SEE

Sheila is AWESOME… I have never had such great customer service from anyone or anywhere. I will always get my glasses and eyewear from SEE in GEORGETOWN. Thank You!

I really don’t like driving into Georgetown. In fact, I avoid Georgetown like a plague. But I knew a visit was bound to happen because when it was time to purchase new Rx glasses, it was going to be from SEE. I blame a girl I know who owns two of the most stylish glasses I have ever seen. When she told me both were from SEE, I was hooked.
Bellini helped me that early afternoon and I thank her for being very patient and understanding with this indecisive person. ‘Cause, man, I can be very indecisive. I went through so many styles and sizes. Whittled it down to two choices and just couldn’t make up my mind. She offered to take photos of me wearing the glasses, with the lens and without. That turned out be a helpful gesture.
While SEE didn’t accept my insurance, I was still given a nice discount. Thankfully, I was able to purchase the new glasses with my FSA debit card. Also, Bellini laughed when I told her I had no plans of coming to pick up the glasses. So, it was shipped to my home instead for an additional $ 10. Fine by me.
The glasses arrived a couple of days ago and it’s already a hit with my family and friends. It fitted my face a bit too loosely so I just went to a local eye place to have it tightened.
Thanks for a great experience, SEE (and Bellini!)

Wonderful experience. I found out my insurance was about to change and literally had 3 hours to get glasses. I went in on a Friday afternoon and got a parking spot out front. (We’re talking Georgetown, so that already felt like a win.) Brandii was fantastic. She didn’t rush me when looking at frames. She knew I didn’t want something conventional. She was honest about the styles and we found a great pair of square orange frames. The entire staff was friendly and professional. Highly recommend.

In light of my last review, I decided that an updated review was warranted.
My last review caught the attention of some leadership members and they were able to guide my experience to success.
Not only did a receive a refund, but I was also submitted for a re-​check with another doctor. I was thoroughly impressed with Dr. Johnston as she was able to take a deep-​dive look into my eyes’ dryness as well as recommending some new contact lenses that should better my wear-​ability.
There were some changes made to the new glasses’ prescription as diagnosed by Dr. Johnston and I’m excited to be receiving them in a few weeks. I miss them! The frames are certainly beautiful frames and I’m more than thrilled to going back to wearing glasses I love and can see out of as I did years ago.
I still recommending coming in during off-​peak hours if you need extra attention or if you’re particular about your glasses/​lenses. I think it will help the staff members work with less number of customers rather than the typical early afternoon Saturday rush.
So — in short: Thank you to the SEE team! You guys have definitely done a great job at working with a unsatisfied customer to make her extremely happy with her SEE experience.

Set an appointment for today at 3:00 pm for an eye exam. I showed up at 2:57 pm and the lady there informed me that the doctor was running a little behind, I said «exactly how behind?» The lady at the next table said «I’m his 2:30.» So I asked the lady that worked there «how long should I expect the delay to be, 30 minutes?» Again the lady at the next table said «AT LEAST!» The employee said «I’m sorry, yes…30−45 minutes.» Seriously??? You were sure to call me yesterday to make sure I remembered my appointment with you but you couldn’t call me prior to my driving to Georgetown, finding parking, and getting to you on time to let me know that the doctor was running behind? Rude. I have no patience for my time being wasted. Here’s the biggest loss for you, See Optical. I like to wear glasses, and I like to buy glasses. You have lost what could have been a really good customer. I’ve been here twice… First and Last.

As someone who frequents the Georgetown retail scene, it is always refreshing to walk into an establishment where you aren’t immediately put off by the overwhelming pretense that can be Georgetown. I have walked into this store on several occasions, and was always impressed by the selection of unique frames. On my last visit I finally found a pair that I wanted, and placed an order. The sales rep that I dealt with was knowledgeable, friendly, and really took care of me. The glasses were in before the estimated time, and the office called me to let me know that I could stop by and pick them up. The glasses exceeded my expectations, and look great. I don’t wear them often, but when I do I often get compliments on them. I will definitely be checking out SEE Eyewear next time I am in the market for a new pair of frames.

