Richard Frick – State Farm Insurance Agent

Richard Frick is a negligent insurance agent and we regret ever using his service. After canceling our policy, he continued to charge our credit card for months afterward without our authorization. Richard and his staff were completely unresponsive in addressing the issue they created. Save yourself the headache and select another insurance agent.

These guys are outstanding. I have been with State Farm for several years and have never really thought twice about them until recently, when I had, in rapid succession, one jewelry claim, one personal property claim (also for jewelry) and then a huge loss when a tree struck my home in September. State Farm was amazing, from my agent visiting my home personally to my adjuster who WAS AWESOME (go Gina B!), to the people on the phone, to the subcontractors, I could go on and on.
When the tree hit, I was displaced with my two dogs. First I was moved to a pet-​friendly hotel and then I was placed in a lovely pet-​friendly apartment in Bethesda (my choice of location). I was out of my home for six months, so it was significant. Everyone made it so clear that the first order of business was my safety, my comfort and keeping inconveniences to a minimum. No one ever qualified any statements with any hint of things not being covered or me reaching my limits of coverage. I was amazed at how genuine and sincere everyone was. Not only that, but everyone was also on their game 100%.
For many reason, I chose to sell my home after the damage was repaired, but one contributing factor was that I was certain that as fantastic as everyone was, business is, after all, business, so I thought for sure I would be dropped by State Farm and stuck with some cut-​rate coverage at an astronomical rate. That said, no one ever even hinted at dropping me, and when I needed renters insurance, well, to quote a phrase, State Farm was there. They are also covering my rental property and car.
State Farm, as long as you want to cover me, I’m yours for life. This experience was really harrowing, but would have been made so much worse if not for you. I kinda love you.
xoxo