Pet Needs

I recently purchased a (cows?) hoof and huge ass rawhide for our family dog, who was thrilled to have them. I always get him a hoof when I go to Pet Needs and it’s funny to watch him try to carry it in his mouth.
Pet Needs has top notch, friendly service. I’d much rather support this store than the pet mega-​mart chain down the street.

Oh my precious pups has struggled with allergies for almost 2 years now. After a year of changing everything in the apartment we went down to the vet for a cortisone shot, meds, and apparently, perscription dog food. At $ 3 a can. What.
After lunching with Hannah and telling her about pups she mentioned that this store is next door to where I’m working for summer and I should pop in.
I did, and the lady there was really sympathetic to pups needs and showed me some alternatives to the $ 3 a can dog food that should give pups the relief she is looking for :)
$ 16 later I have enough food for the month. Pups is happy, I supported a local business and my wallet is about $ 160 heavier this month *THANK GOD*
I will definitely be coming to Pet Needs for all pups food from now on!
GREAT SERVICE

Jessica ROCKS!!! I am an avid customer and I work right next door. It helps to also live in the area but I have to tell ya I used to love going to Château on the Hill but now that Pet Needs is here and under new Management I tell EVERYONE at the dog park about Jess and the phenomenal job she is doing with the store. I am a loyal fan and customer to Pet Needs and Jessica. Again you ROCK!!!
THANK YOU THANK YOU THANK YOU for such great service and conversation:)

It’s like a mini-​Petco without the nasty smell and dark lighting!
Pet Needs is amazing especially since i live a half a mile away from the place. They have almost everything i need for my guinea pig and always pick up hay and guinea treats. The staff is very welcoming and I will always shop here as long as I live in the neighborhood.

Still really great staff who’ll carry your special order food to your car (parking is free for the 1^st 30 minutes) or will deliver it. Also, the pup discovered all new and tasty treats on our last visit!

I just moved from D.C. and will definitely miss this store. Jessica is amazing — so helpful, accommodating and kind. The store has improved so much with her presence and I highly recommend that folks in the Van Ness area (or any area in DC, for that matter!) check out Pet Needs.

Remember back in the day when you’d go into a store and be greeted by its very knowledgeable, passionate owner? Well I guess most of those have been gone since before I was even born, but this is definitely one of those places. Not only is the service far better than that big store a half mile down Connecticut, but they even have some dog foods that the big stores don’t carry (I spoil my dog with the healthy, natural stuff).

Absolutely excellent customer service at this small neighborhood pet shop — the owner has never forgotten my name, and always remembers my pet needs! The prices are fantastic, too. I expected them to be more expensive, but I always end up paying more at Petco or Petsmart for the same product. It’s also the kind of place where, if you can’t find something, it can usually be ordered directly for you. I’m incredibly happy and drive the distance (literally) to shop here.

Now under new (and really nice) management, Pet Needs remains a great store with great finds and bargains.
Recently the store has been cleaned up and de-​cluttered a lot. It is much easier to find merchandise now. The store continues to carry great food, treats, toys, and accessories at great prices in a convenient location with great hours (including Sunday).
I highly recommend Pet Needs especially Davey the in-​store guinea pig!

Since I wrote my first review of Pet Needs, I’ve had an opportunity to shop there and take advantage of the services Jessica’s store provides. She’s just marvelous: Delivery is on time and reasonably priced, she’s willing to order what you need (provided it’s available) and offers a wide range of products. Welcome to the neighbourhood! (NB: I upped the rating a star because I’ve had a chance to shop now that the «honeymoon» is over.) Also, PS: The little cameo of Davey the Cavy is adorable!

This place is Fantastic! You really get local/​small business feeling here — and they genuinely care about your needs and those of your pet.
I truly appreciate the new ownership (Jessica, i think?) She is fabulous and really helpful. The store is small, so don’t expect them to have every possible thing on the market — but if you’re looking for something they don’t have she is entirely willing to help you get it.
Although they carry higher-​end products and natural goods, they aren’t a snobby fancy store (a plus, in my opinion). If you’re in the NW area — skip out on the big box pet stores and give them a chance, you won’t regret it!