Refused to exchange purchase. After asking advice for a style that would appeal to my teenager, the saleswoman later refused to exchange the item that she had selected. She immediately homed in on a small scratch. We had not worn or used the glasses so I suspect she knew about the defect when she selected them for me. The woman was unfriendly and unapologetic. Won’t shop here again.

I was looking for new glasses, I was assisted by Olivia, who was wonderful, patient and informed, an excellent customer experience.

Everyone is right about Sheila – she is amazing! I have had basically an eyeglasses nightmare over the last month. I chose frames at Warby Parker in NYC Memorial Day weekend for a new prescription. There were many issues with Warby including the fact that they measured my pupillary distance incorrectly.
I went to an eyeglasses store in Bethesda and one in Friendship Heights yesterday and wanted to check out Georgetown Optician just to compare my options. On my way there today, I spotted See and walked in just for the heck of it. Before walking out, I spotted one last shelf of new frames and immediately fell in love.
Can’t wait to pick my new glasses up!!!

So the folks at see reached out to me and made things right. I spoke with the new manager of the store in Georgetown, Brandi, who was gracious, courteous and professional. Glad I don’t have to go looking for a new place now the next time I need some new glasses!

Sheila was great!!! Go to SEE and ask for Sheila! My mother and I went and bought frames that were really funky and cool, but it turned out we needed a different style after we bought them. She was so nice about returning them and helped us pick out the perfect pair, without bias to just the most expensive frames. She is honestly worth the trip!

SEE Eyewear offers an excellent variety of modern glasses with very affordable prices. The staff is excellent, Anthony assisted me and was very helpful in finding the right pair, did not feel rushed and he was not an aggressive salesman which I prefer.
I have shopped around prior to this, and could conclude that SEE offers unparalleled options in terms of variety, quality, style, affordability, and service.

I’m a gal that likes a little pizzazz to my spectacles; so when I saw what SEE had to offer I was intrigued. Unfortunately, they are somewhat lacking in customer service. I walked in stood around and was ignored so I went all the way to the back of the shop where the doctor was sitting (playing on his phone, I might add) and NO ONE, NOT ONE PERSON stopped me to ask me if I needed. help.
Once I got the doctors attention and told him I was here for my appointment, he sat me down to examine my eyes. It wasn’t that great of an appointment and he really didn’t listen to my concerns that much. He just finished my exam and shipped me out onto the showroom with Rx in hand to purchase my glasses. Thanks Doc!
The person I was working with to pick my glasses was pleasant enough. I think they have a great selection of unique frames and they are pretty reasonably priced. From what I understand they are all designed by SEE, so you won’t fine Ralph Lauren or Donna Karen frames here, but that was okay by me, as long as they are well made (which it seems they are) I’m fine with that.
Any-​hoovers, I picked out two funky frames, made my purchase (they gave me ½ off the second pair) and was on my merry way. Because of my love for these frames, this is the ONLY reason they got that third star.
Did I have a mind-​blowing experience. Nope, not even close. Will I return, possibly will, but I will more than likely just bring my Rx from another doctor and just purchase my frames there.

The product selection is great and fashion forward. The staff leaves a lot to be desired.

Wide variety, good quality, affordable prices, and helpful staff.
I’d recently been on a hunt or a great pair of mirror lens aviators, but couldn’t stomach the $ 165 Ray-​Ban price point.
After perusing all things fun and colorful at Jonathan Adler, I happened upon SEE. When I walked in, the two salespeople were immediately at my service and quite friendly. There was a very wide selection of great frames for eye– and sunglasses, and all of the prices were reasonable.
I landed on the perfect pair of aviators, and they were only $ 99! I’ll definitely be coming back to SEE for my prescription eyeglass frames as well. Apparently, their lenses are one standard low price on top of the frame.
Bonus: they have a frequent buyer program if you change your look often. Sweet!

SEE Eyewear has a couple fatal flaws.
First, the selection is lacking. Most of the frames look and feel cheap. And, definitely not stylish.
Second, the customer service was horrid. The sales persons were both dismissive when I asked whether there were more glasses, since the selection on display left a lot to be desired. One sales person even raised her voice, and told me that my old frames were uglier than their current selection. I’ve never experienced such blatant rudeness as a customer.
Third, there are plenty of better alternatives. Try Coastals online, or any other optical store for a better experience.

