots and michael kors purse. I wiped off the purse but the boots were soaked. She went on to tell me «next time don’t put your boots next to the chair”(Umm– you told me to put them there and where else would I have placed them??). I asked if we could clean them off but she insisted that it would dry and be fine. I told her I was nervous since polish remover stains, etc. She ignored me and continued to finish my nails. Sure enough, once she had finished, the remover had dried and left large stains on both boots. She took them to the bathroom to try and rub it off with water– now just making it worse. The owner walked by and she told her what had happened. The owner just said «aww» and gave me a sad face. REALLY? No offer to replace them, get them cleaned, give me a discount on my $ 80 MANI/​PEDI after they ruined by brand new expensive boots. The technician just handed them back to me and said «sorry». I was livid when I went to check out and even asked the cashier if there was anything she could suggest as my last attempt to see if they could do anything for me. She just apologized but looked like she felt bad.
I am DISGUSTED with the fact that the owner didn’t take a moment to speak with me about the incident and that neither her nor the blonde technician tried to make the situation right. To blame the customer after you told them to place their belongings there is absolutely ridiculous. This is TERRIBLE customer service. I know mistakes happen but to not even offer a sincere apology and to tell the customer it’s their fault is sickening. I felt completely mistreated. If the owner of the salon reads this and would like to reach out to me to atleast offer an apology, it would be appreciated. As an owner, you should make this situation right.

Went by for first time as walk in. Told they could not accommodate me for an hour so. I made an appointment to return in an hour. Came back and they. had me sitting. I asked about value of appointment as they had me sitting with several walks ins having. been
the meantime while I waited. Person at front desk tells given I am just getting a manicure there is nothing she can do. Not sure why I was asked for an appointment for just a manicure if there is nothing she can do to honor appointment for just a manicure
Drab drab drab inside. No feeling that this is.a.clean nail spa.

Just went to Patsy’s Nail Bar for the first time today and I had an incredible experience. They were very friendly and accommodating. My nail technician, Daniela, did a phenomenal job. She took her time, was detail oriented and gave ma a perfect manicure.
Will definitely be back!

Love love love Toon, but really, you can’t go wrong with any of the manicurists. They are shellac specialists, you don’t get them clumping on a thick layer just to get done. Toon would rather put on three thin layers that just get it over with.

I will never go back here again — they’ve gotten enough of my money. I’m so heated right now.
I went here once from the good review on Unilocal on a Sunday and happened to get a technician that was nice, patient and did a good job. I thought ok cool this will be my spot.
I went back the next Sunday afternoon and another lady saw me and she did a good job. Not as good as the first time, but good enough.
So today I went back thinking all would be well but I went during this weekday instead of Sunday. They were too busy so I called a bit later, made an appointment and returned.
The woman I got was immediately throwing off warning signs. She didn’t wear gloves, her nails looked like she had been biting the hell out of them and destroyed my hands.
My fingers hurt and she actually cut me many times and cut my nails so short that they’re almost bleeding. I didn’t totally notice until I washed my hands later and all had dried.
I called twice to speak to a manager but I got attitude and haven’t heard back. I was going to be nice and not leave a bad review on Unilocal and just talk to the manager but after their unapologetic attitude and the fact that they still want to charge me I’m leaving this here.
What the hell is the point of paying money to get a manicure if they are going to leave your hands destroyed.
I now have to go to CVS and get some ointment.
Can you believe the woman told me I could come back to the nail salon and use their neosporin ointment if I wanted to? Oh so you have a damn first aid kit there because you know your technicians will rip skin, cut hands and nails and have you nearly bleeding by the time you leave?
I’m toying with the idea of reporting this place to the D.C. health board.
Especially since the last time I was in there I saw this weird sanitizing heating lamp thing that looked like a toaster over with all these weird sponges and random shit in there. I don’t know if I really trust that just because they have their tools in little plastic bags that they’re really sanitizing them or if they’re just putting shit back in the bags.
They literally got me so angry right now. Waste of time and money. And disappointing as hell.

I’ve been going to Patsy’s for about a year now for shellac manicures and pedicures and they are the best! Dori and Daniella are both excellent. The nail bar is above the liquor store and takes up two floors so they can cater for large parties too. The services are always professional, efficient and comes with a drank. They also have flat screen TVs everywhere so you can just zone out if that’s your thing. My shellac manicures last for at least 3 weeks without fail and they have the best selection of colors. Most importantly, they go out of their way to make sure that you’re comfortable unlike other nail salons that I have experienced and the prices are very reasonable for the quality and experience you’re getting ($ 48 shellac manicure/​$ 96 for both with tip). Getting reservations is also super easy by calling ahead. They tend to get very busy toward the end of the day. And if you’re hungry afterwards– the club waffle from Poppabox next door is also a treat.

What sorcery is this??? A regular, non-​gel manicure that lasts two weeks?
My first visit to Patsy’s, I had an incredible experience. The technician took the time to mend/​fill broken nail and was meticulous with the cleaning and the polish job. I had a bit of sticker shock when I discovered the mani was $ 24, and vowed to return but resigned myself to that fact that it couldn’t be my regular salon because of cost. Imagine my delight/​surprise when my polish remained unchipped for over two weeks.
Convinced it was a fluke or a lucky polish choice, I returned to Patsy’s after cheating once with my normal place (and experiencing chipping the very next day). I’m coming up on a week since my manicure at Patsy’s and there is not a chip in sight!!!