Horrible customer service! Disappointing experience!
My boyfriend broke his glasses leaving him practically blind so we looked up his service provider which brought us to See. What an awful experience. When we entered See we receive no welcome. We approached a gentleman seated around a table who ungraciously signed us in.
When the eye exam began we were both surprised by the doctor’s condescending tone and demeanor. He proceeded to pepper the exam with eye pokes and exasperation upon discovery of my boyfriend’s poor eyesight.
When my boyfriend’s optical torture finally ended, the real show began. We were invited to look around the store for a pair of glasses. We began our search among a haystack of undesirable, ill fitting and bland frames without any help from the attendants who were busy chatting around their desk. When waiting politely brought no attention to our quest, I asked the female attendant for assistance.
From the minute the female attendant came over she was nasty. I asked her to help us find frames because we were having difficulty. When she brought over some frames that I didn’t like her bad attitude came to light. She asked to see my boyfriend’s old pair then snarky-​ly asked if I preferred his old pair. I was so taken aback! When she finally left the male assistant took her place. My boyfriend asked him if he could help us find something because most of the frames look the same. The male attendant replied «Really? We have literally have thousands». He walked away after providing that «helpful» statement. We walked out of See soon after never to return.
We won’t be seeing «See» anytime in the expected future.

Lovvvvve the staff here. If ever a standard of excellence deserved to be set for eyewear boutiques, this would be it. Greeted by Meron within moments of walking in and never felt neglected, thanks to their expert juggling of multiple customers. Checked my existing glasses for prescription strength reference. The frames they stock are trendy and the friendly folks who work here are very earnest about finding you a pair you’re interested in. Despite the small store space, Frank combed through their entire inventory for me, knew exactly what they did/didn’t have, and provided honest feedback balanced with a great sense of humor. Decent background music and prices on par with Georgetown. This round of selections weren’t quite my style, but the options change over regularly enough that I’ll gladly patronize them again.

8÷10÷13
Decided to pop in and see Sheila for another pair of glasses. I was there around 1pm and Sheila was busy with another client however Chuckie assisted me with identifying new frames. He has an eye for out of the box style and picked several frames that complimented my face and look. After selecting a variety of frames, Sheila was ready to close the deal. After analyzing the frames and me modeling we narrowed it down to two frames. I asked for final opinions from Mary, Chuckie and Sheila and the decision was unanimous! I’m excited for my new pair of glasses!
Had my appointment today, upon entering each staff member greeted me enthusiastically! I was seen immediately by the doctor, had a series of test and dilated eyes. Finally the fun part, Sheila pulls out the frames that she selected already and immediately I’m in love! She remembered my interest in a tortoise frame but this one is unique and eclectic! No need to look any further, I’m sold! It was awesome, seeing that we met only once, I shared my interest and she remembered my face shape and personality! Fits me to a T! Her ability to connect with customers and get them exactly what they desire is top notch! We chit chatted briefly and professionalism is on point! Ask for Sheila when you visit ;) The rest of the staff is friendly and helpful as well. I’m über excited to pick up my new specks in a week or so! The frames are unique and funky in a good way! Pricing is reasonable to expensive however if you have a good vision plan, no issue! Great experience and would recommend to others.

First Unilocal review, but I felt compelled after I had a great overall experience here. Mostly, it stands in stark contrast to absolutely miserable experiences I have had with MyEyeDr. The eye doc at See was thorough and very professional. She actually listened to me rather than pushing the contact lenses that they wanted to sell (no doubt for higher margin). And the staff didn’t act like sleazy used car salesmen. I didn’t buy eye glasses here, yet felt no pressure from the staff to do so. Not the case at MyEyeDr. Also, See’s prices are very reasonable. I went to See without eye insurance and still wound up paying much less than I did at MyEyeDr with insurance. Why? Because See isn’t a staff of swindlers.
Also, if you are looking for new frames, especially if you want a bolder look, See has an amazing selection of quality frames that are not gaudily emblazoned with brand names.