I have been to Patsy’s 3 times. All three times I used an app to make an appt. The first time I went there for a pedicure it was wonderful. The technician was super attentive and did a great job, offered me something to drink and everything. The 2^nd time I went I came in and my technician was getting a pedicure of her own and the salon was empty except for staff. She dried off to do my pedicure but didn’t offer me a drink or anything and barely spoke to me. The pedicure itself took nearly an hour, but was excellent.
The 3^rd time I went was my worst experience yet. I was a little miffed at not being offered a drink or anything from the 2^nd time when all the other patrons who came in after me were, but figured it was a fluke; it wasn’t. Once again, I came in and my manicurist (a different woman) was lounging in one of the massage chairs when I arrived. She looked annoyed to see me, didn’t offer me anything to drink, cut my nails way shorter than I had asked for and then abandoned me as my nails were drying. It started to get very busy after my appt started and every seat was full and my technician went on to another appt. The other customer was seated two people away from me and she chatted with her, offered her drinks and was generally pleasant, all things I didn’t get at all. The manicurist next to me was nicer to me than my own!
Because I had booked through an app, I was all paid up (including 20% tip which I would not have given if paying outright) so I just left once my nails were dry, as I had the two times before. This time someone came running after me and made me come back upstairs to close out. I told her I’d used the app, even showed her the text that said I was all set and she still made me come back. Once we got upstairs she asked someone about the app and they said I was fine and I was able to leave.
The manicure and pedicures I’ve received were excellent, truly were. But the service was definitely lacking and there are too many other salons nearby to put up with selective customer service.

Fantastic service! I absolutely hate getting pedicures; I would even consider it a form of torture, but Dori listened to me when I told her how super sensitive my feet were and did exactly as I asked. Another side plus is that they offer a complimentary alcoholic beverage (most likely to create a relaxing experience). All in all, I am extremely impressed with my visit to Patsys Nail Salon and will definitely return!

I chose this place solely off of its convenient location. I walked off the metro and right up the block. The salon was decent and clean. I was sort of on a time crunch, so i got an express manicure. FYI: The express manicure includes everything except a hand massage. The tools were clean and they even sent me away with my file and buffer.
However, the express manicure took about 45 minutes… The woman who did my manicure was apparently the salon «captain» and had to answer all the questions, verify appointments in the system, and answer all the calls. So there were a few interruptions throughout my manicure (which I probably wouldn’t have minded if I hadn’t expressed that I was sort of on a time crunch). The manicure itself was really good! I have no complaints about my nails, I just wished it was a little more timely.

Excellent place and customer service. Excellent manicure and pedicure! :-) Definitely I recommend it and I will return!!!

Decent place but the 3 stars is because I just took one of the most painful showers of my life. My toe is on FIRE. The lady (don’t know her name, but I believe she was Indian) while very sweet, files WAYYYYYY too aggressively. I had to jump my toe back to stop her from actually filing it clean off. Wasn’t soon enough because now my toe is throbbing and all I can do is sit and wait until it heals and pray it doesn’t get infected.
Again everyone was nice enough but when u pay 48 for a mediocre pedicure and you know you can get a clean one that’s just as good and better for half the price, you can’t help but feel robbed. I think the lady just needs a but more practice, she seemed new because she moved super slow, and I had to ask her to fully exfoliate my feet. For 50, she should’ve exfoliated my entire body.
On a plus note. The eyebrow waxing, while painful as always, yielded a great result. Although I’ve never done it sitting up right in front of everyone so that was special, but once the pain kicked it, I almost forgot I had an audience.
I might go back, but not especially motivated to.
PS: If you can’t do stairs, not for you. At least three flights.

Sixty four dollars later and here we are. :-(
I decided to get a pedi and nail polish change on my nails before the New Year festivities. I called on New Year’s Eve to make a same-​day appointment, and to my surprise, a nail technician was able to see me that afternoon. I came in, and someone immediately helped me, told me where to put my coat, and asked if I wanted a complimentary drink.
The pedicure was good, but there was certain points where I was in pain. Considering that I get pedis all the time, I thought that it was weird. I thought I was just really sensitive and convinced myself to think nothing of it. However, when the nail technician got to my hands, I was also in pain. After my nails dried, I looked at my nail beds and there were cuts. The stinging sensation from the cuts is what was hurting me.
Although the customer service was nice and the nail bar itself was clean, the price and the shoddy job on my nails left me less than thrilled. After reading all the great reviews, I was a little disappointed. I have paid much less elsewhere, and left much happier.

For $ 48 plus tip, I couldn’t be happier. I only wish I’d found Lucy and this place sooner (I’ve been going to Dupont Nails and Spa for regular mani/​pedi for the past couple years). I wanted a French mani that would outlast my hot-​mess lifestyle, and since Patsy’s is a certified CND Shellac (gel) place, I took a chance! I was not disappointed.
Lucy was my nail technician. She was very meticulous in her work, and verified my nail shape and French tip width before continuing. She could tell I was not in a chatty mood (Law & Order is STILL on TV, you guys!), and she totally respected that.
The salon itself is not incredibly inviting, but it’s clean and all the people were friendly and professional.
It’s now been almost a week and my mani is still looking great! I’m especially loving the fact that my cuticles are still as clean as when I walked out of the salon!